Better.com
Better helps make homeownership easier and more affordable.
New York, NY

Compliance Document Custodian at Better.com

| Greater NYC Area
Sorry, this job was removed at 12:50 p.m. (EST) on Tuesday, December 8, 2020
Find out who's hiring in NYC.
See all Data + Analytics jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable. 

  • Right now we’re funding over $3 billion in home loans per month
  • We’ve funded over $14 billion in loans and $3.5 billion in insurance 
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020
  • Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
  • We were listed to Forbes’ FinTech 50 2020
  • And #15 on the 2020 CNBC Disruptor 50 
  • We’ve secured over $254 million from our investors to date 

Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.

A Better opportunity:

Better is seeking a Document Custodian with mortgage industry experience and existing data and database knowledge to join our quickly growing Legal and Compliance team. As our company continues to build out and expand our services, our team is looking to hire a Document Custodian to address a burgeoning list of documentation and data reporting requirements. It is imperative that our information is organized and easily reportable to senior management, business partners and industry regulators. 

Reporting to the Corporate Support Pillar Head, this role will collaborate closely with teams across the business, including mortgage operations, product, and other stakeholders. The ideal candidate takes a hands on approach to his/her work and operates well in white space with a lot of ambiguity. This person should be detail oriented, methodical in his/her approach to data, but also creative in thinking of new ways to progress a business where we’re doing what has never been done before!

Responsibilities will include: 

  • Preparing Loan Packages, reports and data logs as requested by internal customers, stakeholders and regulators on tight deadlines
  • Responding to and managing all loan document due diligence requests, audits, examinations and investigations
  • Organizing and maintaining Loan Packages across all product types (FNMA, FHA, Bridge, etc.) and ensuring that documents are prepared and executed in accordance with regulations
  • Maintaining Better internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
  • Investigating and troubleshooting discrepancies in internal processes and escalating to stakeholders as appropriate
  • Building and maintaining data queries as part of document record maintenance
  • Assisting with special projects from all Compliance pillars as needed 

Bonus points for:

  • Proficiency with SQL, Looker, or other database coding and languages
  • Previous experience with loan origination software (LOS) (eg. Ellie Mae, Encompass, etc.)
  • Familiarity with quality control or audit procedures
  • Previous experience preparing documents for regulatory exams and investigations

About You:

  • Deep understanding of mortgage origination, closing and funding processes 
  • Expertise in Loan Package Documentation (Mortgage Processing Background Preferred)
  • Technically savvy, advanced experience with data queries
  • Collaborative attitude and strong communication skills to partner effectively with teammates, executive leadership, and external stakeholders. 
  • Ability to work with a sense of urgency, but prioritize organization in order to successfully juggle competing priorities and drive projects across the finish line. You have excellent communication and relationship-building skills.
  • You are highly adaptable, and able to thrive in ambiguous or uncertain environments

The Better mission is rooted in values that drive us.

  • We do what’s in the best interest of the consumer, not ourselves
  • We have growth mindsets, not fixed ones
  • We believe that success lies in execution, not credentials
  • We act like owners, not just employees
  • We work to find answers on our own, not wait for them to be given to us 
  • We optimize for mission, not ego

Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.

Better is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, age, or any other basis protected by law. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.

Depending on your location, the California Consumer Privacy Act or other laws may regulate the way we manage the data of job applicants. For further information on how we collect data of job applicants, please click here. By submitting your application, you are agreeing to our use and processing of your data as required.

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

Across the street from the tallest building in the western hemisphere.
Previous
Next

What are Better.com Perks + Benefits

Better.com Benefits Overview

Life/work, not work/life- All work and no play is a recipe for a breakdown. So we give our team members unlimited time off.

Community Feels- Happy hours, birthday parties, book clubs, and more. We believe in building a community, not just a company.

Tools of the Trade- From cozy couches to new computers, Better provides whatever you need to help us succeed.

Full Health Bars- We take care of our own. Better offers fully funded health, dental, and vision benefits, as well as a 401k plan and up to 20 weeks paid parental leave.

Food For Days- Hungry employees aren’t happy employees. That’s why Better team members get free lunch, dinner, and snacks. Every. Single. Day.

Competitive Compensation- Cash and equity. If you care about that sort of thing. Which we do.

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Relocation Assistance
Professional Development Benefits
Job Training & Conferences

An Insider's view of Better.com

How would you describe the company’s work-life balance?

It's not a secret that at a successful start-up, you have to work hard. That's why we have a very liberal work-from-home and unlimited PTO policy at Better. We know that people perform their best when they're happy and healthy, and emphasize that your individual needs being met are what helps meet the needs of our customers.

David

Sales

What does your typical day look like?

First, I glance at emails and my calendar. Then, I put in my free Seamless order (lunch and dinner is covered). I then use the first few hours of my day for deep thinking and problem solving where I sit with my notebook to brainstorm and sketch out ideas and initiatives. After lunch is when I have all of my meetings with teams in the US and India.

Jillian

Collateral

How has your career grown since starting at the company?

I started as an Office Manager from Undergrad. A year later, I became a Customer Experience Associate for our Mortgage Operations team, and 3 months after that, I managed a team of 10 associates. Two years later, I found myself as a Customer Experience Strategist. I've had the opportunity to grow tremendously within and outside of my roles.

Kristin

Customer Experience Strategist

Jobs at Better.com
97

All Jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Tap to close

Senior Manager, Customer Advocacy Strategy and Operations

Better.com
Greater NYC Area
18 hours ago
+23
Leverage data to identify “moments of truth” for customers that drive their view of the overall experience. Develop initiatives in collaboration with product, marketing, sales, and operations teams to drive a superior customer experience that leads to advocacy (i.e. referrals). Understand drivers of churn once the customer has locked in a rate and drive initiatives that reduce addressable churn. Audit existing processes to ensure they are working properly as our business evolves.

