Business Intelligence Analyst (Sales and Market)

| Greater NYC Area | Hybrid
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About Us

Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies.

About the Role

The Business Intelligence Analyst (Sales and Market), is responsible for supporting the strategic analytical requirements for the global sales team.  These requirements may include new market identification, market/account segmentation, new product opportunities and return on investment.  This role reports into the Vice President, Revenue Operations, and will partner closely with the Sales Leadership team and cross functional stakeholders including marketing, finance, product management, and human resources.  This role will require the candidate to have expertise in complex analytics, modeling, database creation/manipulation, and solid communication skills.

What You'll Be Doing

  • Support Riskified’s data science/analytics requirements for the implementation of strategic growth initiatives in the areas of sales, business development, new market access and new product introduction.
  • Collaborate with cross-company partners and stakeholders in marketing, product management, and finance.
  • Create and analyze large market, competitive intelligence, commercial and e-commerce data sets to answer questions related to growth initiatives in the areas of go to market (GTM) strategy, market/account segmentation, territory creation, and capital/resource allocation. 
  • Ability to manage large data sets from primary market research and secondary sources to mine additional insights with comprehensive skill in Python, R and SQL.  Ability to combine/enhance data bases to conduct this analysis.
  • Prepare comprehensive analytical flows in support of critical business decisions.  
  • Create clear and concise analytics/reports for the commercial team, utilizing storytelling techniques and a deep comfort with field sales concepts
  • Respond to ad hoc requests for key commercial and business insights
  • Ensure that appropriate analytical techniques and data sources are fully leveraged for incoming analytics requests
  • Evaluate, recommend and communicate appropriate models/techniques and industry knowledge to enable other team members to answer business questions
  • Support data infrastructure and process improvements

Qualifications

  • Bachelor’s degree in business, economics, statistics, mathematics, or another analytical field
  • 4+ years of experience in quantitative analytical or forecasting experience
  • Strong analytical, planning and organizational skills are a must.  You will be performing the tasks and managing your tasks.
  • Deep understanding of the types of analyses and insights that can be drawn from using data and the ability to act as an advisor and speak effectively to sales leaders about the meaning of analyses done
  • Complete understanding of data quality, validation and compliance processes ensuring accuracy in metrics and communicating discrepancies clearly, prior to being presented to stakeholders
  • Knowledge of coding techniques in R or Python, SQL and VBA, and advanced Excel skills; comfort with reporting production and automation techniques
  • Experience with Tableau and Salesforce
  • Proven track record of influencing project teams to execute plans and obtain results 
  • Proven ability to make complex decisions when dealing with ambiguity.
  • Ability to link strategy to clearly actionable initiatives.
  • Sense of urgency to deliver both short-term and long-term results.
  • Team player with a proactive and collaborative approach.
  • Strong ability to work across functions.

Life at Riskified

We are a fast-growing and dynamic startup with 500+ team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some NYC Benefits & Perks:

  • Fully-covered medical, dental, and vision insurance from your first day
  • Stock options for all employees, 401(k) + matching, commuter benefits
  • Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more

In The News

Fortune Magazine: 25 Best Workplaces in New York

Announcing Riskified's $165M Funding Round

Inc Magazine: Best Workplaces 

Built In NYC: 100 Best Workplaces

Crain's: Best Places to Work in New York City

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

Calcalist: Riskified is the Most Promising Startup in 2019

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • Objective-CLanguages
    • PHPLanguages
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    • KubernetesFrameworks
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    • Next.jsFrameworks
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    • React NativeFrameworks
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    • SparkFrameworks
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    • AWS RedshiftDatabases
    • DynamoDBDatabases
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    • MySQLDatabases
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    • Monday.comProject Management

Location

220 Fifth Ave., New York, NY 10001

An Insider's view of Riskified

What's something quirky about your company?

