Business Analyst at Memorial Sloan Kettering Cancer Center

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Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
 
For the 30th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2019, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2019. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Description

We are excited to recruit a Business Analyst to join our digital, informatics and technology organization who will measure success on our high priority platforms supported by the Division of Health Informatics. DHI focuses on the interaction of people, processes, and technology enabling MSK to meet critical patient care and research objectives. Our division manages a suite of clinical information systems including the electronic health record, ancillary systems and other core components that enable decision support, health information exchange and knowledge management.  

 

In this role, you will support RDO & MSK Direct:

 

Remote definitive opinion (RDO) is an initiative by MSK to bring MSK to the patient. It helps connect the patient to the provider at a time where traveling in person to MSK might be difficult. (RDO) seeks to improve the patient experience as well in terms of communicating with MSK by working with the MyMSK portal to enable easier access to MSK resources: Knowledge modules, Risk assessments, etc. It enables patients and external providers easy ways to upload documentation as well to speed up the process of getting a remote medical opinion. Longer term plans include using Machine Learning to anticipate the future patient journey to better align resources and support.

 

MSK Direct - Launched in 2016, MSK Direct creates a relationship between MSK and its employer partners, ensuring simplified, guided access to the benefits of cancer treatment at MSK for partner employees and their family members.

 

You will:  

  • Support agile team in translating end user requirements into set of user product criteria for technical development team & developing documentation 
  • Connect with team to confirm product commitments 
  • Conduct data analysis and research required for development team to make decisions 
  • Collaborate with team to understand, analyze, document, and communicate platform requirements 
  • Partner with key stakeholders to articulate and refine product vision throughout the iteration process 
  • Help design team in translating product needs/requirements into deliverable units of work  
  • Able to synthesize metrics such as: user satisfaction/adoption, quality of products delivered, time-to-market, timely delivery etc.  
  • Collaborates closely with agile teams to translate business requirements and operational metrics between user groups and developers  
  • Provide definitions for product criteria, readiness, completeness etc.  

 

You have:  

  • 4+ years of experience in a healthcare setting in a role with business analysis; familiarity with data and topics such as Machine Learning/AI a strong plus
  • Bachelor's degree in Health Informatics, Computer Science, Information Systems or equivalent experience 
  • SAFe certification or exposure to agile methodologies a strong plus 
  • Strong problem-solving and analytical skills, with ability to synthesize user needs and pull insights out of data 
  • Excellent communicator able to negotiate with business to clarify needs vs. wants/likes to balance with development cost and risk 
  • Ability to break down and describe business needs into work supporting an iterative and incremental delivery model 
  • Credibility with both business leaders, product designers, & developers 

#LI-POST!

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

 

 

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Location

1275 York Avenue, New York, NY 10065

What are Memorial Sloan Kettering Cancer Center Perks + Benefits

Memorial Sloan Kettering Cancer Center Benefits Overview

At MSK, we are invested in the health and well-being of our employees and their dependents. We offer a comprehensive and flexible benefits package, so you can choose what’s best for you and your family. MSK shares the cost of the plans with you, and your share depends on your plan elections and salary band.

Health Insurance & Wellness Benefits
Health Insurance Benefits
MSK offers a robust array of health and wellness plans. Medical coverage is offered through Empire, Aetna, and Oxford. Wellness programs are usually at no cost to you.
Retirement & Stock Options Benefits
401(K)
MSK partners with TIAA to offer a robust retirement savings plan with fund investment via Vanguard.
Child Care & Parental Leave Benefits
Child Care Benefits
MSK provides Bright Horizons backup child and elder care and [email protected] network.
Generous Parental Leave
MSK is proud to offer our paid parental leave, which offers six weeks of fully paid time off to bond with a newborn or newly adopted or placed foster child.
Flexible Work Schedule
MSK offers flexible work arrangements
Adoption Assistance
MSK recognizes the need for innovative solutions that maximize productivity without sacrificing employee well-being, family relationships, and personal life.
Vacation & Time Off Benefits
Generous PTO
At MSK, we recognize that our employees dedicate their whole selves to their work and need appropriate time off to recharge and refuel.
Paid Holidays
Perks & Discounts
Commuter Benefits
Transit spending account and parking spending account
Happy Hours
Fitness Subsidies
Fitness guidance and fitness center discounts
Professional Development Benefits
Tuition Reimbursement
The Tuition Assistance Program provides financial assistance to help employees further their education, enhance their skills and knowledge, and improve their ability to face future challenges at MSK.
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