Associate, Sales and Operations Insights

Better.com
Greater NYC Area
1 day ago
+23
Better is looking for an analytically minded enthusiast to work alongside our Sales & Operations teams. The Insights and Strategy Associate is passionate about defining and creating performance initiatives and processes to optimize the efficiency of the Sales & Operations teams. This role will create dashboards with actionable metrics that feed the field strategy while providing critical insights to the organization

Director, People Data & Analytics

Better.com
Greater NYC Area
1 day ago
+23
As Director of People Data & Analytics, you will build our People Analytics function from the ground up. We are looking for a leader who will collaborate with stakeholders across the organization to create and deploy effective strategies in support of the People Analytics discipline across HR and Recruiting.

Corporate Communications Coordinator

Better.com
Greater NYC Area
1 day ago
+23
As our brand continues to grow, we are seeking a Corporate Communications Coordinator to play an important role in Better.com’s external communications efforts. The Corporate Communications Coordinator will be joining a team that supports the public reputation of one of the fastest-growing FinTechs nationwide. The candidate will grow their corporate communications skill set while supporting the corporate communications team’s efforts. They will create and maintain media lists, build an internal database of spokespersons, pitch and coordinate interviews and develop collateral under the guidance of team leadership. We are looking for a smart, passionate, strategic thinker who is a fantastic communicator that will help to support our team goals and objectives. 

Director, Strategy and Operations

Better.com
Greater NYC Area
1 day ago
+23
Customers interested in our real estate offering have grown 10X since January 2019. The growth of the real estate company is a key part of 2021 strategy for Better. The Director, Strategy & Operations will play a critical role in managing BRE's scaling process by contributing to and taking ownership of a variety of initiatives. As an early member of this business, this hire will be deeply involved in shaping the strategy and operations for our real estate offering. This individual will act as a thought partner to the GM of Better Real Estate on strategic planning and execution across a variety of matters. This hire can expect to actively contribute in the following ways:

Manager, Strategy and Operations

Better.com
Greater NYC Area
1 day ago
+23
The Real Estate Business Operations Manager will focus specifically on scaling the Real Estate Company at Better. The growth of the real estate company is a key part of 2021 strategy for Better. Customers interested in the Real Estate offering have grown 10X since Jan 2019. As an early member of this business, you will play a vital role in shaping the strategy and operations for our real estate offering. You will wear many hats and work collaboratively with stakeholders across the org to influence and execute sales, operations, marketing and product strategy for our real estate venture.

Texas Escrow Officer

Better.com
Greater NYC Area
1 day ago
+23
We are seeking an Escrow Officer, or an Escrow Assistant eager to take the next step in their career by moving into an Escrow Officer role, by joining Better’s fastest growing eAgency, Better Settlement Services. The Escrow Officer will be instrumental in the growth of Better’s rapidly expanding in-house title insurance agency. The Escrow Officer will be responsible for fostering an industry leading customer-first experience through their interactions with customers, third-party partners, and internal teams by coordinating the title and closing process for Better Settlement Services’ clients. 

East Coast Regional Processing Manager (Remote)

Better.com
Greater NYC Area
1 day ago
+23
Better is looking for a Regional Processing Manager to join our East Coast team. This person will be responsible for leading all aspects of the East Coast Processing organization in Charlotte and/or New York, reporting up into the Director of Processing. The ideal candidate will be a strong leader, capable of making sound decisions while maintaining harmony in a fast-paced environment.

Director of IT Infrastructure

Better.com
Greater NYC Area
2 days ago
+23
Better is looking for a Director of IT Infrastructure to support our rapid growth and infrastructure operations. This person will report to the Global Head of IT, and partner with the infrastructure Architect. This role will provide hands-on leadership and guidance for the IT Infrastructure team and is responsible for defining IT Infrastructure strategy, direction, standards and management, including disaster recovery, security practices and compliance, systems, servers, and storage. You will be responsible for maintaining reliable 24x7 operations. The ideal candidate is a technical leader with a background in IT Engineering, who can oversee day-to-day operations and manage the infrastructure team. 

Product Design Lead

Better.com
Remote
2 days ago
+23
As a Lead Designer at Better, you will be a highly strategic, self-sufficient problem solver. You bring impeccable design taste, a meticulous attention-to-detail, and a passion for representing the user. You will help navigate the complexities of daily UX and service design problems, while helping push the boundary of what design means at Better. We’re looking for Lead Designers who are excited by building something from scratch. As a Lead, that’s what you’ll do -- lead, define, and deliver work with tangible business value and real user impact. That means that you partner with Product Managers, Researchers, Engineers and other Designers to shape the overall vision and uphold the standards of the solution.

Senior Product Manager, Real Estate

Better.com
Greater NYC Area
2 days ago
+23
As a Senior Product Manager, you will be able to communicate and collaborate cross-functionally about operational processes and business strategy through crisp, well-formulated technical and design requirements. This role presents a unique opportunity to shape the long lasting relationships between Better and our Real Estate partners, transform them into Better advocates.

Senior Analytics Engineer

Better.com
Greater NYC Area
2 days ago
+23
As a Senior Analytics Engineer, you will be contributing to core data pipelines and analysis tools at Better. You will empower 100+ data scientists and business analysts across the company to use data more effectively. You will also be responsible for helping grow the analysis platform team.

Processing Expert Manager

Better.com
Greater NYC Area
2 days ago
+23
Manage team objectives and KPIs throughout production cycles. Provide and coach through qualitative and quantitative feedback for direct reports. Monitor and develop processing daily cadence as the product continues to improve. Serve as first line of defense to diffuse customer escalations to management.  Support processing team on thorough secondary analysis of applicant's income and expense data, self-employment documentation, credit reports, and property valuations in order to affirm borrower qualifies for loan. Verify and analyze all necessary financial information and documentation; ensure that loan files contain all necessary credit and legal documents to satisfy underwriting conditions. Calculate qualifying ratios, determine creditworthiness.

