Data Analyst

| Greater NYC Area | Remote | Hybrid
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Contentsquare is a global SaaS technology startup that empowers brands to build better digital experiences for all. We’ve been experiencing tremendous growth within the past few years as our team has grown from 300 to 750 employees, and have recently raised a $190M Series D funding in 2020. In addition, we have 7 main offices across the world (Paris, NYC, London, Tel Aviv, Munich, Tokyo, Singapore) with 700+ clients globally including many accounts from the global Fortune 100. We can tell you that this growth is not going to stop here, we still are looking for great talent like you to join our family!


Not to brag but… we have been recognized by Gartner as one of the four most innovative ecommerce technologies in the world, and featured in Wired Magazine as one of Europe’s hottest startups. 


If you love what you see already, we can guarantee you will love us even more once you learn more about us!



Data analysts at Contentsquare help clients understand the actions and behaviors that users are performing on their websites through analysis of user journeys, session-level metrics (time spent, conversions, activity), and in-page behaviors (clicks, hovers, scrolls etc). We’re looking for someone with a passion for data and interest in digital user experiences. We work with a large portfolio of high-profile clients so you will gain unparalleled, first-hand experience in the digital business strategies for a wide range of companies.


Being a data analyst requires a combination of technical, analytical skills, as well as consulting and client-facing skills. Within the technical skill set, knowledge of statistics, mathematics, SQL/database-querying, Excel, Python, and general abilities in making sense of big data are extremely valuable. Within the client-facing, consulting skill set, we’re looking for a candidate comfortable in presenting and talking through data with clients, and an ability to construct logical, convincing narratives from data.


You will work within the Professional Services team, managed by a Lead Data Analyst who will be responsible for your onboarding and training. Analyzing is a team effort, and you will be working closely with our UX Designers, UI designers and Customer Success Managers on projects. These projects will give you the opportunity to build and develop something completely new that could be used by our business to improve our ability, and our clients’ ability to derive insights from the data.

What you’ll be doing:

  • Deliver tailored services to our clients 
  • Gather your client’s business questions and think of impactful and creative ways to answer them with data
  • Build full UX analysis reports using raw data and data extracted from Contentsquare 
  • Present the analysis in front of clients 
  • Be an identified expert of Contentsquare and Contentsquare data 
  • Perform exploratory analysis to find opportunities for new features 
  • Innovate and contribute to Product evolution (Spec definition, prioritization of the roadmap, suggestion of improvements …)
  • Be a touchpoint regarding insight generation & data reliability for internal resources (Customer Success, Product team, R&D…)
  • Innovate and build new analysis methodologies and data visualizations 

What You’ll Need to Succeed:

  • Passion for data, numbers and statistics
  • Capacity to operate independently by being thorough and delivering results in a highly organized manner
  • Exceptional presentation, written and oral communication skills
  • Comfortable working in a fast-paced, technically challenging, data-driven environment
  • SQL experience
  • Experience data visualization and telling stories using data
  • A successful professional experience in eCommerce, Analytics, A/B testing or Data-oriented businesses is a plus
  • A degree in Business / Engineering / Statistics / Data mining / Hard sciences or equivalent is a plus
  • Python or coding experience is a plus

  • #LI-YG1

    #BI-Remote

Why Should You Apply to Contentsquare?

Our mission is focused on empowering everyone to create better experiences for all in the digital world.

We invest in our employees through career development & opportunities, social events, philanthropic activities, and competitive benefits.

You get to collaborate with and learn from smart and creative people around the globe.

We are in this together #TeamSpirit.

 

To keep our employees happy and motivated, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight:

- Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interact with our global colleagues.

- Generous paid time-off policy (every location is different)

- We offer many benefits in various countries -- ask your recruiter for more information!

- Competitive parental leave policy (it can vary depending on geographic locations)

- Fun office culture with a big opportunity to make an impact on our growing global team, culture, including a Culture - Crew for every country to organize regular outings such as game nights, movie nights, and happy hours



#Uniqueness is embedded in our DNA as one of our core values, and we welcome everyone to apply to our positions.


Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


Your personal data are used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • FigmaDesign
    • InVisionDesign
    • MiroDesign
    • SketchDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • DocuSignCRM
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Our NYC office offers a breathtaking rooftop with views of the freedom tower, and is located in a very commutable area in downtown Manhattan. There are plenty of dining options and an entertainment for lunch or after work to celebrate team wins.

An Insider's view of Contentsquare

What's the biggest problem your team is solving?

Our team supports the business cross-functionally in engaging our clients that drives retention and growth, and we have many great clients!

I manage programs that get our clients engaged on a more macro-level, which is key if we want to grow and be scalable, and keep our customers excited about the product and our partnership.

Camille

CX Manager

How has your career grown since starting at the company?

I joined Contentsquare as a Sr. Recruiter and 18 months later, was promoted to Head of Global TA Ops and now lead a global team of 15 people. Since Day 1, my bosses have entrusted me with tasks I had no prior experience in, and they truly foster an environment where I feel comfortable and confident jumping at opportunities and facing them head on.

Yanilda

Head of Global Talent Acquisition Operations

What is your vision for the company?

ContentSquare will be the leader in the Experience Analytics solutions arena. We will accomplish this goal thru focused efforts and execution on creating continuous value for our customers and delivering world-class solutions to the marketplace via the most talented, diverse and engaged employees in the SaaS World.

Chip

Chief Revenue Officer Americas

What are Contentsquare Perks + Benefits

Contentsquare Benefits Overview

Employees at Contentsquare are our top priority, which is why we offer a plethora of benefits and perks. We are committed to keeping our employees engaged and motivated at work, and we do this by supporting a healthy work-life balance for employees.

Culture
Volunteer in local community
Contentsquare employees are encouraged to give back to their communities by using a volunteer day to support philanthropic and social well-being organizations.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Summer hours
Flexible work schedule
Remote work program
Contentsquare employees, whether based in New York or Denver, have the opportunity to work remotely for 2-3 days per week and are offered a work-from-home allowance to level up their home office.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our ERGs are dynamic communities, led by the CSquad, that provide a safe haven for individuals who share common identities, life experiences, or allyship to connect, support, and advocate for others.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Contentsquare covers 85% of the benefits premium.
Life insurance
We offer $10,000 of basic life insurance and employees have the option to enroll in supplemental life insurance and pay extra.
Pet insurance
Wellness programs
Contentsquare offers a variety of wellness programs, including annual wellness stipends, in-office fitness classes, and full access to Plumm, our mental health support program.
Team workouts
Mental health benefits
Contentsquare has implemented new meeting efficiency guidelines to protect your time, and in addition, offers programs and stipends to support wellness, including Plumm, our mental health support prog
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
All full-time permanent employees are offered stock options upon joining Contentsquare.
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
We have virtual events where our employees will include their kids as part of the fun! We've had virtual bracelet making, painting, and halloween activities where parents are able to bring their kids.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Contentsquare offers full-time US employees an unlimited vacation policy and encourages them to take a minimum of 3 weeks per year.
Paid volunteer time
Our employees are offered one day per year to volunteer, but they can also use their unlimited paid time off to volunteer.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
We allocate budget for each function to take advantage of this.
Lunch and learns
Promote from within
Mentorship program
Contentsquare recognizes the importance of mentorship in navigating and advancing careers. We have a rigorous matching process for mentors and mentees.
Continuing education stipend
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs
Contentsquare offers apprenticeships in Europe and internships in the United States through our Emerging Talent Program.

Additional Perks + Benefits

Annually, our Compensation and Benefits team assesses different benefits and programs to incorporate into our offerings. This is crucial to us as we acknowledge the continuous evolution in the world, and we must be dedicated to enhancing our benefits gradually to ensure our CSquad have the necessary resources to thrive.

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