Business Intelligence Lead at CB Insights

| Greater NYC Area
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CB Insights has millions of readers, hundreds of thousands of prospects and tens of thousands of paying users. That generates a lot of data across various disparate systems ranging from organic databases to Salesforce to Hubspot (to many more).

Through a deliberate strategy to grow business intelligence capabilities at CB Insights, we hope to achieve a few key results:

  • Establish cohesion and transparency for the organization by way of establishing a single source of truth that combines data across disparate systems into one view
  • Provide capabilities and expertise at the business unit level such that they can use BI systems to educate their day-to-day decisions with data
  • Unlock new opportunities for growth in the business through data

While BI at CB Insights is very much a nascent discipline, the infrastructure exists. Our stack includes Looker as the BI layer which sits on top of Redshift. Segment is the underlying ETL which pulls the data together from disparate systems. The time is right for an experienced BI leader to inherit our assets and help us achieve the above goals.

This position will live within the engineering organization, with frequent and close interaction across all major business units at CB Insights. Additionally, the BI Lead position will allow for plenty of executive level / founder exposure. As such, while familiarity with technical systems is important, we are seeking a leader who can act as a strategic thought-partner to the business. Said simply, this person will push organization's thinking around what and how to measure.

Responsibilities:

  • Business impact
    • Work closely with business stakeholders and product teams to understand requirements and ensure reports, metrics and dashboards support data-driven decision making.
    • Lead, collect, and analyze operational and technical requirements for large, multifunctional projects.
    • Develop and report against KPIs in partnership with business leads to C-suite audience.
  • Prioritize, scope, and address ad-hoc requests from team leads across CBI.
  • Infrastructure
    • Support and develop LookML buildout, providing guidance on best practices and approving major releases of LookML code when necessary
    • Review current base of LookML code to improve efficiency, performance, and readability 
    • Educate and lead internal and external team members to support these efforts
    • Collaborate with our engineering team to understand and implement any changes to data architecture and design
    • Ensure effective and comprehensive event tracking
    • Develop and maintain Looker instance
    • Serve as the technical point of contact for the organization’s Segment-based data stack
  • Data quality & process
    • Simplify and streamline reporting - establish systems to enable reporting driving transparency and cohesion throughout the organization
  • Establish, maintain and document high data quality standards in our core data pipelines, datasets and databases.
  • Investigate and address data anomalies and process gaps to troubleshoot data inconsistencies; implement solutions
  • Ensure compliance with all applicable data privacy regulations and policies as they relate to both firm and client/contact data.
  • Scaling
    • Enable business users/embedded analysts to self-serve analytics needs in Looker, through both periodic training sessions and ongoing support
    • Lead the buildout of ongoing, low-maintenance reporting processes and dashboards that allow the organization to self-serve for data needs
  • Grow the analytics team at CB Insights, including hiring and training junior staff

Requirements:

  • Extremely effective at translating business user questions/demands into clear, actionable analysis and reporting
  • Experience building multi-user reporting systems with high performance, great usability and highly satisfied stakeholders
  • Experience launching BI systems to a growing organization a strong plus
  • Experience building a high-performing BI/analytics team at a growing company, managing a team of at least 2 analysts
  • Experience supporting several technical and non-technical users across the organization to push the analytics maturity of the organization.
  • Experience working with engineers to scope and execute data engineering projects (event tracking, ETL, DWH design).
  • Deep familiarity with key SaaS operating metrics
  • Preferably 2+ years hands-on, administrator-level Looker experience (Tableau experience also acceptable so long as willing to adopt Looker)
  • Strong expertise in SQL and data modeling
  • Experience working with Redshift a plus
  • Understanding of data architectures, relational and nonrelational database concepts, data warehouses, data modeling and application implementations
  • Strong analytical fundamentals (requirements gathering, data modeling, data mining, data engineering, metrics and KPI definition, visualisation, and presentation)
  • Strong communications skills; ability to distill complex concepts into universally understandable ones

We know that diversity makes for the best problem-solving and creative thinking. We are dedicated to adding new perspectives to the team and encourage everyone to apply if your experience is close to what we are looking for.

Perks and Benefits:

Subsidized health, dental, and vision insurance

  • 401k with up to 4% match
  • $1,000 yearly continuing education stipend
  • Daily lunch stipend

Happy, Helpful, Humble, and Hungry: Check out more about our company culture here.

Equal Opportunity Employer: CB Insights is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


If you know someone who'd be perfect for the role, submit here and you'll be eligible for $5,000! #LI-FR1

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases

Location

498 7th Avenue, 17th Floor, New York, NY 10018

An Insider's view of CB Insights

What are some social events your company does?

To help foster cross team communication & collaboration, here are some things CB Insights does:

- yearly company offsite
- monthly company-wide team building events (past events include: bubble ball, game night, talent show, spelling bee, wine tasting, field day, etc.)
- monthly anniversary socials
- volunteer
- Ladies Lunches
- holiday party

Javonne

Senior Associate Recruiter

What's the biggest problem your team is solving?

Our team brings new datasets to the platform. A few valuable ones are patents, earnings transcript & press articles from special verticals.Instead of just surfacing the data, we run topic modeling, sentiment analysis & improving recommendation systems.The innovative way of feeding info helps clients to be sensitive to trends moving in the industry.

Shisi

Software Engineer

What does career growth look like on your team?

Our Sales Development Representative team has had tremendous growth over the past couple of years. Our career path is clear, we offer coaching and mentorship in order to successfully promote the team. Our SDRs know exactly what they need to accomplish in order to move up the ladder and grow both personally and professionally.

Lauren

Senior Director, Sales Development

How do your team's ideas influence the company's direction?

Customer Success at CBI acts as the intermediary between our clients and the org. Because of this, we are in a position to voice opinions that influence the product, events we host, and the intelligence we publish. With our fingers on the pulse of emerging tech, we are equipped to become strategic advisors for our customers and also the org.

Graham

Senior Manager, Customer Success

What projects are you most excited about?

I'm excited to accelerate our ability to ingest existing data sets. As we continue to expand our data sources, the Product and Data team have worked together to come up with solutions to manage the volume of data that enters the CBI database. I'm eager to work with engineers to start incorporating more automation to boost efficiency in our tools.

Anna

Technical Project Manager

What are CB Insights Perks + Benefits

CB Insights Benefits Overview

Subsidized health, dental, and vision insurance
401k with up to 4% match
$1,000 continuing education stipend
One Medical
Daily lunch stipend
Unlimited sick days
vacation + holidays

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Up to $2,000 towards towards your FSA with up to $500 rollover.
Dental Benefits
Two different plan options to select from.
Vision Benefits
Health Insurance Benefits
3 different plan options through Empire Blue Cross Blue Shield
Life Insurance
Retirement & Stock Options Benefits
401(K)
CB Insights 401(K) program allows employees to starting contributing their 4th month of employment.
401(K) Matching
CB Insights 401(K) program matches upto 4% of an employee's contribution with immediate vesting.
Performance Bonus
CB Insights offers a performance bonus for all non-commissioned roles based on company and personal performance.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of maternal leave and 8 weeks of paternal leave.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Snacks, coffee, tea and all the goldfish you can handle.
Some Meals Provided
$8 off towards seamless for lunch every day!
Happy Hours
Recreational Clubs
We have different culture clubs you can join including hiking and book clubs.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Continuing Education stipend
$1,000 towards education stipend after you have been with us for 6 months.
Customized development tracks

Additional Perks + Benefits

Subsidized Health Insurance, 401(K) with Matching, Yearly Education Stipend, Lunch Stipend, 3D Printer, Office Gong, Awesome Team Building Events

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