At Riskified, I can be proactive in my own development and seek out precise resources. For example, I purchased a few books on subjects that I was researching and participated in paid webinars and different conferences to learn about my domain. My managers support me with those initiatives.

Anna

Payment Fraud Product SME

How do you collaborate with other teams in the company?

Riskified is built on collaboration. Nothing happens without constant engagement, and it makes sense right? We offer products that resonate with our customers and that can only happen if we listen to each other. On any given day, I could be chatting with our sales, AM, legal, finance, product teams—you name it. It’s one of the things I enjoy most!

Revathi

Corporate Development & Strategy Associate

How does the company support your career growth?

The collaborative nature here is the best that I’ve ever experienced. People are really looking to do everything they can to make sure that we’re able to solve problems as quickly as possible for our merchants. My job is made so much easier by having such a quick reaction time internally and so much support from leadership.

Guthrie

Enterprise Account Manager

What unique initiatives do you have that encourage innovation?

There’s a wealth of resources. Something unique is that Riskified partners with employees as subject matter experts who act as instructors to spread knowledge and teach materials across different departments. They work with our learning and development team to define program content based on priorities of the business.

Lily

Senior Data Integration Engineer

How would you describe the company’s work-life balance?

I’m able to achieve work-life balance because my team trusts me to have autonomy. Each person on the team has the authority to define how to focus their work and the parameters for success. That’s why I’m able to prioritize providing clients with high quality work while also making room to enjoy life in the new city I moved to.

Alderik

Data Analyst, Merchant Health

What are Riskified Perks + Benefits

Riskified Benefits Overview

Healthcare - Full medical, dental, and vision insurance from your first day
Equity - Equity options for all employees
Financial Benefits - 401(k) + matching with immediate vesting, commuter benefits
Professional Development - Customized training courses, company-wide learning, volunteering opportunities
Snacks and More - Fully stocked kitchen with healthy snacks, catered lunch, lunch stipend, weekly happy hours
Celebrations and Activities - Team events, birthday gifts, yoga, pilates, soccer, basketball, and more

Culture
Volunteer in local community
Riskified offers quarterly volunteer activities for its employees which include food pantries, park cleanups, & more. In addition, we also host in office workshops for local schools in the community.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Riskified has monthly global team meetings, where we join together, both in person and on zoom, to listen in on the latest updates and ask any questions that are top of mind.
Flexible work schedule
Riskified offers a flexible work schedule and also runs on a hybrid model of 3 days in office and 2 days working from home.
Remote work program
Employees are able to work remotely 2 days a week.
Diversity
Documented equal pay policy
Mandated unconscious bias training
Unconscious bias training is included in our interview training for all employees participating in the interview process.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Riskified employee resource groups, include Women at Riskified and RiskiPride. All groups have the opportunity to both host and attend events.
Hiring practices that promote diversity
Interview training focuses on diversity & inclusion training to ensure we maintain a fair and equal hiring process.
Diversity recruitment program
The recruiting team dedicates time to focus on diversity sourcing and screening. Recruitment partners with hiring managers and interviewers to select the right candidate from a diverse pipeline.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
We offer weekly yoga sessions via zoom so employees can join from the office or their home. We also participate in recreational sports including soccer and basketball.
Mental health benefits
Riskified covers 3 therapy sessions for every employee, as well as unlimited access to a personal care navigator and wellness exercises that have self-guided content.
Wellness days
Riskified employees are given 8 sick and mental health days per year.
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Riskified offers employees 20 pto days, with the ability for up to 10 to roll over from the previous year.
Paid volunteer time
Employees are able to participate in volunteer activities and are allowed up to 4 hours per month to volunteer on company time.
Paid holidays
Paid sick days
Riskified employees are given 8 sick and mental health days per year.
Flexible time off
Company-wide vacation
Twice a year, Riskified has a company wide recharge weekend where all employees are given a 4 day weekend.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Fitness stipend
Riskified offers a reimbursement of $200 per 6 month period for fitness membership dues.
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

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