Customer Data Steward
The Customer Data Steward will be responsible for overseeing the maintenance of our customer data and ensuring the level of data quality effectively supports and enhances our Sales and Customer Success processes. You will work closely with both functional and technical resources to identify and prioritize data issues and work to resolve them. You will also be the primary point of contact for all things related to our customer data, and will help effectively scale our data ecosystem as our customer base grows.
Why You’ll Love This Role:
You’ll have the opportunity to drive major impact on our business by improving the quality of data in our systems. We rely heavily on data to empower business decisions and insight, and your work will play a significant role in ensuring our data quality is pristine, and therefore the powers effective, actionable analyses and insights. Data governance is a new capability we are building within Newsela. In this role, you’ll have an opportunity to be part of building something from the ground up at Newsela.
Why We’ll Love You:
Your nickname is “Eagle Eye” because you have a keen eye for detail. Data integrity is your top priority, and you love thinking creatively to build seamless, user-friendly processes to maintain data cleanliness. You are comfortable with working with large data sets and don’t get intimidated by complex, multifaceted tasks. Your ability to take on large projects, and see how this role plays in the bigger picture of Newsela’s success, keeps you driven to always strive to improve the quality and reliability of our customer data. You’re an Excel wiz, and can adeptly work with various tools to compare and manipulate data.
Newsela is an Instructional Content Platform that combines engaging, leveled content with integrated formative assessments and insights to supercharge engagement and learning in every subject. Students and teachers use Newsela to find digital content from 100+ of the best sources—from National Geographic to NASA, Biography.com to Encyclopedia Britannica, the Washington Post to the Wichita Eagle. Content is instructionalized to meet students where they are, with interactive tools and analytics to take them where they want to go. Newsela has become an essential solution for schools and districts, with a presence in over 90% of U.S. K-12 schools. Newsela is the content platform for the connected classroom.