Mortgage Processing Manager

Better.com
Greater NYC Area
2 days ago
+23
Manage team objectives and KPIs throughout production cycles. Provide and coach through qualitative and quantitative feedback for direct reports. Monitor and develop processing daily cadence as the product continues to improve. Serve as first line of defense to diffuse customer escalations to management.  Support processing team on  thorough secondary analysis of applicant's income and expense data, self-employment documentation, credit reports, and property valuations in order to affirm borrower qualifies for loan. Verify and analyze all necessary financial information and documentation; ensure that loan files contain all necessary credit and legal documents to satisfy underwriting conditions. Calculate qualifying ratios, determine creditworthiness.

Mortgage Operations Manager

Better.com
Greater NYC Area
2 days ago
+23
Better is looking for a leader to join our operations team in New York. The operations teams at Better are a multifaceted function - both consumer-facing and operationally-driven.  Our operations associates serve as a point of contact to our borrowers, ensuring a best-in-class customer experience. They also are responsible for effectively managing customer operations and loan logistics to ensure that mortgage processing is moving forward. As a supervisor on our operations team, you will operate in a hybrid role. You will be responsible for managing an individual pipeline of customers as well a team of junior operations associates. Our ideal candidate is a highly organized communicator capable of making sound decisions while maintaining composure in a fast-paced environment.

Group Product Manager, Mortgage Engine

Better.com
Greater NYC Area
2 days ago
+23
In this position, you will have the unique opportunity to build a world where customers receive the best price for their mortgage, and move through the mortgage process in days vs. weeks. Be part of the team that is at the forefront of building the core operating muscle and brain of the business that powers the entire lifecycle from pre application affordability to decisioning to originating to executing in secondary markets.

Customer Operations Team Lead

Better.com
Greater NYC Area
2 days ago
+23
As a Team Lead on our Processing team, you will operate in a hybrid role. You will be responsible for managing an individual pipeline of customers/loans as well as for managing, coaching and developing a team of junior processors. This is a great opportunity for someone who is looking to advance their career in leadership. Our ideal candidate is a highly-organized customer experience enthusiast with strong communication and problem solving skills; someone who is passionate about helping and leading others; who can think on their feet, adapt and maintain composure in a fast-paced environment. 

East Coast Closing Manager (Remote)

Better.com
Remote
2 days ago
+23
Better is looking for a Closing Manager to join the team. This person will work closely with our Head of Closing to help manage production flow and pipeline management of our closing experts. We are looking for an organized leader who is comfortable working in the weeds while operating from a bird’s eye view. Someone who is driven by maintaining and improving successful workflows and hitting consistent metrics. 

West Coast Closing Manager (Remote)

Better.com
Remote
3 days ago
+23
Better is looking for a Remote Closing Manager to join the team. This person will work closely with our Head of Closing to help manage production flow and pipeline management of our closing experts. We are looking for an organized leader who is comfortable working in the weeds while operating from a bird’s eye view. Someone who is driven by maintaining and improving successful workflows and hitting consistent metrics. 

Technical Sourcer

Better.com
Greater NYC Area
3 days ago
+23
Our Talent Acquisition team is looking for a Tech Sourcer to join our growing talent practice, focusing on building out our Engineering function. We’re in hyper-growth mode so we need someone with the drive and passion to execute day-in and day-out, eager to partner and collaborate with various stakeholders on finding the right talent for their respective teams. This person will be responsible for Better's first touch point with engineering candidates, setting expectations and providing a great introduction to the company.

Business Development Associate

Better.com
Greater NYC Area
3 days ago
Our Lead acquisition team is searching for a Business Development Associate, who will work cross-functionally with our Sales, Marketing and Product teams to deliver against Acquisition and business KPIs. Better.com’s Acquisition team plays a critical function in our drive to grow market share by identifying new sources of liquidity, the relevant affiliate channels to acquire them, and managing our spend across those channels with hawkish attention to performance. Reporting to the Director of Lead Acquisition Growth, this hire will have a direct influence on our growth strategy, our bottom line, and our ability to continue evolving our customer experience. 

Growth Associate

Better.com
Greater NYC Area
3 days ago
Our Lead acquisition team is searching for a Growth Associate, who will work cross-functionally with our Sales, Marketing and Product teams to deliver against Acquisition and business KPIs. Better.com’s Acquisition team plays a critical function in our drive to grow market share by identifying new sources of liquidity, the relevant affiliate channels to acquire them, and managing our spend across those channels with hawkish attention to performance. Reporting to the Director of Lead Acquisition Growth, this hire will have a direct influence on our growth strategy, our bottom line, and our ability to continue evolving our customer experience. 

Recruiting Operations Program Lead

Better.com
Greater NYC Area
4 days ago
We are looking for a Recruiting Operations Program Lead to help our talent acquisition team reach its peak as Better continues growing. In this role, you will engage directly with internal and external partners to optimize our hiring process and elevate our candidate experience. You will help drive and shape our programmatic recruiting efforts while maintaining a high bar for the level of service provided to our internal and external clients. Success in this role requires a high degree of ownership, strong relationship management skills, creative thinking and problem solving skills all in a fast-paced environment.

Campus & Recruiting Programs Program Manager

Better.com
Greater NYC Area
4 days ago
Engage prospects and identify clients to contact via phone, e-mail, and other creative channels. Collaborate with the business development team and educate them on details of opportunities. Manage expectations and overcome objections. Achieve or exceed monthly sales goals. Demonstrate the value of Gympass by educating companies on the importance of our company's mission. Become the “go to” person regarding new and existing target industries across multiple sectors and geographies. Continually seek and take advantage of opportunities to network with clients at industry events. Roll-up your sleeves and help when needed.

Sr. Technical Product Manager, Security

Better.com
Greater NYC Area
4 days ago
We are looking for a Senior Technical Product Manager for the Engineering Security team. You will work closely with outstanding engineers, pen-testers, and others throughout the company. Your role will be the glue that holds that cross-functional effort together from start to finish. Straddling the line between high-level approach and hands-on execution, you are well versed in product and business strategy; capable of presenting deftly about technical topics; and passionate about the impact a dedicated team can have on security and keeping customer data safe.

