Data Operations Manager

| Greater NYC Area | Hybrid
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COMPANY: Canoe Intelligence

WEBSITE: https://canoeintelligence.com/

TITLE: Data Operations Manager

LOCATION: New York/Remote


The Role: 

If you love project management and enthusiastically utilizing data to inform and take charge of complex processes, then we’re looking for you! This is an opportunity to take ownership of our global team responsible for executing processes aimed at ensuring clean and quality data that is integral to the success of our Client and Product teams.  


 What You’ll Do: 

  • Oversee and manage a global team
  • Lead efforts to document, test, measure, execute, and improve on existing processes
  • Design and create new processes to enhance efficiency, consistency, and scalability of recurring data efforts
  • Create excellent recurring regular reporting aimed at providing process/project status updates including timing, capacity, milestones, etc to various internal stakeholders 


What We’re Looking For:

Required:

  • Track record of creating processes aimed at streamlining team project execution and workflow management
  • Experience directing and managing teammates working in various locations and time zones
  • History of producing detailed checklists, process flowcharts, documentation and guides that can be easily understood across teams in order to drive consistency of outcomes
  • Comfort dealing with large data sets, data modeling, data structuring; proficiency in Microsoft Excel 


Preferred:

  • Knowledge of alternative investments 
  • Familiarity with business intelligence tooling & reporting, including SQL & PowerBI
  • Prior experience as a Business Analyst, Business Intelligence Manager, or Junior Product Manager focused on data automation/best practice 
  • Experience scaling manual processes in an ultra-high growth environment


What You’ll Get:

  • Opportunity to manage a global team at a fast growing company
  • Direct interaction with Canoe’s management team
  • Autonomy to implement change and control your success 
  • Full benefits coverage, including Medical, Dental, Vision, and commuter benefits
  • 20 days PTO, Unlimited Sick Days, + Gym & Wellness Reimbursement
  • Option to be 100% remote
  • One Floating Holiday Annually (Up to Employee Discretion)


 What’s The Process?

Our candidate discovery process generally constitutes the following key milestones: Phone Interview(s), Video Interview(s), Review of Work Product, and Small Project


 Our Values: 

  • Client First —> Listen, and deliver client-centric solutions
  • Be An Owner —> Take initiative, improve situations, drive positive outcomes 
  • Excellence —> Always set the highest standard for yourself and others
  • Win Together —> 1 + 1 = 3


Who We Are:

Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.


Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • VueLibraries
    • Angular.JSFrameworks
    • LaravelFrameworks
    • MySQLDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration

Location

Canoe is located in the trendy SoHo district of downtown Manhattan, easy to get to by train or ferry (and even easier now since we're remote!).

An Insider's view of Canoe

What’s the vibe like in the office?

A healthy mix of cold brew on tap, snacks and quiet spaces to get work done. On most days the office is typically pretty quiet, except when the remote folks are in town! Bring your pool cue or ping pong paddle as fresh competition is wanted. Friendly office banter is welcome is an added bonus.

Drew

Full Stack Developer

What makes someone successful on your team?

There are three key qualities that drive success on our team: independent & resourceful, organized, and self-motivated. As a small team, we wear multiple hats and are often handling all aspects of the sales process in any given day. It's critical to be self-reliant & organized, while maintaining a high degree of persistence and discipline.

Maggie

Sales Executive

How do your team's ideas influence the company's direction?

Canoe is an incredibly collaborative and flat organization. New ideas and perspectives from our team are critical to the company’s continued growth and evolution and are valued deeply. At Canoe, the impact you have on the company’s trajectory is direct and tangible, and in my mind, that’s one of the things that makes Canoe so special.

Mike

Partner and Chief Revenue Officer

What are some things you learned at the company?

I've learned so much at Canoe not only about the alternative investments space, but also the essential skills needed to succeed individually and as a team within a startup. Our collaborative, fast-paced culture allows for growth based on interests and skills while our diverse team allows us to learn from and contribute to each other's development.

Minoo

Client Success Manager

What are Canoe Perks + Benefits

Canoe Benefits Overview

At Canoe, we provide our team with a full benefits package, including medical, dental, vision, 401k, commuter benefits, gym/wellness reimbursements, and more. While the whole team is currently remote, our development team continues to conduct daily stand-ups to regularly touch base. We have monthly company-wide meetings, semi-annual Town Halls, and weekly virtual games for the team to hang out away from work.

Culture
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Wellness programs
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Canoe offers unlimited sick days for all employees.
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Fitness stipend
Canoe reimburses each team member up to $100 per month for health and wellness activities.
Home-office stipend for remote employees
Canoe employees receive a $200 stipend to cover the cost of remote work accommodations (Canoe provides employees with computers and computer peripherals separately).
Professional Development Benefits
Promote from within
Continuing education stipend
Canoe offers education reimbursement for all full-time employees of $1,000 annually.
Continuing education available during work hours

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