We are:

The Wix Answers team. Wix Answers is a customer support platform developed and built in-house to support our over 190 million users. Recently, Wix started selling its customer support platform to SMBs and enterprise companies that want to create better customer experiences for their brands. Wix Answers is just one piece of the innovative, cloud-based web development products that has made Wix’s value more than $5 billion.

We’re looking for a Data Analyst to help us start our business intelligence function and create our first marketing sales data model within Wix Answers.

You are:

A Data Analyst with 2-5 years’ experience working with and modeling various types of data sets.

You’re motivated by solving business problems through data, thinking through marketing attribution cases, and being an internal leader who can shape strategy through data.

As a Data Analyst you will:

• Partner with the Marketing and Sales teams to create our revenue model, and arm internal stakeholders with the insights and information to make data driven decisions.
• Develop an understanding of Wix Answers’ business to support marketing and sales teams.
• Assist in the management of Wix Answers’ data pipeline (Fivetran, Snowflake).
• Create and manage the sale and marketing data model using LookML (Looker).
• Lead the creation and management of our multi-touch attribution models.
• Train internal stakeholders on using Looker reports.
• Consistently bring data to the forefront of our conversations.
• Work with internal developers to create an internal event structure for web properties.