Manager, Equity Administration

Better.com
Greater NYC Area
4 days ago
The Total Rewards team at Better is responsible for all tools, processes, and operations related to the company’s compensation, benefits, and wellness offerings to our employees. Our role is to design, implement and assess programs and processes that help attract, motivate, and retain the highest caliber employees to support Better’s business goals and overarching mission. We are a group that encourages teamwork, communication, creativity, and a heightened, real-time sense of what our employees both need and value in Total Reward programs.

Senior Manager, People Strategy Business Partner (Sales)

Better.com
Greater NYC Area
4 days ago
We are looking for a Senior Manager People Strategy (HRBP) to support our rapidly evolving Sales, Real Estate, and Sales Support organization. It is important to us that our Business Partners understand and are aligned to our business strategy as s/he will be encouraged to craft frameworks to drive growth and prioritize the employee experience specific to our team. This individual will advise on all matters relating to talent, including organization and leader effectiveness, performance, organizational design, workforce planning, learning needs/opportunities, and conflict resolution.

Engineering Manager

Better.com
Greater NYC Area
6 days ago
Help us hack a thirteen trillion dollar industry by building a product that will allow more people than the status quo to own a home and build wealth rather than rent for life. Better is looking for an Engineering Manager to join the tech team. Our engineering team is small, and you will be a big part of defining the technical direction and culture. We encourage proposals for projects off the beaten path, experimentation with different frameworks and libraries, and doing as you see fit to solve problems. We also offer above-market compensation and equity, as well as full benefits.

Associate, Operations Strategy

Better.com
Greater NYC Area
6 days ago
We’re building a world-class mortgage operations team - one that combines highly effective processes and systems with a customer experience that people will rave about. The right person for this role can leverage data to identify operational improvements through flow optimization, change management, and automation. Moreover , the right candidate has a strong sense of ownership to move the organization forward while working with cross functional groups, obsessing about throughput and cycle times, and who is itching to be the driving force behind a team that others will one day talk about.

Leadership Development Coach

Better.com
Greater NYC Area
1 week ago
We are building a team of Leadership Development Coaches to support our rapidly growing organization. The ideal candidate will have a blend of experience and education in facilitation learning programs and coaching leaders - either in house or as a consultant. Our coaches will deliver training on manager basics (systems, processes, policies), facilitate interactive core leadership programs (foundations, advanced), and individual or group coaching to people managers and leaders. We are a hyper-growth, continuously evolving organization - meaning flexibility and helping leaders lead through change is essential to success. 

Insurance Agent (Licensed)

Better.com
Greater NYC Area
1 week ago
Better is looking for a licensed Personal Lines Insurance Agent (we call them Insurance Experts) to join our internal insurance agency, Better Cover. You are going to be instrumental in the development of a profitable, national, multi-line insurance entity that we’re building to help get borrowers home.   The ideal candidate is an experienced personal lines insurance professional and highly organized communicator who consistently makes sound decisions, all while maintaining composure in a fast-paced environment. You will be interacting directly with customers and policyholders via phone, email, and text to ensure they have the best possible experience with Better Cover. We are looking for individuals who build rapport quickly and bring positive “can-do” energy to their work and team. 

Total Rewards Associate

Better.com
Greater NYC Area
1 week ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Custodial Management Specialist

Better.com
Remote
1 week ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

IT Lifecycle Management Team Lead

Better.com
Remote
1 week ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Post Closing Senior Manager

Better.com
Remote
1 week ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Post Closing Support Manager

Better.com
Remote
1 week ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Pre-Purchase Manager

Better.com
Remote
1 week ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Pre-Purchase Team Lead

Better.com
Remote
1 week ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Sr. Technical Product Manager, Real Estate Platform

Better.com
Greater NYC Area
1 week ago
You will work closely with amazingly talented engineers, designers, data scientists and others throughout the company. Your role will be the glue that holds this cross-functional effort together from start to finish. You should be well versed in product and business strategy; capable of communicating deftly about technical topics; and passionate about building out platforms to benefit both internal and external customers.

Remote Backend Software Engineer (Mortgage Engine)

Better.com
Remote
1 week ago
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.

Product Manager, Developer Tooling

Better.com
Greater NYC Area
1 week ago
Better.com is looking for a Product Manager with deep technical expertise for the Core Technology Team. You will work closely with amazingly talented engineers, designers, data scientists and others throughout the company. Your role will be the glue that holds that cross-functional effort together from start to finish. Straddling the line between high-level approach and hands-on execution, you are well versed in product and business strategy; capable of communicating deftly about technical topics; and passionate about the impact the Core Tech team can have on developer experience, engineering teams, and business customers.

Director, People Strategy Business Partner

Better.com
Greater NYC Area
1 week ago
We are looking for a Director of People Strategy (HRBP) to support our constantly evolving Sales and Operations organization. It is important to us that our Business Partners understand and are aligned to our business strategy as s/he will be encouraged to craft frameworks to drive growth and prioritize the employee experience specific to our team.

Employee Experience Manager

Better.com
Greater NYC Area
1 week ago
Better.com is growing and we’re looking for an Employee Experience Manager to join our People team. If you’re looking to make an impact alongside a collaborative team that’s transforming the homeownership industry, check us out.  Our Employee Experience Managers work to build, iterate and execute on our people management processes, aligned with curating an environment where our people have the tools and resources they need to add value.

Senior Product Designer

Better.com
Remote
1 week ago
As a Senior Designer at Better, your task is to blend design and strategy to solve complex user problems. You must be highly strategic and detail-oriented, with a deep understanding of visual design, UX, and service design. We’re looking for T-shape designers – experts in one area, yet comfortable with a broad range of challenges. This can encompass everything from tough interaction patterns to intricate service design solutions. Across them all, you can balance quick delivery timelines and the voices of many different stakeholders. Product Managers, Engineers, Data Scientists, and UX Researchers will see you as a partner, not just an executor.

