Vimeo
New York, NY

Client Insights Analyst II at Vimeo

| Greater NYC Area
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The Vimeo Solutions team is dedicated to ensuring our Enterprise clients are getting the most out of Vimeo’s offerings through implementation, training, and ongoing insights.

Vimeo is seeking an experienced analyst for our new Client Insights team! You will partner closely with our Enterprise clients and Account Management team to develop and manage client-specific reporting and insights. In this role, you will be responsible for understanding our client’s unique data needs and interpreting those in the context of our internal reporting systems and databases. This role is ideal for a data professional and self starter with experience in the disparate worlds of both working with clients and analyzing data.

What you’ll do:
  • Become a Vimeo data expert, working directly with clients or account managers to manage their reporting needs
  • Build and maintain reports and dashboards using SQL and our BI tools, specifically Looker, to be delivered to clients, providing more depth and transparency
  • Perform quarterly platform analysis to develop insights important to our clients and to be leveraged in quarterly business reviews
  • Collaborate with our Account Management and Sales teams to provide ongoing resources (documentation, reports, etc.) for our Enterprise-level clients and for our teams to speak expertly about our data capabilities
  • Work with the Product, Engineering, and BI teams to ensure integrity and consistency in our data offering
Skills and knowledge you should possess:
  • 2+ years experience understanding, packaging, and communicating data for clients in a clear and concise manner
  • Proficiency in general database knowledge and tools, with specific background in SQL
  • Experience working with developer tools including third party APIs
  • Accustomed to driving results in a collaborative, fast-paced environment
  • Attention to detail and organization, with the ability to prioritize effectively and toggle between long-term goals and short-term tasks
  • Experience working with clients, and working with analytics and engineering teams
Bonus points (nice skills to have, but not needed):
  • Experiencing writing code to integrate third party APIs into our analytics products, specifically Looker
  • Python skills would be lovely
  • Experience with SaaS business metrics, video technology, specifically in OTT or live streaming, is a massive plus
  • Nice to have: Working knowledge of Redshift and Snowflake data warehouses

About us:

Vimeo is the world’s leading all-in-one video software solution. Our platform enables any professional, team, and organization to unlock the power of video to create, collaborate and communicate. We proudly serve our growing community of over 200 million users — from creatives to entrepreneurs to the world’s largest companies.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

Learn more at www.vimeo.com 
Learn more at www.vimeo.com/jobs

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Where we are

Vimeo is home to a highly ambitious, super innovative, and lovingly hilarious team. Come find us working hard and laughing loads at our HQ in Chelsea.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • GroovyLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • TorchFrameworks
    • ElasticsearchFrameworks
    • WebpackFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • LocalyticsAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
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What are Vimeo Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
We believe our impact is greatest when our workforce represents the diverse and global community that we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vimeo is 100% invested in our employees' future, and to show it we match 100% of pre-tax and Roth contributions, up to 10% of an employee’s annual gross pay. It's 100% awesome.
Company Equity
Stock options are awarded to all new employees in the form of Stock Appreciation Rights.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vimeo provides 16 weeks of fully-paid leave to birth parents and 12 weeks fully-paid leave for employees whose spouse or partner is the birth parent.
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vimeo provides 12 weeks fully-paid leave for employees who become adoptive parents, as well as $5,000 to spend on your bundle of joy.
Company sponsored family events
Take your kids to Vimeo day happens every June.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Not only do we close the office on most national holidays, but we also close at 1pm the preceding workday.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
People actually look forward to attending our quarterly company outing, as well as myriad team-building and hang-out events.
Free Daily Meals
We heart mornings: free breakfast Every. Day.
Stocked Kitchen
Unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
The beverage cart makes the rounds every Friday at 4:30 sharp. It's our favorite place to meet new Vimeans (hopefully that's you!)
Parking
We offer free temporary & permanent on-site garage parking (subject to availability).
Pet Friendly
Dogz for dayz on the first Friday of every month!
Fitness Subsidies
Hit the gym with discounted gym memberships across NYC & surrounding boroughs. If you prefer to break a sweat on your way to work, we’ve got you covered with on-site bike racks, showers, and lockers
Professional Development Benefits
Job Training & Conferences
You never have to stop learning: Every employee is eligible for up to $5,000 of professional development reimbursement per year.
Tuition Reimbursement
You never have to stop learning: Every employee is eligible for up to $5,000 of professional development reimbursement per year.
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend

An Insider's view of Vimeo

What are some social events your company does?

Vimeo loves to break it down on the dance floor so it's tradition to make sure that happens! Events cater to a variety of interests and lets you try something new with your Vimeo family. From karaoke to channel your inner Celine, scavenger hunts for the adrenaline rush, to paint nights that let your creative genius shine - we do it all with loveo!

Tenniel

HR Manager

How do you collaborate with other teams in the company?

At Vimeo, collaboration is the driving force of our teams. From participating in team whiteboarding sessions to building cross-team projects during our annual Vimeo Jam hackathon, to grabbing coffee with someone new. Vimeo provides an environment that brings people together and sparks innovation and friendships throughout the company.

Tyler

Front-End Engineer

What makes someone successful on your team?

Vimeo’s mission has been focused on putting the user first. That makes our job on the support team very interesting and unique from any other company I’ve ever seen. We’re constantly thinking outside of any limitations of our work to make sure our users have the best and most consistent experience, and this makes our work so fulfilling.

Sara

Product Operations Manager

What unique initiatives do you have that encourage innovation?

We believe the best ideas come from anywhere. Our biggest product launches have come from Vimeo Jams (hackathons), Creator Lab experiments, contributing to open source protocols, engaging our community, and crowdsourcing across the company. Innovation isn’t a buzz word to us – it's how we push the boundaries of storytelling and empower creators.

Anjali

CEO

What’s the vibe like in the office?

From Staff Pick screenings to endless community events, there is always something to do at Vimeo. My favorite events are the ones organized by our various Employee Community Groups, which provide opportunities to expand our perspective, discover new skills, and connect with people across all departments. Vimeo truly makes you feel right at home.

Lenna

Technical Operations Associate
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