Salesforce Administrator

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As the Salesforce Administrator / Business Systems Analyst, you will work cross-functionally to identify, develop and deploy new business processes within and/or related to Salesforce. You will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM platform and its connectivity to the broader Namely data ecosystem.

Responsibilities

  • Collaborate with business partners to proactively administer our Salesforce instance
  • Build and maintain custom objects, fields, validation rules, page layouts, profiles, permission sets, chatter groups, flows, process builders, workflow rules, email templates, and integration of other tools to optimize business processes
  • Self-manage to complete pre-sprint technical design and grooming activities 
  • Drive user story analysis, elaboration, and design. Ensure declarative implementation work meets user requirements and doesn’t degrade other business processes on the platform
  • Employ industry best practices to deliver world-class solutions. Ensure developed solutions remain compliant with all applicable standards 
  • Diagnose and resolve technical problems, prevent problem escalation, and provide solution tracking in Jira
  • Maintain knowledge of the latest releases and security concerns raised in each cycle for our implementation
  • Help develop and implement training for end-users. Create and maintain all training materials and guides for processes related to Salesforce business applications
  • Suggest new tools, apps, and workflows that improve process and experience for both internal teams and customers

Requirements

  • Salesforce Administrator certification
  • 1-2 years of experience administering Salesforce instances
  • Ability to visualize, analyze, communicate, and solve complex problems and make well-adapted decisions based on available information
  • Strong understanding of data structures and data modeling including experience in conducting gap analysis on existing processes and potential alternatives
  • Ability to use out-of-the-box Salesforce functionality as well as build custom solutions or implement app exchange applications
  • Experience with writing detailed technical specifications, testing & release plans required to develop and implement software solutions
  • Experience with SOQL / SOSL Queries
  • Experience with User Acceptance Testing (UAT)
  • Excellent written and verbal communication skills, including experience meeting and presenting to senior business leaders

Nice to Haves 

  • Experience configuring integrations for Salesforce, using Boomi or a similar integration tool
  • Experience with Jira
  • Experience working in high growth global/tech company

This position has a salary range of $95,000 - 115,000 per annum. Namely offers employees medical, dental, and vision insurance, a 401(k) plan with company match, equity, flexible spending accounts, $50,000 basic life and AD&D, free telehealthcare, paid vacation, holidays and sick leave, employee stock purchase plan, paid family leave, and many other available benefits. This information is provided per the Colorado Equal Pay for Equal Work Act. Base pay information is based on the market location.

 

Namely Company Culture Highlights

  • Winner of Comparably's Award for Best Places to Work in New York 2021
  • Winner of Comparably's Award for Best Leadership Teams 2021
  • Winner of Comparably's Award for Best CEOs for Diversity 2021

Check us out on Comparably: https://www.comparably.com/companies/namely

About Namely

Namely is the first HR, payroll, and benefits platform employees actually love to use. People are at the center of everything we do—from our platform to our staff. Why join us? We believe every company and every employee deserves a great workplace, supported by HR technology they use and love. Most importantly, we believe in giving you the tools you need to do the best work of your career.

We invite you to fill out the EEO survey below as part of our ongoing diversity initiatives at Namely.  Your participation in the survey is completely optional and voluntary, and none of the information you provide will be considered in the hiring process or with respect to any employment decision made by Namely.  Namely will have access only to anonymized data submitted through these surveys.

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Location

We're in the heart of the Financial District, just steps away from the major transportation hubs of Fulton Center and The Oculus.

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