Analytics Manager

| Greater NYC Area
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Handy is a home services marketplace on a mission to disrupt the $400B home services market by seamlessly delivering every service to every home. Handy has fundamentally changed the way the world buys home services by making it as easy to buy a service online as it is to buy a product. We connect customers to vetted, independent local professionals at the tap of a button, while providing upfront pricing, customer choice in scheduling (no more pesky 4 hour windows), cashless payments and a service guarantee. 
 
Started in 2012 by Oisin Hanrahan & Umang Dua, Handy has scaled to offer cleaning, installation and assembly services across the US, Canada and the UK. Handy offers its services both direct-to-consumer via our website and mobile apps and through partnerships with some of the largest retailers in the world, including Wayfair, Walmart, Lowes, Costco and more. As of 2019, Handy is an independently operated subsidiary of ANGI Homeservices (Nasdaq: ANGI), the world’s largest home services marketplace including brands like HomeAdvisor and Angie’s List. This milestone is allowing us to expand to hundreds of more home services to bring the Handy experience to millions of more customers and professionals.

About the role

This is a people manager role with individual contributor responsibilities on the Analytics & Business Insights team at Handy.  We’re a “full stack” analytics team supporting the full spectrum of data-and-analytics needs at Handy, and what makes data-and-analytics at Handy so unique is our highly decentralized approach to development and democratized access to everything. In this role, in addition to coaching individual analysts, you will also work directly with business stakeholders to ensure they are never blocked by an unmet data-and-analytics need.

What you’ll do

Capability Development

  • Manage the performance and ongoing professional development of 2-4 analysts on the team
  • Help analysts to set priorities and manage their backlog of requests in Jira
  • Partner with the Head of Analytics on the roadmap to make the Analytics team more productive and increase the value of our contributions to Handy’s success
  • Draft product specification documents for improvements to our tooling that will help analysts do their jobs more efficiently and effectively
  • Help manage communications and drive adoption for tooling and process changes across all stakeholder groups (both business and technical)
  • Ensure we measure the impact of our work and value added to the business

Business Intelligence

  • Advise analysts on data modeling methods and best practices for building and maintaining end-to-end reporting pipelines
  • Design, build and maintain trusted data sources - in the form of dbt transformations, Snowflake tables and Looker views - that others can use in turn to build their own novel reporting pipelines and endpoints
  • Review and approve ETL/ELT and LookML code submitted by others prior to merging changes into production
  • Troubleshoot and help to resolve disruptions to business critical reporting

Data Analysis

  • Advise analysts on the scope and methods of their analyses
  • Provide feedback to analysts on their deliverables, insights and recommendations back to the business
  • Act as a “utility player” in supporting the business, stepping in to directly deliver work whenever and wherever there’s a spike in demand for help from the Analytics team

Training and Enablement

  • Help to onboard new hires at Handy
  • Act as a subject matter expert on Handy’s data assets and analytical tools when interfacing with the business
  • Contribute to data-and-analytics related documentation, including but not limited to data dictionaries, data lineages, and process and systems diagrams
  • Host weekly office hours to teach business stakeholders to self-serve with SQL, dbt, Snowflake and Looker

What we're looking for

  • Minimum 7 years experience in a data or analytics role, working with significant autonomy and managing teams in either a formal or informal capacity (i.e. direct reports or cross-functional project teams)
  • At least one year of intensive experience in data modeling and/or pipeline development; experience with dbt is a plus
  • Advanced proficiency in SQL
  • Intermediate-to-advanced proficiency in LookML
  • Experience with Git in a terminal CLI
  • Some proficiency in Python preferred
  • Strong business acumen; good written and verbal communication skills; and adept at creative problem-solving
  • General understanding of two sided marketplaces
  • Comfort interfacing across all organizational levels and functional roles
  • A commitment to promoting and building diverse teams
  • Alignment with Handy’s Values
Compensation & Benefits
  • Competitive salary and equity commensurate with experience and performance
  • Full medical, dental, vision package to fit your needs
  • Monthly Handy credits
  • Flexible vacation policy; work hard and take time when you need it
  • A fun office in the heart of the Flatiron district, always stocked with coffee, snacks and drinks; catered lunch and dinner, foosball, office events and team outings
  • Ground floor opportunity with the team
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • MySQLDatabases
    • OracleDatabases
    • NoSQLDatabases
    • AsanaManagement

Location

Our office is right near Penn Station and Madison Square Garden. Great for shopping, commuting, and catching a game at MSG!

An Insider's view of Angi

What’s the vibe like in the office?

This sales floor creates a fast-paced, energetic, and fun environment which motivates every single rep in the office to do better. The HomeAdvisor culture embodies a team environment where everyone supports and pushes each other to be strong salespeople.

Rachel

Sales Consultant

What are some things you learned at the company?

Since working at HomeAdvisor I have gained more self confidence. I've found myself stepping up as a leader and a role model on the sales floor, something that I wouldn’t have predicted if you had asked me about it two years ago. Now, I am comfortable with stepping up, taking control of a situation and taking initiative in the company's growth.

Geena

Senior Sales Consultant

What makes someone successful on your team?

An incredible work ethic, an unflinching positive mental attitude, and an absolute sense of mission. HomeAdvisor provides all the tools to be successful, its a matter of taking advantage of what the company is offering and utilizing it to the fullest.

Will

Senior Sales Consultant

What are Angi Perks + Benefits

Angi Benefits Overview

Angi strives to make all employees feel valued through a variety of programs, perks, and benefits. We're proud to offer a competitive salary with unlimited earning potential for our sales consultants, and supplement that with comprehensive healthcare offerings, pet insurance, catered meals, and more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

Lunch and dinner provided every single day! Annual Presidents Club trip for top performers across the organization.

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