We create a safe space for communities to thrive.

OpenWeb (formerly Spot.IM) is on a mission to increase the quality of conversations online. We build technologies that create thriving and engaged communities, reduce toxicity, and increase safety - improving the quality of civil discourse and supporting independent journalism. Today, OpenWeb works with more than 900 top-tier publishers (including News Corp, Verizon Media, CBS, Fox News, Hearst, Refinery 29 and more) and hosts 100 million monthly active users.

Founded in 2012, OpenWeb has over 100 employees between New York City and Tel Aviv. We are backed by world-class investors including Insight Partners, Index Ventures, AltaIR Capital, ScaleUp, and Norma Investments. Together, we are empowering individuals to take action, and demand more from one another. We’re crafting technology that naturally brings people together and fosters healthy discussion—so they have more dinner-table talks and less shouting matches online. It starts with us. Let’s take the web back from the trolls - together. Are you in?

About the role?

We’re looking for an experienced Data Analyst to join us as a Business Analyst in our Data department. The Business Performance Analyst will be our champion for data-driven decision making and high quality reporting, building a performance focused culture through collaboration and passion in bringing our KPIs to life.

You will be responsible for developing a strong understanding of our performance across all our activities, and to develop and implement a repeatable process for monitoring and reporting it using existing tools and building new ones. You’ll have the opportunity to work across OpenWeb’s teams, getting to know all that is going on in the organization and suggest proactive actions that will make an impact on our business.

In this role, you will also be instrumental in creating forecasts for business cases, using statistical and analytical techniques to understand the key drivers towards achieving our key objectives and results. You will have a mentality of continuous improvement and strong analytical and interpersonal skills. You will enjoy working in a delivery focused, agile startup environment. 

The ideal candidate for this role has a combination of Online industry knowledge, curiosity, out of the box thinking, analytic, real passion to conduct root cause analyses using data-driven insights and a strong background in quantitative analyses using large data sets.

Business Analyst - What You'll Do:

As Business Performance Analyst, you will influence decision-making through quality and depth of analytical insights and recommendations for improvement. In particular, you will focus on the following:

Performance Reporting and Analysis

• Responsible for optimizing our performance reporting structure and repeatable process
• Optimize our KPI dashboard
• Synthesis performance trends and business performance
• Identify and highlight opportunities for performance improvement
• Develop reporting material in a succinct, visual manner

Analytical support for various teams

• Drive strategic analysis and provide recommendations for ad hoc requests, both from within the team and externally.
• Inputting performance forecasts and targets for business cases through scenario modeling

Building a performance focused culture

• Work with delivery teams throughout the lifecycle of programs to ensure that the right KPIs and targets have been set.
• Making sure that a focus on outcomes and performance are integrated into everything we do.

The Skills and Experience You Bring:

• At least 3 years of experience as Business/Marketing/Product Data Analyst
• Solid track record of reliably monitoring performance metrics
• Expert level in SQL
• Experience working with Big Data tools such as BigQuery and Spark
• Strong business acumen and analytical skills
• Expertise in data visualization and discovery tools such as Tableau
• BA/B.Sc. in industrial/information systems engineering, computer science, statistics or equivalent

OpenWeb’s Perks & Quirks:

• 401k + matching
• Premium health benefits including comprehensive vision, medical, dental through Aetna
• Telehealth plan with 24/7 access to a dedicated team of physical and mental healthcare providers
• Flexible PTO policy 
• Company sponsored Life and Accidental insurance 
• Team events and outings (once we can reunite!)
• Career growth & ownership
• Equity 
• Amazing coworkers!

The OpenWeb Culture:

We offer a dynamic and unconventional work environment that spans from NYC to Tel Aviv, bringing together a diverse group of world-class and high-caliber techies, wordsmiths, entrepreneurs, and creative thinkers. We empower every individual across our global team to be a catalyst for change and strive to create a work environment where you can have the utmost autonomy over your role and projects, from start to finish.  If you want to join an innovative tech company where you can challenge yourself, have the freedom to own your work, and make a lasting impact, then you have a spot within our growing community!

OpenWeb is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status.