Customer Experience Associate (Entry)

Better.com
Greater NYC Area
1 week ago
Getting on the phone and interacting with interested prospective customers. Working with our sales teams to build a pipeline of customers. Educating customers on what it takes to buy a home and partnering with them to make it happen. Taking a consultative approach in helping customers overcome issues and achieve their goals. Providing the best customer experience possible, which in turn will help you convert potential customers to Better customers.

IT Manager, Internal Controls

Better.com
Greater NYC Area
1 week ago
As an IT Manager, Internal Controls within the Accounting team and reporting to the Controller, Internal Controls, you will be the go-to person for continuing to create and fortify our various internal policies, procedures and control environment, specifically related to the evolving IT environment. This role will help support SOC1 and Sarbanes Oxley (SOX) compliance initiatives and will also help implement and integrate tools that will be utilized by the Finance and Accounting teams and other departments/verticals. 

Manager, People Strategy Business Partner

Better.com
Greater NYC Area
1 week ago
We are looking for an enthusiastic, driven and inventive People Strategy Manager to support our constantly evolving organization. In conjunction with business clients, cross functional leaders and specialty HR. This individual will partner with the People Strategy Business Partners on all matters relating to talent, including organization and leader efficiency, organizational design, workforce and org planning, headcount management, learning needs/opportunities and conflict resolution.

SOC Analyst

Better.com
Greater NYC Area
1 week ago
Better is looking to hire a SOC Analyst to join our security team. You will be responsible for maintaining and enhancing our current security infrastructure.

Partnerships Operations and Strategy, Senior Manager

Better.com
Greater NYC Area
1 week ago
The Partnerships Production, Senior Manager will design and deliver initiatives across different existing partnerships. You will play a vital role in shaping the strategy and operations of existing partnerships - ensuring ongoing success and delivering value to our customers, our partner stakeholders, and our business. You will wear many hats and work collaboratively with stakeholders across the org to influence and execute sales, operations, marketing, and product strategy for our current strategic partnerships.

Sr. SCCM Engineer

Better.com
Greater NYC Area
1 week ago
SCCM Engineer with a background in managing windows environments. The ideal candidate for this role has experience in developing Patch Management, Gold Images, Intune, and Autopilot with deployment strategies, and with securing Windows 10 workstations and 2012, 2016, and 2019 server OS. 5-7 years of experience specializing in managing large scale workstation and server environments, managing workstations on and off of our corporate network utilizing SCCM CMG and SCCM co-management through Intune, managing baseline configurations, documenting Information Technology environments, analyzing multiple hardware and software configurations, managing and maintain a configuration management database.

Communications Manager

Better.com
Greater NYC Area
1 week ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Customer Experience Associate (Experienced)

Better.com
Greater NYC Area
1 week ago
As a Loan Consultant Associate (LCA), your focus will be in both sales and customer experience. You are the first point of contact with the customers once they fill out an application. You will serve as a liaison between Better and our customers to determine their needs, qualifications, and recommend the right loan products to help meet their goal. The homeownership journey is not easy, so we expect our LCAs to be empathetic and compassionate to help guide our customers through the process. You will be engaging with potential customers (warm leads) that have an intent to explore with us via phone calls, emails and text messaging. Finally, in this role, you will be able to expand your knowledge not only in the mortgage industry, but also in various sales strategies. Success is when our customers walk away with the best rate, and a wonderful customer experience.

Senior Manager of Collateral Policy

Better.com
Greater NYC Area
1 week ago
Be the visionary for collateral policy and processes. Determine the overarching philosophy that will inform all collateral decisions. Be the decision agency on collateral underwrites. Establish a collateral helpdesk by selecting, onboarding and managing a team of collateral underwriters. Track and report on the type and frequency of helpdesk requests. Develop learning tools to empower loan officers to resolve collateral concerns on their own. Use collateral escalations to inform the overall collateral policy. Develop creative and innovative ways to improve team performance. Manage and monitor performance metrics. Establish and communicate new collateral policies that relate to the broader collateral philosophy.

IT Executive Support Technician

Better.com
Greater NYC Area
1 week ago
Better is looking for a self-driven individual to help us provide White Glove Tech Support to all of the executives. This person will work strategically with our Executive IT Support Engineer to make sure we resolve requests/issues efficiently, provide support with any tech needs, and serve as a go-to, reliable individual. The ideal candidate is a customer-service driven, technical person who can manage day-to-day operations and provide tech support to executives across the organization. This person should be comfortable multi-tasking, able to maintain high attention to detail, and be resourceful as needed.

Director of Underwriting - East Coast

Better.com
Remote
1 week ago
Better.com is growing and we’re looking for a Director of Underwriting to join our Mortgage team. If you’re looking to make an impact alongside a collaborative team that’s transforming the homeownership industry, check us out. We are looking for an organized leader who is comfortable leading by example, while operating from a bird’s eye view. Beyond producing high-quality loans and managing priorities, our goal is to build a product that will ultimately reduce the cost of homeownership in America. To do this, we need you to wear many hats, ranging from a visionary redesigning the needlessly complex mortgage process; a data analyst uncovering how to make the most impact; to a problem solver working with highly skilled engineers and industry experts to resolve technical and operational challenges.

Product Design Director, Internal Efficiency

Better.com
Remote
1 week ago
As a Design Director here at Better, you will be in charge of growing and leading a product design team. You will be responsible for guiding your team through difficult situations and ensuring their output is top-notch. You will influence your surface area's design practice, influence the product strategy for our internal tools and admin team, and influence the product execution and quality. As a Design Director, you will provide design mentorship and be a champion for both craft and career development. You will oversee and build a team of very strong IC designers and managers. You will create an environment for growth and efficiency by providing organization cover for your team to help the designers execute their best work. As a Design Director, you see no boundaries between form and function, and you view a product by the way it works vs. the way it looks. You have an impeccable eye for design and detail, and you are comfortable in an ambiguous and fast-paced environment. Design Directors here need to see and plan ten steps ahead. You are essentially a strategist who brings work to life through design. You let the work do all the talking, and you can still be hands-on and work directly with your design team.

