Stack Overflow is the largest, most trusted online community for developers to learn, share knowledge, and build their careers. More than 50 million professional and aspiring programmers visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.

We partner with businesses to help them understand, hire, engage, and enable the world’s developers. Our products and services are focused on developer marketing, technical recruiting, market research, and enterprise knowledge sharing.

The Business Operations Analyst will support the BizOps team’s mission by facilitating and implementing efficient, seamless internal operations and support. They will partner with Sales Management and Marketing stakeholders to ensure the proper implementation of Sales processes and internal workflows, and suggest improvements where necessary. They will help develop and fully own the organization of all process/workflow-related documents. They will keep an ear to the ground on the sales floor in order to collect feedback and initiate changes that will improve the rep experience and enhance Salesforce data collection. Reporting directly to the Senior Manager of Business Operations & Strategy, this person will play a key role in shaping our current operational framework and paving the foundation for its future roadmap.

What you'll do:

• Provide relative feedback (quantitative and qualitative) to senior management in order to refine internal processes or influence decision making
• Own the management of all process-related docs/resources, ensuring all are properly organized, up-to-date, accessible, and offer real value to the reps they’re designed for
• Partner with the Senior Manager to implement all processes and workflows developed by the Business Operations team
• Monitor Salesforce data inputted by sales reps to make sure required fields are properly completed, effective, and necessary
• Contribute to cross-functional projects, helping to provide the sales perspective and align business goals and messaging across teams

What you'll need to have:

• BA/BS degree
• 1 - 2 years working experience
• Strong organizational skills
• Strong written and oral communication skills
• Demonstrated ability to manage multiple stakeholders & projects
• Demonstrated ability to execute on internal processes

It'd be nice if you had:

• Experience working in a fast-paced tech environment
• Experience in or working with Sales
• Experience with and/or knowledge of Guru, Slack, Trello, Salesforce, Looker, & Google Suite
• Project management experience

What you’ll get in return:

• Competitive salary
• 20 days paid vacation
• Flexible hours
• Stock options
• Completely free health insurance (no copay, no premiums)
• Great office w/ espresso bar, games, and free daily lunches
• Gym membership reimbursement
• Transportation reimbursement
• Employees will never be poked with a sharp stick

Diverse teams build better products.

Legally, we need you to know this:

Stack Overflow does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.