Commercial Operations Analyst

| Greater NYC Area
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Movable Ink is a software company that provides marketers with technology and expert services to create unique customer experiences. Founded in 2010, Movable Ink pioneered contextual experiences in email and has powered over 1.5 trillion content impressions worldwide. More than 700 of the world’s most innovative brands rely on Movable Ink to create unique, relevant, and compelling visual experiences across email and web at the moment of engagement.

As our Commercial Operations Analyst, you will get hands on exposure to the deal process of a high-growth enterprise SaaS company. As part of our Deals Desk team, you will sit between all functions involved in the deal process and help guide new contracts and renewals from start of negotiation to a successful close. Starting with sales proposals, you will streamline the process to deliver consistent product and commercial terms, secure approval from leadership, facilitate deal related requests to information security, legal, finance, customer experience, operations and product to bring in commercially viable business. Additionally, you will act as a conduit for deal-level insights which will inform our long term commercial strategy.

Responsibilities of the Commercial Operations Analyst:


  • Develop and project manage an effective commercial contract process for all revenue generating opportunities.
  • Deliver deal level insights and recommendations to business leaders and CFO to shape the evolution of our commercial strategy.
  • Record all deal related activity in Salesforce to track, and ensure compliance with custom contractual commitments 
  • Analyze the deal flow process and provide recommendations to build more scalable internal processes 

Basic Qualifications:


  • 2+ years experience in an applicable field with exposure to commercial business 
  • Experience working in Salesforce
  • Experience working in Microsoft Excel with a proven understanding of how to build basic formulas
  • Proven ability to analyze a situation and come up with a creative problem-solving solution
  • Experience collaborating with and effectively communicating with stakeholders at all levels

Preferred Qualifications:

  • Previous experience working in a start-up environment
  • Experience working with project management tools
  • Contract/deal process experience at an enterprise SaaS company
  • Demonstrated negotiation skills and the ability to implement change management
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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • CSSLanguages
    • HTMLLanguages
    • ReactLibraries
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • KubernetesDatabases
    • SalesforceCRM
    • MarketoLead Gen

Location

5 Bryant Park, New York, NY 10018

An Insider's view of Movable Ink

What’s the vibe like in the office?

"Work hard, play hard" is a great way to describe the Movable Ink vibe. It's inspiring to be part of a team that is so committed, yet fun and exciting. Being at a place that is able to challenge you, but also make coming to work so easy is truly a gift, and Movable Ink is able to achieve that on a daily basis.

Tristan

Learning & Development Specialist

How do you collaborate with other teams in the company?

The CX team is lucky to work w/ many others at our company! Day to day, I partner with our Sales reps, who helps us w/ account planning, strategy & growth opps for our clients. I also lean on the Solutions team to increase app sophistication. The Client Strategy team also supports the CX org by sharing vertical best practices & discovery tactics.

Noomie

Client Experience Manager

What are some social events your company does?

Movable Ink does a plethora of social events geared for employees and the community. Every month there seem to be more than a dozen events that bring together employees and parts of the outside community. Anything and everything along the lines of a cocktail competition to seasonal sport leagues are fair game for a Movable event.

Addiel

Information Security & Compliance Coordinator

What are Movable Ink Perks + Benefits

Movable Ink Benefits Overview

One of the best things about working at Movable Ink is the amazing company culture we have! We are very proud to say we were recently named one of Inc. Magazine’s Best Workplaces of 2019! https://movableink.com/blog/inc-best-places-to-work-2019/

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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