Data Analytics - Senior Analyst at Unqork

| Greater NYC Area
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Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The company’s patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each client’s existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client on-boarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months – unlike most hard-coded technology builds. The result is an easy to use and streamlined front-end agent and consumer experience that significantly reduces operational costs and eliminates errors, while accelerating sales and business growth.

Some of the world’s largest insurance and financial companies use Unqork to define new business rules and deploy products/applications seamlessly and effortlessly without relying on costly development and maintenance of a code base. Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals and has created an ‘elegant paradigm shift’ in the way insurance and financial companies are able to operate.


This role focuses on 3 core areas:

  • Platform analytics
    • Partner with Product, Design and Engineering teams to solve problems and identify trends and opportunities
    • Conduct exploratory analyses to identify what to build next in the roadmap
    • Utilize data to understand how the platform is being used and generate insights for product and design teams to improve the platform
    • Define and support the data collection strategy
    • Analyze the effectiveness of product development process using data from software deployments
    • Define and measure the KPIs to assist the Enablement team in identifying additional training areas
  • Client analytics
    • Partner with the solutions team to create the data collection strategy for client projects
    • Educate clients about the value of data and how it can be used to improve their businesses
    • Share insights and generate dashboards for the clients
  • Business process analytics
    • Partner with Finance team to track monthly revenue
    • Generate revenue forecasts for next 5 years
    • Define and measure KPIs to assess the profitability of each client implementation.

The Opportunity:

  • Apply your expertise in quantitative analysis in understanding how our business customers interact with our products as well as how the end users interact with our applications
  • Communicate and present data driven insights to different cross functional teams
  • Generate reproducible analyses and partner with data engineering team to implement them in our ETL framework
  • Assist in furthering a data driven culture within the company

Who you are:

  • You are resourceful, open-minded and enjoy problem solving
  • You pay attention to the details and have good communication skills
  • You have a passion for data and how it can be used to transform our company
  • You have good interpersonal skills, are diligent, and are self-motivated
  • You have an eagerness to learn and excel in a high-paced environment
  • You are quick on your feet and not scared to fill in the gaps when necessary

What we're looking for:

  • BA/BS in Comp Science, Math, Physics, Engineering, Statistics discipline or equivalent experience
  • 3+ years experience performing advanced analytics using structured and unstructured data.
  • Proficiency in SQL, experience with R or Python preferred
  • Experience with at least one of key databases such as Snowflake/Redshift, MySQL, MongoDB, etc.
  • Experience communicating the results of analyses with cross functional teams to influence the strategy
  • Basic knowledge of statistics
  • Experience manipulating data sets through statistical software (ex. R, SAS) or other methods

Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM

Location

We’re located in Union Square West: great food, a quick block away from the park, and a short walk to the N/Q/R/W, 4/5/6, L, B/D/F/M, and PATH trains.

An Insider's view of Unqork

How do you collaborate with other teams in the company?

Unqork encourages different teams to build creative solutions on a daily basis. Thomas and I have been working on a project together for the past few months, and most of our days consist of collaborating together in a fun and relaxed room, brainstorming to come up with innovative solutions to complex business problems.

Thomas Erlendson and Russell Epstein

Technical Specialist and Solutions Architect

What are Unqork Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Key Example is our Culture, Diversity and Inclusion Committee
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Unqork provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance driven equity grants
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
16 weeks for primary caregiver and 12 weeks for secondary caregiver
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Lunch is catered every Tuesday and Thursday, while we have breakfast and snacks available daily.
Game Room
We have Pacman and a ping pong table!
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Tuesday and Thursday
Happy Hours
Happy hours are hosted once per week
Professional Development Benefits
Job Training & Conferences
Unqork offers employees professional development opportunities like Onsite training courses.
Tuition Reimbursement
Unqork recently launched a student loan payback program.
Diversity Program
Lunch and learns
Unqork hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes career mentoring and leadership mentoring
Customized development tracks
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