VOIP Engineer

Better.com
Greater NYC Area
1 week ago
Better is looking for a VoIP Engineer to support our rapid growth. This person will report to and work strategically with the IT SaaS Manager and Global Head of IT. They will help Better to build and support a best in class call center, and take ownership of all VoIP projects. The ideal candidate is a technical person who can balance day-to-day operations and larger project work. 

Cloud Infrastructure Engineer

Better.com
Greater NYC Area
1 week ago
Better is looking for a Cloud Infrastructure Engineer who’s ready to help us improve our customer experience by building functional systems that bring our business to new heights. You’ll need to have strong experience in AWS, because you’ll be creating terraform templates to build AWS services to support custom applications which means you’ll need have PowerShell, python, and bash experience. As a Cloud Infrastructure Engineer, you’ll also be working in conjunction with like-minded departments such as software engineering to deploy these new products and manage our infrastructure, associated processes, and systems. It’ll help for you to be detail-oriented and a skilled problem solver because you’ll also be helping us to streamline our processes—and automating them where applicable.

Software Engineer (Operations)

Better.com
Greater NYC Area
1 week ago
As a Software Engineer on the Infrastructure and Developer Tools team you will work on the bedrock that all other systems sit on top of. From databases and Kubernetes clusters to CI systems and deployment tools, you will own the mechanisms that power an engineering team deploying code 50-100 times per day. This team operates with a product driven mindset with its own Product Manager and the broader engineering team as its customers. Some examples of current projects:

Senior Software Engineer (Homeowner Experience)

Better.com
Greater NYC Area
2 weeks ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Fullstack Software Engineer (Real Estate)

Better.com
Greater NYC Area
2 weeks ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Senior Front End Engineer (Real Estate)

Better.com
Greater NYC Area
2 weeks ago
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.

Backend Software Engineer (Real Estate)

Better.com
Greater NYC Area
2 weeks ago
Demonstrated ability to mentor and develop other team members including junior software engineers. Experience defining system architecture(s) and exploring technical feasibility tradeoffs and capabilities. Startup mindset, ownership, and a proper balance of quality and sense of urgency!

Privacy Paralegal

Better.com
Greater NYC Area
2 weeks ago
In this position, you will provide the highest quality support to our Data Privacy team as you field requests from clients regarding their data, including requests to delete data, receive copies of their data, and receive information regarding the kinds of data collected during the loan origination process. The successful candidate will be responsible for ensuring that we meet the requirements under federal and state regulations such as the Californian Consumer Protection Act (CCPA) and will work directly with the Client Success team to manage the investigation and resolution of consumer inquiries. Your attention to detail, organization, and strong written and oral communication skills will make you an integral part of our team.

Mortgage Operations Team Lead

Better.com
Greater NYC Area
2 weeks ago
Better is looking for a Closing Team Lead to join us here in our NYC office. This is a great opportunity for someone who wants to grow as a leader and has ambitions to lead a closing team. This person will be a leader on the team who will help support and mentor new employees, while handling their own production flow and pipeline of loans.

Director, Brand Experience

Better.com
Greater NYC Area
2 weeks ago
The Director will be the steward of creative work and the culture of our team. This individual will represent the needs and values of the team to all partners and vendors, whether internal or external. The ideal Director candidate will be collaborative in approach, empathetic in nature, and steadfast in intention. This role will largely be responsible for helping translate Brand needs into business values and drivers, and helping educate senior management on how to evaluate these costs/benefits. 

Backend Software Engineer (Mortgage Engine)

Better.com
Greater NYC Area
2 weeks ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Engineering Manager (Infrastructure & Dev Tools)

Better.com
Greater NYC Area
2 weeks ago
Help us improve a thirteen trillion dollar industry by building a product that will allow more people than the status quo to own a home and build wealth rather than rent for life. Better is looking for an Engineering Manager to join our DevOps team. The DevOps team is small, and you will be a big part of defining the technical direction and culture. We encourage proposals for projects off the beaten path, experimentation with different tools, and doing as you see fit to fix problems. We also offer above-market compensation and equity, as well as full benefits.

Senior Front End Engineer (Mortgage Engine)

Better.com
Greater NYC Area
2 weeks ago
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.  Right now we’re funding over $3 billion in home loans per month We’ve funded over $14 billion in loans and $3.5 billion in insurance  We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 We ranked

Creative Director, Marketing

Better.com
Greater NYC Area
2 weeks ago
We're looking for a design leader with experience across advertising, design, and multimedia. Someone to manage, run, and direct a team of copywriters, designers, and art directors. From initial project planning to final build, you will partner with leaders from Design, Product, Marketing, and Brand to shape the creative vision and ensure it's executed correctly. When not managing day-to-day projects, you will play a key role in hiring and mentoring individual designers, as well as shaping the future of design at Better.

Closing Expert Team Lead

Better.com
Greater NYC Area
2 weeks ago
Help coach and lead closing associates with a focus on driving production, pipeline management, operational improvement and general support. Drive new initiatives to help improve our customer experience. Maintain a pipeline of loans with our advanced full stack mortgage platform; collect and review all components of mortgage loans for accuracy. Act as the primary point of contact to our customers through the final required steps to secure funding; provide clarity on the terms of the loan and set expectations for closing with borrowers and relevant third-parties involved. Effectively handle loan closing timelines; prepare and review financial information and documentation; facilitate the completion of required closing documents. Partner with internal teams and third parties to ensure a smooth and efficient loan process.

Director, Product, Mortgage Engine

Better.com
Greater NYC Area
2 weeks ago
Help us reinvent a thirteen trillion dollar industry by building a product that will allow more people to own a home and to build wealth rather than remain renters for life.   Build a world where customers receive an affordable mortgage and can move through the process in days vs. weeks. Be part of the team that is building the core operating muscle and brain that powers the entire lifecycle from pre application affordability to decisioning to originating to executing in secondary markets. This PM will be at the forefront of re-thinking and reinventing this journey.

