Business Intelligence Analyst
Trustpilot is an international venture-backed startup and the world's fastest growing e-commerce review platform. A new review is written through Trustpilot every five seconds, and each month our reviews are displayed over 2 billion times! Our mission is to help consumers around the world make informed decisions by learning from each other’s experiences.
We have 150 fun, entrepreneurial employees in our NYC office (600+ globally) and are expanding fast. We are seeking a talented business intelligence analyst who loves using data to drive results. As part of our NYC-based Global Business Operations team, you will build out commercial analytics across the company. You’ll have the chance to be involved in the full analytics stack - from data cleaning to dashboard creation to building predictive models - with lots of data at your disposal!
The Role
- Work with stakeholders across the company to define consistent global KPIs
- Design and document data stores in Chartio and Google BigQuery to make clean commercial data accessible for all data users
- Create interactive dashboards in Chartio to help business-owners with everything from understanding trends to marketing campaign attribution
- Build predictive models, applying your statistics and machine learning skills to help us increase lead conversion and reduce customer churn
About You
- 2-3 years of experience in a quantitative role
- Curious, entrepreneurial, and detail-oriented (but still fast-moving!)
- Strong SQL skills; experience with Chartio a plus
- Experience with R, Python, or similar tools
- Data mining skills including data cleaning, validation, aggregation, reporting, modeling techniques, and statistics
- Ability to communicate complex findings in an executive-friendly way
We offer:
- A key part of an exciting international growth journey
- Great colleagues and a social working environment
- Competitive salary
- Stock Options
- Full benefits & 401k
- Paid family leave
- Commuter benefits
- Free lunch Friday and bagel Mondays
- Snacks, ping pong, foosball, darts, etc.