Business Operations Analyst (m/f/x) at Celonis

| Greater NYC Area
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Celonis is the leader in business transformation software. Our Execution Management Systems (EMS) lifts barriers to execution capacity to maximize business performance. We give data-driven & AI technologies context and let them speak in a wholly new way based on our award-winning process mining technology, which is  powered by our in-house developed and patented PQL (Process Query Language). The Celonis Execution Management System provides a set of instruments and applications to help companies manage every facet of execution management from analytics, strategy and planning, to management, actions, and automations.

Our technology helps bring immediate value to the biggest enterprises around the globe, and makes a direct impact on how people work day-to-day. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority. Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach to jump-start and operationalize change in transformation initiatives. Celonis has thousands of global customers including ABB, AstraZeneca, Bosch, Coca Cola, Citibank, Dell, GSK, John Deere, L’Oreal, Siemens, Uber, Vodafone, and Whirlpool. Particularly in these uncertain times Celonis plays an impactful role in helping customers to use their execution capacity the best way possible. 

Celonis has grown 5,000% in 4 years and 300% in the past year. In 2019, Celonis reached a $2.5 billion valuation, after receiving a $290 million Series C funding round. Our current headquarters are in Munich, Germany and New York, USA, but we have 15 offices worldwide. Since opening our US headquarters in New York in September 2016, we have quickly added blue chip customers like Lockheed Martin, ExxonMobil, Honeywell, and Mars to our client roster. The US is the fastest growing region for Celonis and will soon exceed 50% of our total revenue. Therefore we are expanding US offices in New York, San Francisco, and Raleigh, and growing offices as well in Toronto, Canada, and Latin America. 

At each and every Celonis office, we get things done quickly by cultivating an open-minded culture with creative, collaborative, autonomous teams in which the best ideas win. As part of Product & Engineering you will have the opportunity to grow with a steep learning curve, being equipped with responsibility from day 1. 


At Celonis, we believe that every company can unlock their full execution capacity - and for that we need you as a Business Operations Analyst.

As a Business Operations Analyst in the Product Experience team, you will be part of a hyper growth journey and driving our internal transparency on Product, Process and Stability. You will be using your analytical and data science skills to develop data-driven insights and decision making applications on our operational processes. In this exciting role, you will produce reports and present analysis to leaders in our business and define/build innovative automated operational processes for our products and services which meet our business objectives and KPIs.

Are you passionate about evangelizing a transformative vision for Celonis’ new solutions? Read on!

   

YOU...

  • ...have 3+ years experience as a Business Operations Analyst or similar 
  • ...have an excellent IT related, Mathematics, Business, Commerce or Economics degree
  • ...are proficient with SQL or at least one development language such as Python
  • ... have already gained experience with project management software like Jira or similar
  • ...ideally have experience supporting Product and Engineering departments in a SaaS or Software company
  • ...have experience with Data Warehousing and Visualization tools
  • ...are able to perform root cause analysis on complex and less mature processes and services
  • ...are results-oriented with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines
  • ...are able to work on issues independently and drive improvement initiatives
  • ...have excellent written and verbal communication skills and exceptional attention to detail
  • ...have experience working with international teams

WE...
  • ...believe that diversity drives innovation and that the ‘best team wins’. In our opinion, the best team needs to be a diverse one because the uniqueness of every individual is what makes us successful as a whole team
  • ...see people as the fundamental pillar of our success. Therefore, we invest into  personal growth and skill development of each individual alongside with the strength finder test 
  • …offer attractive compensation models (best-in-class salary, stock option packages, employee referral bonus, family service, flexible working hours, …)
  • ...are visionary and one of the fastest growing Software-Unicorns in the world
  • ...are Process Mining experts and developed the world's most powerful tool for analyzing, optimizing and transforming all IT-supported business processes: the Intelligent Business Cloud
  • ...distinguish ourselves through a unique combination of innovative start-up atmosphere paired with great professionalism and self-responsible work

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.


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Technology we use

  • Engineering
  • Product
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • SASSLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • ConfluenceManagement

Location

Celonis is right across from Bryant Park with great restaurants, bars, and gyms nearby. A short walk from the subway, Penn Station, & Port Authority.
Super Entrepreneurial: How Celonis' Customer Success Team Takes Ownership
Watch

An Insider's view of Celonis

What’s the vibe like in the office?

On day 1, I met at least 10 new people. Everyone is curious to meet you. Even while visiting different sites, you can be certain to receive dinner invites. This is what I love about working at Celonis - the warm welcome.
The atmosphere is unique and filled with energy. At Celonis We Own It. Every single day. We are Drivers, never just passengers.

Charlotte (Charly)

Global Culture Manager

What kinds of technical challenges do you and your team face?

Most challenging for me while programming or conceptualizing features is that you often have several ways of solving a problem. I need to assess which way to take based on different, mostly not even measurable criteria like performance, scalability or version compatibility. In these cases, it helps me a lot to visualize all possibilities.

Svenja

Senior Software Engineer

How has your career grown since starting at the company?

I was one of the first Business Development Representatives in North America and rose up into the Enablement role after my manager realized a good fit and helped me grow down that path. I’ve learned a lot and have continued growing since joining the team. Something that makes me proud is seeing the reps I train hitting their goals.

Murtuza

Sales Enablement Manager in NYC

How do your team's ideas influence the company's direction?

What makes working at Celonis special for me is the dynamic, fast-paced culture filled with ambitious yet pragmatic people. When we face a challenge, we face it as a team and everyone brings their strength to the table. To know that I’ve played even a small role in the growth of the company is pretty awesome.

Nitay Caspi

Senior Process Mining Consultant in NYC

What are Celonis Perks + Benefits

Celonis Benefits Overview

Celonis is pleased to offer unlimited PTO, 3 month paid parental leave, a personal development budget, employee stock options program, dog friendly office, a fully stocked kitchen, & a global onboarding experience to meet Celonauts around the globe.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
At Celonis we have various internal communities to connect, engage and empower our employees: [email protected] [email protected] [email protected] Gaming community various sports groups.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
We offer and strive to enhance various training options and educational resources on unconscious bias and other hurdles that can impair diversity to ensure the best decisions alongside with our values
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Online-Yoga-Classes and access to many workdouts, mindfulness trainings via Headspace.
Mental Health Benefits
Access to Headspace.
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 12 weeks of 100% paid parental leave.
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home full-time remote for all positions since March 2020.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Celonis has an unlimited PTO policy!
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Celonis provides bagels every Monday along with cereal, fruit, and other snacks available daily.
Happy Hours
Pet Friendly
Relocation Assistance
Our relocation assistance plan offers new employees a financial support when joining Celonis from a different company.
Home Office Stipend for Remote Employees
As of Jan. 2021 each employee at Celonis, including interns & working students, will receive a stipend for work from home expenses on a monthly basis.
Professional Development Benefits
Job Training & Conferences
Celonis offers employees professional development opportunities like Annual individual budget for training.
Diversity Program
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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