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Addepar is a software and data platform for even the most complex investment portfolios.

AWS System Engineer - Infrastructure Platform Operations (UK) at Addepar (Remote)

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Who We Are

Addepar’s purpose is to maximize the positive impact of the world’s capital. More than 700 of the world’s leading financial services firms trust Addepar to unlock the power and possibility of informed, data driven investing and advice. These family offices, wealth managers, banks and institutions use Addepar’s purpose-built SaaS platform and associated Marketplace to deliver exceptional value to their clients in a modern, scalable and secure way. 

Our clients use Addepar to manage and advise on more than $3.5 trillion in assets, and we’ve been adding more than $15 billion per week for many consecutive quarters, making us one of the fastest growing companies in fintech. Our board and investors are some of the best in the business: D1 Capital, WestCap, 8VC and Valor Equity Partners have led our last few rounds. 

We’re now expanding Addepar’s business around the globe, with clients in more than 25 countries. We’re constantly doubling down on tech- and data-fueled innovation, and our product and platform roadmap is more ambitious today than ever. We place our clients at the center of everything we do, and see a virtually unlimited set of opportunities to expand our client footprint and deepen the value we can unlock by building together. 

Addepar is a Forbes Fintech 50 company and an honored member of the CB Insights Fintech 250. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City and Edinburgh, Scotland.

*Marketplace and brokerage services provided by Acervus Securities, Inc., an SEC registered broker‑dealer and member FINRA / SIPC.

The Role

As Addepar's AWS System Engineer, you'll be ensuring the availability and reliability of Addepar's core production databases. You'll play a Supporting role in implementing and maintaining database administration. Addepar moves quickly, so it's vital that you ensure our databases are running at optimum speed and efficiency. This position involves critical duties and responsibilities that must continue to be performed during crises and contingency operations, which may necessitate extended hours of work. In this position, your responsibility will include system maintenance, configuration, deployment, and operations of database operations and database observability systems and tools. These systems include monitoring services and infrastructure, log collection and analytics, and Database Performance Monitoring (DPM). Together these systems and tools serve as a critical part of Addepar’s cloud infrastructure services. The ideal candidate will need to have a strong cloud platform, AWS database services, MySQL, PostgreSQL, Linux systems, and database operations experience, and demonstrate experience with database architecture and production workloads at scale.

What You’ll Do
  • Support the administrative and operational ownership of Addepar's self-managed AWS-based database services, including MySQL and MongoDB.
  • Work on database design, installations, and conversions responsible for database backup and recovery procedures.
  • Responsible for access security and database integrity, data storage design, and data storage management.
  • Create, operate and deliver KPI-focused database monitoring solutions and reports using enterprise-grade database observability methodologies and risk management processes.
  • On-board Addepar databases and critical applications to enterprise observability tools and services across Addepar to enable monitoring and alerting with standard database tools.
  • Fix and resolve database performance-related issues.
  • Establish customized monitoring dashboards, thresholds, and alerting to drive performance for applications and support teams fully.
  • Establish, document, and maintain database observability programs, including monitoring tools, support playbooks, and documentation to ensure there is continuous and accurate monitoring in production.
  • Act as a domain administrator on database, logging, and other observability & visualization tools.
  • Performance authority consultation and training services to our application development and platform support partners.
  • Support the high availability and disaster recovery options of Addepar database instances - Always On availability and database replication are in place and active.
  • Developing automated scripts for maintenance tasks.
  • Build, update and maintain all database topology and architecture diagrams and documentation.
  • Maintain, develop and report on metrics relative to Critical Incident Response Team activities for monthly business and flash reporting for senior leadership and internal business units.
  • Work with a team of engineers to test your ideas and understand the system, and mentor junior team members.
  • Build and maintain successful relationships with existing and prospective members, ensuring end-to-end observability of Addepar platform.
  • Participate and lead efforts involving incident response and root cause analysis for site reliability engineering.
  • Be on-call and available for rotational shift support for production issues.
  • Participate, present, and speak to metrics and uptime performance data in management and executive-level debriefs, applying effective communication, collaboration, and leadership.
Who You Are
  • Experience as a AWS Linux System Engineer and Database Administrator.
  • You have an understanding of database design, caching, scalability, and network fundamentals.
  • Experience with database performance, data protection management, and development to perform the following:
    • Backup and recovery
    • Disaster recovery planning
    • Database security and access control
    • Export/Import of heavy data loads
    • Database monitoring
    • OLTP
  • Experience with public cloud providers: AWS is highly preferred.
  • Experience with web application development.
  • Experience with Linux/UNIX administration.
  • General sysadmin skills including troubleshooting, issue resolution, and day to day operations.
  • Experience troubleshooting AWS issues with base services such as RDS, EC2, S3, and networking.
  • You possess user documentation skills, produced in a step-by-step manner, regarding every task.
  • An understanding of and experience in product/project management and issue tracking systems (Jira, Smartsheets, Aha a plus)
  • Demonstrated ability to operate in a high matrix environment and align to common vision, objectives, and outcomes.
Nice to Have
  • Experience with incident alerting platforms (ex. Pagerduty).
  • AWS Certified Database - Specialty.
  • Experience developing pipelines using CICD tools: GitHub Actions and/or Jenkins.
  • Experience with Docker, Kubernetes, Sensu, Prometheus, or other CNCF software.
  • Experience with Terraform and other cloud based infrastructure management IaC

Our Values 

  • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes.
  • Build Together - Collaborate to unlock the best solutions. Deliver lasting value. 
  • Champion Our Clients - Exceed client expectations. Our clients’ success is our success. 
  • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. 
  • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. 

In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.

To ensure the health and safety of all Addepeeps and our prospective candidates, we have instituted a virtual interview and onboarding experience.

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Where we are

Addepar is centrally located in Midtown East above one of the city's most iconic buildings, Grand Central Terminal.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Ember.jsFrameworks

What are Addepar Perks + Benefits

Addepar Benefits Overview

At Addepar, we invest in you. We are proud to offer a variety of benefits to further the well-being of our Addepeeps and their families. These benefits include:

Flexible PTO
Home Office Reimbursement
Learning & Development
Wellness Wallet
Virtual Team Events
401K With Fidelity
Pre-Tax Commuter Benefits
Employee Referral Bonuses
Bi-Annual Hackathons

Mental Wellness
In addition to Flexible PTO, and an EAP, Addepeeps have 24/7 access to Ginger - an app-based health system that assigns a personalized team of coaches, therapists, and psychiatrists to work with users on anything from goal setting to major life hurdles.

Family Wellness
Addepar offers generous paid weeks of caregiver leave regardless of tenure. We have also partnered with Cleo to offer 8 free 1:1 in-home, in-hospital, or virtual sessions with Cleo experts along with personally tailored recommendations based on your family's needs and 24/7 support.

Affinity Groups
Our Affinity Groups are open to all employees and consist of [email protected], AddeParents, AddePride, BOLD (Black Organization for Leadership and Development), and HOLA!, which supports all underrepresented communities and an inclusive workplace. Everything our Affinity Groups do is to help educate, celebrate, and collaborate across our employee population.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

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