Regional Government Relations Associate

Better.com
Remote
2 weeks ago
As a Government Relations Associate, you will play a meaningful role in our tactical strategy for developing our external facing presence and advocacy priorities by covering a specific region of the country! You will be one of the frontline managers of our advocacy priorities, including maintaining relationships with legislators in our footprint states, issue coalitions, third-party partners and industry peers. You will also collaborate with our Public Affairs team and other company partners to support high profile strategies and events.

Senior Data Scientist

Better.com
Greater NYC Area
2 weeks ago
Work closely with our product team to understand funnel drop off and come up with product ideas. Work closely with the marketing team to optimize our acquisition funnel. Present conclusions to the executive team that can impact the strategic direction of the company. Build a lead scoring model to help our customer support team prioritize. Model the time-lag of conversions using fun math like Gamma distributions. Design an experiment to understand the causal impact of an outbound phone call on conversion rates. Build web scrapers to track price data for other mortgage lenders. Migrate our data warehouse to Redshift. Work on our underwriting engine, which turns out to be NP-complete and can be posed as a mixed integer programming problem. Transcribe all our phone calls using speech-to-text and figure out ways to optimize customer support.

Product Design Manager

Better.com
Greater NYC Area
2 weeks ago
Lead the design and implementation process across multiple product areas, as well as manage projects. Ensure the team sets a high quality bar for the work they ship with minimal effects on velocity. Recruit, hire, onboard, and mentor a team of designers and help build a strong design culture that ensures the team works and grows openly and collaboratively. Build and hold a high standard for designers at Better. Ensure designers are shipping high quality work efficiently and effectively — no matter what. Build relationships with cross functional partners and help accelerate efficiency by regularly iterating on and improving processes and workflows. Effectively speak to process, design goals, and team vision with cross functional partners, executives, and stakeholders. Partner with Product to help create roadmaps, define OKRs, and understand key metrics to measure product success .

Secondary Markets, Sales & Trading

Better.com
Greater NYC Area
2 weeks ago
Better.com is looking for a Secondary Market Analyst to join the Capital Markets team.  In this role, you will develop the company's execution strategy for whole loans, mortgage servicing rights, and securitized pools, and oversee a pipeline of over $3 billion of loans and hedges.

Senior Data Engineer

Better.com
Greater NYC Area
2 weeks ago
Help us hack a thirteen trillion dollar industry by building a product that will allow more people to own a home and build wealth rather than rent for life. Our tech team is small, and you will be a big part of defining the technical direction and culture. We encourage proposals for projects off the beaten path, experimentation with different frameworks and libraries, and doing as you see fit to solve problems. We also offer above-market compensation and equity, as well as full benefits. 

Group Product Manager, Internal Efficiency

Better.com
Greater NYC Area
2 weeks ago
As a Sr. Manager on the Internal Efficiency Product team, you will play a pivotal role in driving that innovation. You will work closely with amazingly talented engineers, designers, data scientists and executive leaders throughout the company to build products that will allow Better to scale rapidly.  We are building world class tools that allow our sales and operations teams to communicate with customers like no other mortgage team in the world can. This position is pivotal to creating a process in which our customers feel valued and in the know.

Design Operations Manager, Borrower Experience

Better.com
Greater NYC Area
2 weeks ago
The Borrower Experience team is responsible for the end to end customer experience. The Borrower Experience mission is to build a product and service that empowers people to achieve their financial and personal goals through homeownership. As the Design Operations partner embedded on this team, you will be tasked with maintaining close collaboration between Design, Product, and Engineering to manage projects from conception to completion. You will be tasked with improving overall team communication, culture, collaboration, and removing roadblocks.

Director of User Research

Better.com
Greater NYC Area
2 weeks ago
The Director of Research here at Better will be responsible for improving the quality and effectiveness of all user research capabilities within the organization. You will work collaboratively with the product organization to identify opportunities, set product strategy using user insights, and enable our team to innovate through a deep understanding of customer and partner needs. You will work closely with other leaders in the organization to promote a customer-centric mindset and help the business to make informed decisions, as well as to create best-in-class products that meet our design and usability standards.

Software Engineer in Test

Better.com
Greater NYC Area
2 weeks ago
Better is looking for a Software Engineer in Test to work within a product team. The ideal candidate takes pride in their work, is a quality evangelist, and thrives in a collaborative environment. This is primarily an automated testing role, and a chance to learn and improve your test automation skills using cutting edge techniques. The test team is currently small, but has big plans, which you can directly contribute to.

Design Sourcer

Better.com
Greater NYC Area
2 weeks ago
Our Talent Acquisition team is looking for a Creative Sourcer to join our growing talent practice, focusing on building out our Creative function for both Brand and Product Design. We’re in hyper-growth mode so we need someone with the drive and passion to execute day-in and day-out, eager to partner and collaborate with various stakeholders on finding most diverse and creative talent for their respective teams This person will be responsible for the end-to-end experience of both our hiring managers and candidates, setting expectations and exceeding them.

Technical Recruiter - Engineering

Better.com
Greater NYC Area
2 weeks ago
Our Talent Acquisition team is looking for a Technical Recruiter to join our growing talent practice, focusing on building out our Engineering function. We’re in hyper-growth mode so we need someone with the drive and passion to execute day-in and day-out, eager to partner and collaborate with various stakeholders on finding the right talent for their respective teams. This person will partner with Better’s engineering leadership to provide full lifecycle recruiting support in filling their team’s openings. 

Director, Product, Internal Efficiency

Better.com
Greater NYC Area
2 weeks ago
As a Sr. Manager on the Internal Efficiency Product team, you will play a pivotal role in driving that innovation. You will work closely with outstanding engineers, designers, data scientists and executives throughout the company to build products allowing Better to scale rapidly. 

