Analytics Services Director
Crossix is a health-focused technology company dedicated to advancing healthcare marketing with analytics and innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Crossix, a Veeva Company, provides our clients with insights to help make strategic business decisions and drive improved patient outcomes. Crossix knows that our employees are integral to our success, which is why we have created an inclusive culture where everyone can thrive. Crossix is headquartered in midtown Manhattan with opportunities to work in our NYC office and other locations around the country. Along with competitive salaries and benefits, we invest in opportunities for professional development and career growth, and provide other amenities like a beautiful rooftop, team bonding activities, etc.
What You'll Do
- Drive and execute your assigned business goals, including client adoption and use of data to make strategic decisions
- Leverage knowledge of consumer healthcare marketing to deliver client satisfaction within assigned client portfolio, demonstrating expert knowledge of client business category
- Independently manage a significant book of business
- Lead a team in the qualitative and quantitative insights to help pharmaceutical and healthcare companies make better and more informed marketing decisions
- Communicate with partners and clients, building relationship and seen as strategic point of contact
- Use expert knowledge of Crossix solutions and client business to identify appropriate Crossix products, solutions, insights and results to meet the needs of our clients
- Manage results-driven internal client teams
- Develop timelines and measurable expectations for all client/internal deliverables
- Coach, train, mentor in project and client service best practices
- Responsible for accuracy of all client work
- Support product development efforts through client services feedback
What You've Done
- Excellent written and verbal communication skills
- 5+ years of successful client services experience
- 10+ years in an analytical role, preferably as a marketing analyst
- Demonstrated experience managing projects and co-workers
- Ability to use Critical Thinking to identify issues or concerns prior to them becoming a problem
- Experience with pharma, healthcare consumer marketing desired
Perks & Benefits
- Flexible PTO
- Allocations for continuous learning & development
- Health & wellness programs
If this role and our exciting company culture seem appealing to you, please apply! We want to continue to grow our diverse team of hardworking and humble people who are passionate about their work. We hope that’s you!