Analyst, Business Process Management

| Greater NYC Area | Remote
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A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
The Amplify Business Operations team is looking for an experienced Analyst, Business Process Management (BPM) to optimize all business operation efforts. The BPM is responsible for leading process and system improvement initiatives. The person in this role works closely and collaboratively with multi-functional teams to analyze processes and systems, and to identify improvement opportunities. The BPM will also partner with key partners and business leaders to gain agreement on project scope, timing, goals and success criteria. As projects are approved, the BPM Analyst will ensure successful project outcomes by leading and/or collaborating with the project team to complete projects on time and on budget. In this role, the BPM is responsible for thinking strategically to identify areas of improvement as well as drilling into the details to analyze data, develop workflows, complete project work, and to document user stories, requirements, test scenarios and training materials. The person in this role will ensure successful fulfillment of business requirements by either directly developing solutions or collaborating with technical implementers.
Responsibilities:

  • Collaborate with key partners and subject matter authorities to analyze processes and system functionality, identifying difficulties, inefficiencies and improvement opportunities
  • Coordinate, organize, and prioritize multiple projects in a fast paced environment to deliver system enhancements and process improvements on time and on budget
  • Manage the complete project initiation lifecycle - analyze the current state, define the problem, establish project goals and timing, document the project charter, and gain key partner buy-in
  • Define future state solutions that meet or exceed Amplify's strategic business goals
  • Ensure project team success through leadership, mentorship and effective collaboration
  • Clarify and communicate solution delivery objectives and success criteria to the team while providing motivation, direction, and oversight of teams of up to 15 people including SMEs, PMO, designers, architects, developers, and QA
  • Translate business needs into technical requirements, identifying technology gaps and brainstorming solutions with technical resources
  • Develop solutions or partner with technical implementers to ensure business requirements are met.
  • Track and communicate project status, issues, risks and decisions to senior management in an Agile, change-laden environment
  • Maintain knowledge of and quickly obtain proficiency in new technologies and tools, as needed, to meet business needs


Basic Requirements:

  • Bachelor's degree or equivalent experience
  • Familiarity with the Lean Six Sigma methodology and toolset
  • 3+ years Business Process Management experience
  • 3+ years evaluating business processes and leading process improvement initiatives
  • Experience creating project charters, documenting workflows and performing root cause analysis
  • Experience using Visio or other flowcharting tools
  • Ability to communicate complex technical information to a non-technical audience


Preferred Qualifications:

  • Experience working in the education technology field
  • Lean Six Sigma certification (Green or Black Belt)


We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.

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We are Down Under the Manhattan Bridge Overpass (DUMBO). We are in one of the most-visited Brooklyn neighborhoods with iconic landmarks and photo ops

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