IT Senior Systems Engineer

Better.com
Greater NYC Area
2 weeks ago
Better is looking for a self driven person to help us build, maintain, and oversee our IT function. This person will work strategically with our IT and Devops team to make sure our IT practices stay aligned with business needs. The ideal candidate is a customer-service driven, technical person who can manage day-to-day operations and provide tech support to end users across the organization. This person should be comfortable multi-tasking, able to maintain high attention to detail, and be resourceful as needed.

Senior Engineering Manager

Better.com
Greater NYC Area
2 weeks ago
As a Senior Engineering Manager on the Mortgage Engine team, you will play a pivotal role in driving that innovation. You will work closely with amazingly talented engineers, designers, data scientists and executive leaders throughout the company to build products that will allow Better to scale rapidly. 

Sr. Product Manager, Homeowner Experience

Better.com
Greater NYC Area
3 weeks ago
As a Senior Product Manager on the Homeowner Experience team, you will bring deep operational literacy to forge a partnership with our Closing team, and pair it with years of experience building user-centered products to re-think the Last Mile of Better’s mortgage journey. You will be able to communicate and collaborate cross-functionally about operational processes and business strategy, as well as through crisp, well-formulated technical and design requirements. You constantly advocate for our Homeowners, while building leadership through mutual respect of our teammates needed to deliver on this exceptional experience.

Creative Recruiter

Better.com
Greater NYC Area
3 weeks ago
Our Talent Acquisition team is looking for a Creative Recruiter to join our growing talent practice, focusing on building out our Creative function for both Brand and Product Design. We’re in hyper-growth mode so we need someone with the drive and passion to execute day-in and day-out, eager to partner and collaborate with various stakeholders on finding most diverse and creative talent for their respective teams This person will be responsible for the end-to-end experience of both our hiring managers and candidates, setting expectations and exceeding them.

Group Product Manager, Purchase Journey

Better.com
Greater NYC Area
3 weeks ago
We know that people don’t buy mortgages; they get mortgages to solve some crucial need in their lives: buying a new home, saving money or getting much needed cash on hand. As a Group Product Manager on the Purchase Journey team, you will work to transform the home buying journey for our customers by facilitating connections, optimizing evaluation, and ensuring progress, as well as unlocking financial opportunity & well-being for our customers.

Learning and Development Trainer

Better.com
Greater NYC Area
3 weeks ago
The Learning and Development Trainer is responsible for the delivery of learning programs within the People Development team and our Learning and Development function. We are looking for someone with a strong background and experience in training logistics, facilitation, content creation and overall Learning and Development best practices.

Operations Associate - March 2021 Start Date

Better.com
Greater NYC Area
3 weeks ago
Better.com is looking for motivated individuals to join our mortgage operations team. Our mortgage operations department is a dynamic team of Processing Expert Associates, Processing Experts, Mortgage Underwriters, and Closing Experts. This team owns the majority of the customer journey from application review to underwriting, and all the way to funding and closing the loan. This team is responsible for building, verifying, and approving all home loans while providing transparent and consistent service and support for our customers. Our Operations Associates share and manage a pipeline of loans across our mortgage operations team, utilizing our proprietary platform to collect, verify, and prepare documents to satisfy borrower files at every step of the loan cycle. The ideal candidate will be a highly organized communicator, capable of making sound decisions while maintaining composure in a fast-paced environment.  We are happy to speak with you about whichever operations role is the best fit based on your experience!

Sales Associate - March 2021 Start Date

Better.com
Greater NYC Area
3 weeks ago
As a part of our fast-growing team you’ll continually innovate and iterate on how to bring best-in-class service to our customers. You’ll be on the front lines generating revenue by establishing qualified customers to send on their way to getting a “Better” mortgage. Unique to this role at Better is that you never cold call or prospect. Our technology generates warm leads (potential customers) that you are responsible for engaging and qualifying to move on in the mortgage process.

Senior Site Reliability Engineer

Better.com
Greater NYC Area
3 weeks ago
As a Senior Site Reliability Engineer (SRE) you will work across the engineering organization to help improve the reliability and resiliency of our applications. You will be part of our Core Technology Platform team, working alongside Tools and Infrastructure Engineers and folks focused on Developer Productivity. Core Tech products are used by engineers at Better everyday to be productive and in turn create amazing experiences for homeowners.  Projects that you could own:

Manager, Sales and Operations Insights

Better.com
Greater NYC Area
3 weeks ago
Better is looking for an analytically minded enthusiast to work alongside our Sales & Operations teams. The Insights and Strategy Manager is passionate about defining and creating performance initiatives and processes to optimize the efficiency of the Sales & Operations teams.  This role will create dashboards with actionable metrics that feed the field strategy while providing critical insights to the organization. 

Engineering Manager in Test

Better.com
Greater NYC Area
3 weeks ago
Better is looking for an Engineering Manager to join our test engineering team. The test engineering team is still small and you will have a huge impact in defining the technical direction and culture of the team. The ideal candidate is a leader, a quality evangelist, and thrives in a collaborative environment. 

Senior Associate, Strategy and Operations

Better.com
Greater NYC Area
3 weeks ago
Better is looking for a customer centric, systems-thinker who will identify and execute projects to improve the customer experience. You will act as a thought partner to cross-functional teams to build out a strategy for a customer segment. You will also work in close collaboration with our product team to improve the product based on analysis of customer segmentation. The right person for this role has a bias for action, is process-oriented, and obsessed with customer experience when driving change.

Closing Manager

Better.com
Greater NYC Area
3 weeks ago
Better is looking for a Closing Manager to join the team. This person will work closely with our Head of Closing to help manage production flow and pipeline management of our closing experts. We are looking for an organized leader who is comfortable working in the weeds while operating from a bird’s eye view. Someone who is driven by maintaining and improving successful workflows and hitting consistent metrics.  Beyond producing high-quality loans and managing priorities, our goal is to build a product that will ultimately reduce the cost of homeownership in America. To do this, we need you to wear many hats, ranging from a visionary redesigning the needlessly complex mortgage process; a data analyst uncovering how to make the most impact; to a problem solver working with highly skilled engineers and industry experts to resolve technical and operational challenges.