Data Analyst
Hi, we’re Lively. Are you?
We’re revolutionizing hearing care. We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. We’re led by a crew of enormously talented thinkers, creators, and doers who are as collaborative as they are compassionate (and passionate). It’s an exciting time to be here.
So, why Lively?
In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We’re a data-thirsty, outcomes-driven group that cares as deeply about our employees as we do our customers. If you’re looking for a place that will challenge you intellectually and creatively, a place that will cultivate your career and support your growth, come join our growing team.
About the role.
We’re looking for an all-star Data Analyst to join the team. As one of the first Analysts on Lively’s data team, you’ll be responsible for data needs throughout the organization. You’ll build and manage the KPI reports and dashboards that drive our decision making processes, as well as dig deep into our robust customer data pipeline to provide insights and strategic analysis to the organization. If you’re a self-starter looking to both get your hands dirty in data and evangelize a data driven culture in a high growth healthcare company, this is the right role for you.
What you’ll do.
- Utilize various analytical tools and databases to identify KPIs, trends, and insights that support a rapidly growing business.
- Build and manage daily, monthly, quarterly KPI reports and dashboards.
- Use data to help answer pressing business questions and provide analysis, insights, and recommendations to key business partners to advance their work.
- Present insights to senior leadership through deck presentations and analytical storyboards - using data to tell a story.
- Partner with product and operations teams to set KPIs, implement data collection, measure outcomes, inform strategy & roadmaps, and connect metrics to company goals.
- Once you’ve become familiar with the business and the data - explore your own hypotheses and curiosities to help inform the business strategy!
What you’ll bring.
- Data analysis skill set:
- 3+ years of data analysis experience.
- Experience writing SQL queries to answer product or business questions.
- Advanced excel skills (pivot tables, v-lookups, basic modeling).
- Experience building reports and dashboards using tools like Looker, Tableau, or Salesforce.
- Experience building presentations and telling a story to stakeholders using data.
- The ability to get things done:
- The ability to take ownership of ambiguous problems and drive them to completion.
- Motivated and driven to succeed. You have a strong work ethic and high sense of urgency.
- Creative problem solver who is highly organized.
- You are curious and passionate about data and love learning to improve your skills.
Why we love it here.
Changing lives and revolutionizing hearing care sounds like serious business. And it is. But we know how to have fun along the way. Case in point: our energizing weekly all-hands meetings where you’ll smile so much your smile muscles might get sore.
It helps that we have such a diverse crew — so you’ll fit right in. The Lively family includes actors, sommeliers, top-chefs, a former professional rollerblader (yep, that’s a thing), dancers, black belts, filmmakers and countless four-legged furry sidekicks.
Even our benefits are Lively.
- You’re worth it. Our compensation is competitive, and our 401k plan includes a 4% match.
- Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.
- Fill that well! Whether you check out America’s natural treasures or just veg out on your couch, enjoy your paid time off. We encourage time off.
- Nomnom on us. Lively offers a weekly lunch stipend. (Pro tip: Groceries count.)
Lively Hearing Corporation is an equal opportunity employer and participates in E-Verify. If you receive an offer of employment from Lively, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Lively.