Data Quality Analyst
MLB is looking to fill the full-time position of Data Quality Analyst. As a Data Quality Analyst at MLB, you will be part of the Baseball Data Quality team, which is responsible for ensuring the utmost integrity of the information maintained and supported by the broader Baseball Data team, including the Statcast ecosystem, and communicating with various stakeholders, including MLB Clubs, broadcast partners, and web/mobile properties. In this role you will partner closely with world-class talent across technical, advanced analytics, and subject matter experts to improve our operations and products. You will have some of the richest and most robust data at your fingertips and an opportunity to work in a fast-paced, collaborative environment.
Responsibilities
- Investigate potential data quality issues both proactively and responsively
- Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership
- Compose and edit documentation and communicate best practices to consumers with varying technical backgrounds
- Maintain status reports and issue logs for internal monitoring and external transparency
- Query MLB’s database and build statistical reports/models as appropriate to identify and detect trends
- Design internal and external-facing reports to communicate system health and status to various stakeholders
- Correspond with technical and operational leadership to address issues at the deepest level
- Collaborate with the Statcast engineering, database, data science, and content teams to strengthen the next generation of storytelling metrics
- Contribute to the testing and validation of new data, analyses, and solutions
Required Skills & Experience
- Experience communicating professionally in a customer support role with technical and non-technical users via phone, email, blog, instant message, and other media
- Detailed knowledge of cutting-edge tracking technology, including optical systems
- Critical thinking skills and the ability to apply analytical insights to improve data
- Flexibility to work nights, weekends, and holidays, especially during baseball season
- Baseball fan
Strongly Preferred
- Experience servicing MLB Clubs and baseball industry vendors from a technical and business development perspective
- Intimate familiarity with baseball tracking systems, especially MLB’s Statcast platform
- Advanced knowledge of SQL or similar database querying experience
- Familiarity with R and/or Python for data science
- Willingness to work from our midtown NYC office