HUMAN
We protect the integrity of the internet by disrupting the economics of cybercrime.
New York, NY

Data Scientist, BotGuard at HUMAN

| Greater NYC Area
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At HUMAN, we know who’s real. 
We are the global leader in bot mitigation. Founded in 2012 in a Brooklyn sci-fi bookstore, we’ve grown to protect more than 200 enterprises—including the largest internet platforms—from bot attacks by verifying the humanity of over a trillion (that’s 12 zeroes!) online interactions every day. State-of-the-art bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them.

We hope you’ll want to join our mission to stop bots, disrupt the economics of cyber crime, and keep it human.

The Detection team at HUMAN is the beating heart of our company - finding and stopping bots. We build the algorithms that run behind the scenes analysing and decisioning on our vast number of daily events. We deploy advanced statistical and machine learning models that need to be flexible for different deployment scenarios and robust to a fraudster’s favourite tactics: evasion and deception. 

The human we need for this role will work on BotGuard: our product for cybersecurity and account protection. BotGuard provides real-time insight and security for customers fighting account takeover, account creation fraud, payment fraud, and content abuse.

What you will do:

  • Devise experimental and production techniques (supervised, unsupervised, statistical, and rule-based) which leverage the signals we collect from browser and in-app interactions to produce robust ‘bot markers’ for our product.
  • Gain a working understanding of application / account based threat models to best identify analytical approaches that will work.
  • Help the team counter ‘named attacks’, ongoing bot campaigns that we work to eliminate, by understanding how their operators adapt and identifying the weaknesses in their strategies that allow us to keep our markers accurate.
  • Be an active participant in team responsibilities, including reviewing other data scientist’s work prior to launching new detection rules/algorithms, our ‘sheriffing’ process where we proactively monitor anomalies arising in our systems and taking part in ‘tech-debt days’ to keep our codebase clean and healthy.
  • Collaborate with our product / commercial team to develop new data-intensive product features that will delight our customers.
  • Contribute to our growing DS toolsets, ‘creating tau’ by empowering the other humans around you.

Who you are:

  • You’ve worked as a data scientist solving large-scale data intensive problems in production systems (we process trillions of events per day, so literacy with large datasets is a must!). 
  • You can explain the nuances of different modelling approaches and make informed decisions on which to use, whilst also having the engineering awareness of the realities of shipping working code to customers.
  • You are proficient with Python and SQL and familiar with related tools, libraries and platforms (e.g. Jupyter, Pandas, NumPy etc).We don’t ask for specific prior domain experience. However, fraud detection requires identifying anomalies and abuse with minimal ground truth and cybersecurity work requires a savvy awareness of how the web works and how bad actors operate.
  • Be prepared to tell us why you think your experience sets you up well. 
  • You’ve demonstrated that you’re self-driven by learning the skills you need to solve problems you’ve tackled in previous roles.
  • You almost certainly don’t have all the skills to thwart all the bots right now, so an appetite for growth is key.

Benefits & Perks

  • Unlimited PTO
  • Private medical and dental insurance for all full-time employees
  • Fully paid parental leave
  • Learning & Development budget
  • Phenomenal coaching from senior leaders and challenging development opportunities
  • Monthly internet, phone bill, and meal stipend to support working remotely during COVID-19
  • Company-sponsored TalkSpace membership for you and your family

Life at HUMAN:
Our HQ office is located in the heart of New York City. We are growing the company deliberately with a keen eye towards maintaining values that embody diversity, lifestyle, and career growth. We are doing substantial work, and we need people to join our mighty team. We are proud of our overwhelmingly positive presence on Glassdoor and Built in NYC. We have offices located in NYC, DC, Victoria, and London.
We understand it takes a diverse team of passionate, curious, and creative people to solve the challenges involved in protecting the Internet. Our dynamic team of humans have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Where we are

The HUMAN GQ is conveniently located close to Penn Station and Herald Square. A relatively quick commute for those who want to go into the office.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AWSLanguages
    • KubernetesLanguages
    • GoLanguages
    • SparkLanguages
    • MapReduceLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
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What are HUMAN Perks + Benefits

HUMAN Benefits Overview

Unlimited PTO
Private medical and dental insurance for all full-time employees
Fully paid parental leave
Learning & Development fund
Phenomenal coaching from senior leaders and challenging development opportunities
Monthly internet, phone bill, and meal stipend to support working remotely during COVID-19
Company-sponsored TalkSpace membership for you and your family

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
We partner with Paradigm for ongoing unconscious bias training for anyone involved in our hiring efforts.
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
We offer a weekly "Mind & Meditation" session in the office to help bring some zen to your work week.
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
All new hires will receive $1000 to kit out their home offices.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available

An Insider's view of HUMAN

What's something quirky about your company?

HUMAN has a great deal of humor ingrained in our culture! Having fun, generous people to collaborate with is such a force multiplier and makes our office feel less like an org structure and more like friendship. This makes all the difference when solving hard, structural problems like the integrity of the web.

Aaron

Engineer

What does your typical day look like?

I start my day with code reviews then have a standup with my team to go over tasks undertakings. A bit of brainstorming and pair programming with one of the developers which leads to a nice break involving lunch/snacks and/or video gaming/card games with the team and then I'll finish up tasks or carry over the remaining tasks to the following day.

Vane

Backend DevOps Engineer

What are some things you learned at the company?

Exceptional culture and mission can enable us to live meaningfully and accomplish the greatest work of our lives. If I’m spending 1/3 of my waking hours working, I want to solve complex problems and design experiences that make the world a better place with a team that inspires me to be the best version of myself. I discovered part of my ataraxia!

Diana

Manager, UX & Research

How do you empower your team to be more creative?

We always encourage team members to experiment with new technologies and explore their use cases in our products. We know that technology is ever changing and never stays the same. If you are not pushing forward then you are probably going backward. That's why we are creating a culture that encourages creativity and innovation

Mo

Manager, Engineering

HUMAN Careers In New York
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