FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media, including FanDuel, Betfair US, DRAFT, and TVG. FanDuel Group has a presence across 45 states and 8 million customers. The company is based in New York with offices in California, New Jersey, Florida, Oregon, and Scotland.

What you’ll be doing

FanDuel has a suite of products serving millions of customers, in particular our pioneering daily fantasy sports app and, as of 2018, our industry-leading sportsbook.

You’ll collaborate with our team of product designers and UX researchers, as well as product managers and engineers to help shape and iterate on product experiences that put our customers first. You’ll be responsible for turning sometimes complex concepts into clear and compelling copy. You’ll work with key stakeholders from other areas such as our legal and compliance teams to make sure that compelling copy is also compliant.

• Improve our users’ experiences through copy: Working with UX researchers, product designers, product managers, and others to identify where we can improve experiences through informative, engaging language across a variety of contexts from UI components, to conversational interactions and content designed to help the user.
• Shape our product tone of voice guidelines: Help raise the bar for all product communication, driving consistency and further developing our voice and tone guidelines as part of our wider foundational design system.
• Strengthen our brand: Working closely with our marketing copywriting team to make sure the copy you write to help people use our products is also consistent with our brand tone of voice. Together you’ll make sure that the brand is represented from marketing material through onboarding into using the product regularly, balancing that tone of voice with the context of the copy.
• Influence projects from a UX copy perspective: Bring key stakeholders together and foster relationships around common goals and priorities that are lead with delivering a customer first approach through all written aspects of the FanDuel products.
• Communication: You’ll frame your decisions with strong rationales. Be able to tell a story, articulate the insights from UX research, and support decisions firmly and reasonably .
• Execution: Helping to really ship products at every step of the process, far beyond handing off copy documents. You’ll be working side by side with designers, product managers and engineers, research and analytics, shipping iteratively.
• Iteration: You’ll work closely with research, product and data teams to determine the performance of the original solutions. This will allow you to iterate on your concepts and improve them over time.

You’ll also be an integral part of the UX & Design team

• Collaboration: We believe that working with other disciplines makes for better solutions. Feedback is an important part of our personal and team development and we encourage one another to engage in regular, open conversation within cross-functional teams to build trust and respect about our work.
• Contribute to our design system: Helping take our mature design system, maintained by the whole team, to the next evolution.
• Grow the community: Coaching your colleagues in the team. Evolving our design processes, leading by example. Working on initiatives to expand the reach of UX and Design in the company.

What we're looking for in you

You have a demonstrated track record of content and linguistic background, ideally in digital products. Maybe you’ve been called a copywriter, or a content designer, or a content strategist in a previous role. Maybe you’re a UX research or a designer who has become more focussed on language. You’re someone who can communicate and present the decisions and constraints within a project. Who has worked with other disciplines to ship quality products beyond handing off copy documents.

You’ve worked on complex projects before. You have a strong opinion on how copy and communication can be applied to product development. You are a fast, iterative thinker who can partner with our UX Researchers to understand FanDuel users and speak to their needs.

You’ve been immersed in US culture and been around sports culture. You don’t need a passion for sports, but you do need a passion for understanding our sport-loving users so you can create great experiences for them.

What to include in your application

A portfolio is a must. A portfolio with case studies is better. Tell us about the work as well as showing it.

What you get in return

We’re serious about career development at FanDuel. All our managers are trained with a focus on continuous development and a drive to help you reach your potential. Your manager will help you use our role-specific career framework to progress and grow over time, whether you see your future as an individual contributor or a manager. You’ll set development goals which your manager and our Talent team can support you to achieve through advice and a training budget.

• An exciting environment with opportunities for real growth
• A supportive, trusting and open work environment
• Build innovative products used by a highly passionate user base
• Learning and development opportunities, including conference attendance
• Flexible holiday entitlement
• 401k Match
• Attractive healthcare premiums

FanDuel is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential.