Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Stamford, CT
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BI Analyst II

Sorry, this job was removed at 11:05 p.m. (EST) on Saturday, March 11, 2023
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JOB SUMMARY
This position is responsible for supporting and managing a program of business unit-focused initiatives designed to help business partners drive value from information. Contributes to Charter's success by ensuring business needs and goals are realized through analysis and reporting activities of the Business Intelligence Group. Responsible for supporting the Manager or Director of Business Intelligence to empower Charter business leaders with concise, high-quality information, helping them leverage it to identify and address business opportunities and threats. Provides consultation on the interpretation of data to various business partners throughout the organization.
MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Provide advice and education in the usage and interpretation of business data relevant to the business unit
  • Communicate data nuances and insights to all levels of the company in a clear and concise manner
  • Instill best practices and assists users at all levels within the company on how to leverage BI capabilities for accurate reporting and analysis
  • Leverage knowledge of Business Intelligence capabilities and familiarity with business trends in identifying patterns, opportunities and threats
  • Work closely with business partners in gathering detailed business requirements, establishing business definitions, translating to technical requirements for development team and gaining approval
  • Interact with senior management or executive level customers and provides support as needed
  • Create report mock ups based on requirements and coordinates with technical team in finalizing design and receiving sign off
  • Support all scheduled and non-recurring information needs of the business users
  • Understand data elements in the warehouse at a very detailed grain to support any form of user needs from research to adhoc querying to managing large information projects
  • Query large datasets and tables comfortably to provide information requested by business users
  • Present data in a fashion that is easy to understand with proper documentation for successful user adoption
  • Manage detailed plans on small to medium sized projects to ensure successful completion
  • Maintain metadata dictionaries and report definitions
  • Work with cross functional teams to ensure alignment in business needs, timelines and department standards
  • Create test plans and scenarios and conducts testing to ensure quality and requirements traceability to final deliverable
  • Actively identify solutions to enhance the existing Business Intelligence infrastructure processes and technology
  • Understand and evaluates cross functional and system to system impacts of requirements and change requests
  • Uses advanced Excel skills to capture and communicate data findings
  • Liaison among the business, development and support teams to ensure solutions being developed meet or exceed business needs
  • Perform other duties as requested


REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Exceptionally strong communication skills both written and verbal
  • Proven experience and passion for leveraging data to drive business impact
  • Intermediate to advanced statistical knowledge and intuition ideally utilized in A/B or multivariate testing (or related analytics)
  • Advanced SQL skills
  • Experience with reporting/Business Intelligence tools is preferred (MicroStrategy, Teradata is a plus)
  • Ability to speak to large groups with excellent presentation skills
  • Ability to perform critical thinking in the area of data analysis with advanced analytical skills
  • Strong team and relationship building skills
  • High attention to detail and quality
  • Ability to work independently with minimal guidance, prioritize and organize effectively and manage multiple projects/assignments
  • Ability to perform in a fast-paced environment
  • Project management skills
  • Ability to understand complex business processes, rules and gain business acumen to become subject matter expert
  • Experience with data visualization standards and techniques to visually summarize data and insights is a plus
  • Expertise with BI Data Modeling concepts such as Star/Snowflake Schema, Dimensions and Facts


Required Education
Bachelor's degree or foreign equivalent in Economics, Mathematics, or Business Administration or relevant experience
5+ years relevant technical or business work experience
Experience with Cable TV, Internet, and/or Phone products & services or other related industry experience is a plus
WORKING CONDITIONS
Office environment
BBL317 327694 327694BR

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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