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Business Process Analyst

| Greater NYC Area

The Business Process Analyst (BA) will work cross-functionally across the organization to document and measure key metrics across the business, including performing analysis for internal stakeholders and working towards improving the existing operations.


  • Responsible for identifying opportunities for improvement, and then working with stakeholders and the project manager on executing those improvements throughout the existing business operations
  • Work across Engineering, Sales, Client Experience, Marketing, and Product teams to enable broader organizational alignment and standardization
  • Perform analysis for specific systems, processes, and business solutions
  • Monitor key metrics, root causes/issues, and identify solutions
  • Document meetings with various stakeholders and produce useful follow-up reports
  • Gather, document, and analyze business needs and requirements
  • Work with the business to identify opportunities for improvement in current business operations and processes
  • Test and QA new tools/systems, and create system documentation and user manuals
  • Identify and scope high impact projects
  • Turn complex data-sets into a more meaningful format easily understood by internal stakeholders
  • Stay up-to-date on the latest process and IT advancements to automate systems and processes
    Perform user acceptance testing for newly established tools and processes

Requirements / General Experience:

  • Bachelor’s Degree in Business or appropriate field of study (MBA helpful)
  • Clear communicator with excellent written, verbal, and listening skills
  • Proven ability to work cross-functionally to understand and translate business requirements
  • Comfortable learning new tools, taking initiative, and making recommendations
  • Strong collaboration skills and can-do attitude; flexible/adaptable to change
  • Excellent critical thinking skills; is able to break down ambiguous problems into concrete, manageable components and think through optimal solutions
  • Strong facilitation and documentation skills
  • Proficient in MS Office Suite (Excel, Word, PowerPoint, Visio is a plus)
  • Familiar with SQL
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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SalesforceCRM
    • MarketoLead Gen


5 Bryant Park, New York, NY 10018

An Insider's view of Movable Ink

What’s the vibe like in the office?

"Work hard, play hard" is a great way to describe the Movable Ink vibe. It's inspiring to be part of a team that is so committed, yet fun and exciting. Being at a place that is able to challenge you, but also make coming to work so easy is truly a gift, and Movable Ink is able to achieve that on a daily basis.


Learning & Development Specialist

What are some social events your company does?

Movable Ink does a plethora of social events geared for employees and the community. Every month there seem to be more than a dozen events that bring together employees and parts of the outside community. Anything and everything along the lines of a cocktail competition to seasonal sport leagues are fair game for a Movable event.


Information Security & Compliance Coordinator

What are Movable Ink Perks + Benefits

Movable Ink Benefits Overview

One of the best things about working at Movable Ink is the amazing company culture we have! We are very proud to say we were recently named one of Inc. Magazine’s Best Workplaces of 2019! https://movableink.com/blog/inc-best-places-to-work-2019/

Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Pair programming
Open office floor plan
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
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