UX Writer at Newsela

| Greater NYC Area | Remote
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The Role: 

The UX Writer will use clear and expressive messaging to create innovative, engaging, and effortless experiences that support the individual needs of every Newsela student and teacher. Reporting to the VP of Product Design, you will partner closely with team members across Product Management, Product Design, Visual Design, Research, Engineering, Data, Content, and Marketing to ensure that the UX Writing Style Guide and copy solutions dovetail with other Newsela writing and brand guidelines. You will write copy for product usability and engagement, and will establish guidelines that leverage industry best practices of writing for digital products, including for instructional copy, messaging, CTAs, and other UI components. You will actively contribute to our customer-centric product design vision and culture, and will participate in all aspects of the design/development process while encouraging a learning mindset on your team.

Why You’ll Love This Role: 

Exceptional education products have never been more important or crucially needed. The narratives you create will directly impact the learning and teaching experience of tens of millions of users across the U.S. Your work will enable teachers and students nationwide to discover and use the most relevant, engaging content in a timely, efficient manner, which will ultimately help drive higher engagement with Newsela’s learning content and better learning outcomes. You will have the opportunity to help shape the future of K-12 education by designing and delivering delightful, engaging, intuitive product experiences.

Why We’ll Love You: 

You have an exceptional writing portfolio that reflects shipped and currently-in-market products. You have 4+ years of relevant, consumer-facing writing experience including the following: crafting copy and narratives across a variety of contexts (including UI components, editorial content, and help text) that is simple, engaging, and helps the customers clearly understand the product offering and accomplish their goals; effectively communicating your ideas and underlying thinking through comprehensive documentation (UX/copy style guide, contribution to flows, wireframes, and prototypes created by design team members); contributing to the rapid prototyping at various levels of fidelity; planning, conducting, and analyzing customer research and user testing; using research results and performance data to drive your UX decisions; working collaboratively in a dynamic, cross-functional team.

You empathize deeply with the customer and fiercely advocate from their perspective. You identify and clearly articulate customer and business problems, then always propose a range of thoughtful and creative solutions. You truly love wordsmithing and approach copywriting holistically, creating a cohesive and consistent language system across the product design ecosystem. You adjust your writing tone and voice to various user audiences while aligning with the overall product brand. You have a strong understanding of current UX writing best practices and product design best practices for web-based platforms. You know when to apply word-perfect attention to detail and when broad strokes are needed to speed progress. You are thoughtful, curious, and set high standards for yourself. You are autonomous and take responsibility for every last detail, from conception to launch. 

About Newsela:

One of the fastest growing tech companies in K-12 education, Newsela was founded on the principle that while every child may have unique learning preferences, they all deserve a rich learning experience that ignites a love of learning. We built our platform based on learning science research to deliver the most engaging, authentic content to modernize how teaching happens in the classroom. Along with interactive assessments and tools, we provide teachers with digital content at five reading levels -- from +100 of the best sources -- that is relevant to the diverse backgrounds and interests of their students. Since we started in 2013, we’ve established a presence in 90% of U.S. K-12 schools and over 2.5M teachers and 37M students have registered with Newsela.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • SanicFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

Location

New York, NY
"My Code Represents Real People": At Newsela, Social Impact and Innovation Meet
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An Insider's view of Newsela

What’s the vibe like in the office?

Amazing. Newsela is a trusting and responsible environment where we have control to get our work done when and where is best for us.

Vanessa

Lead Web Application Developer

What's the biggest problem your team is solving?

My team works with school leaders and teachers to create innovative applications of Newsela's content to support our mission of "meaningful classroom learning for every student." Our goal is to engage and empower educators with tools to enhance their students' learning.

JJ

Community Manager

How has your career grown since starting at the company?

I've grown leaps and bounds at Newsela! I initially started out as an enterprise sales development representative and went through a mentorship program to transition to the customer success management team! I cannot measure the amount of growth I've experienced the past few years.

Emma

Customer Success Manager

What’s the vibe like in the office?

The Newsela office is a collaborative workspace. The office is designed to reflect the clients we serve. We love to keep our mission of "meaningful classroom learning for every student" top of mind.

Ariel

Senior Sales Development Representative

What are Newsela Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Newsela offers the opportunity to join various affinity groups operated by members of each community to help facilitate an inclusive and diverse workplace where all people are valued.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
In addition to weekly virtual wellness events (guided meditation, yoga, etc.), we offer virtual group discussion sessions with a licensed therapist to help navigate a variety of topics and challenges.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Every year we bring Newsela's youngsters to our offices for our Take Your Child to Newsela Day. It's one of our favorite days of the year, filled with crafts, story time, workshops, and even yoga!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free daily breakfast. Employees can select from our cereal bar, yogurts, oatmeal, fruit, granola bars and unlimited cold brew on tap!
Game Room
Our teams love to take time to challenge each other to a game of ping pong or pool throughout the day, and maybe even a ping pong tournament every now and then.
Stocked Kitchen
Newsela has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored seltzer you can handle. You might even be able to catch a Top Chef competition every now and then.
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
All remote employees receive a monthly tech allowance to put towards making their home office setup the best it can be.
Professional Development Benefits
Job Training & Conferences
All employees receive an annual stipend to put towards professional development or learning courses and resources. We also hold bi-monthly manager training sessions.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer an annual stipend to encourage all employees to keep learning!
Time allotted for learning
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