Business Operations Analyst

| Greater NYC Area
The Company
Perch is transforming the way people buy and sell their homes. Simplifying it all, to the way it should have always been; fair and true to market, straightforward, easy.
Every year in the U.S., $1.8 trillion of single family residences transact, generating over $80 billion of brokers fees in a process that has changed little in decades. For the average American, the home purchase and sale process takes months, creates anxiety and is filled with uncertainty and hassle. Perch offers a modern alternative, making one of life's biggest decisions -- the sale and purchase of a home --less intimidating.
Perch is headquartered in New York City and has 30 employees. We have raised over $50 million in financing from top tier investors including: FirstMark, Accomplice and Juxtapose.
Role and Responsibilities
As a Business Operations Analyst, you will work across diverse stakeholders and cross-functional teams to help drive the direction of Perch’s fast-paced growth. Reporting to the Head of Business Operations, you will help:
  • Lead the company’s evaluation and underwriting of asset acquisitions from the pre-acquisition stage to the re-sale stage, while working closely with sales and real estate operations teams to ensure underwrite attainment
  • Collaborate with data science, tech, and product teams to drive improvements in the design and accuracy of Perch’s automated valuation model
  • Deliver insight regarding operational & business metrics to the senior leadership team, including performance versus prior periods, market trends, and buy box criteria definition
Professional Qualifications
  • 2+ years of work experience in investment banking, management consulting, or strategy & operations at a fast-growing technology company
  • Exceptional analytical, problem-solving, and business judgment skills
  • Advanced understanding of Excel; basic understanding of SQL a plus
  • Real estate domain experience a plus
Personal Qualifications
  • Results orientation with a high motor and an incredible attention to detail; able to drive projects from planning to completion with limited oversight
  • A low ego and can-do attitude; willingness to admit mistakes and work to remedy them
  • Demonstrated communication and interpersonal skills to work across diverse stakeholders and cross-functional teams
  • Flexibility to prioritize deliverables and re-prioritize them at a moment’s notice
  • Comfort operating in an ambiguous environment where there's not a set playbook on how to solve each problem
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PandasLibraries
    • scikit-learnLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • BottleFrameworks
    • PostgreSQLDatabases

Location

We're in the NoHo area of Manhattan. Our team loves working here as it's near lots of dining, coffee/cold brew shops, and subways.

An Insider's view of Perch

What kinds of technical challenges do you and your team face?

Each home is unique and comes with its own challenges and surprises. Even though our team has been through hundreds of transactions, we're always learning, growing, and improving our process with each home we acquire. On the engineering side, that means never being satisfied and constantly pushing ourselves to iterate quickly and deliver quality.

Toni

Engineering

What makes someone successful on your team?

Curiosity, scrappiness, and a sense of urgency. We move quickly to accomplish our goals, but leave time and space to think outside the box. All of our functional areas work together to build an exceptional brand, product, and customer experience, so communication and collaboration are key skills as well.

Steph

Marketing

What is your vision for the company?

We're looking to make buying and selling a home as easy as trading in a car. We believe that through technology, human-centered design, and exceptional operations we can remove the friction from the biggest financial transaction of our customers' lives. As a team, we get to make real progress towards achieving this vision every day.

Phil

Growth & CX

What are some social events your company does?

Our culture committee really enjoys planning the monthly happy hours in the office. We have different cocktails, beer and yummy foods from some of our favorite restaurants! It's a great way for everyone to sit back and catch up with each other. As our team grows, we’re looking forward to planning more outings, like our upcoming bowling competition!

Miller

People Ops

What are Perch Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Perks & Discounts
Beer on Tap
Casual Dress
Stocked Kitchen
Happy Hours
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