Data Visualization Engineer at MaestroQA (Greater NYC Area, NY or Remote)

| Greater NYC Area | Remote
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Our vision is to help companies become more customer-centric by providing them with a central source of insights on their customer experience.

We do this by elevating those who speak to customers all day - namely customer service teams and ensuring their voices and insights are driving key decisions in their companies.

We are 50 employees, growing 100%+ a year, and only scratching the surface of our potential. We have a ~25 person Product, Engineering, and Design team and we’re looking for our first Data Visualization expert who can help us level up the quality of insights and experiences we can provide to our customers.

We’re looking to hire someone who will partner with our existing team to build an iconic and innovative product that customers use and say ‘this is how I get my pulse on my customers, how they feel about us, and how to take action’. We have the data and are building the capacity to answers these questions internally but are looking for someone to help build and improve the data analysis tools that are at the core of the product.

While we have a product in market and have strong user adoption and satisfaction, we are really early in our journey and this role will have the opportunity for large amounts of ownership. There will be the opportunity to set technical direction, and if desired (but not required) over time build out a team around our core insights visualizations.

The type of activities you can imagine yourself doing on a weekly basis would be:

  • Exploring new types of visualizations to express our data insights to customers
  • Implementing changes and new visualizations in our core product
  • Speaking to internal stakeholders and customers
  • Setting the technical roadmap for our visualization stack
  • Working closely with our design and sometimes mocking your own vision
  • Working closely with our data platform team to ensure we are getting the right data and building our systems in scalable, agile ways
  • Working closely with other product teams to help them deliver high quality visualizations 

What are historical indicators that correlate highly to fit here?

  • Built complex data visualizations
  • Strong front end engineering skills 
  • Strong Product Intuition and appreciation for a well crafted Design and UX

At Maestro, we truly value the diversity of thought, perspectives and life experiences of our team. We know that the best outcomes stem from bringing together voices with wide ranging identities, embracing a culture of belonging, and that sustaining a workplace where everyone can bring their full selves is a path, not a destination.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • ClubhouseManagement
    • WebflowCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • SendGridEmail
    • OutReachEmail

Location

Our head office is located right in between Union Square and Washington Square - easily accessible from any part of the city with plenty of lunch options!

An Insider's view of MaestroQA

How does your team reward individual success?

Good performances result in opportunities for great performances! When you prove you can do something well you get opportunities to teach others, build new processes & help the company grow. This doesn't mean "Let's heap more work on Ben!" It simply means, you're rewarded with a chance to shape your role around what you want to do the most.

Ben

Customer Success Manager, Mid-Market

What does your typical day look like?

As a product designer at Maestro, a typical day for me consists of working cross-functionally with other designers, product managers, and engineers to create the best user experiences for our customers. Throughout my day, I’m in constant communication with my team, creating designs and brainstorming ideas for our upcoming projects

Stacey

Product Designer

What does career growth look like on your team?

There's so much opportunity to grow at Maestro. Within Sales, SDRs get promoted to AEs or AMs, where there's lots of upward mobility between segments, including the possibility to sell multi-million dollar deals. We have a strong feedback culture, which fosters fast growth, and those that are self-starters are able to help build + scale our team.

Aron

Director of Sales

What is your vision for the company?

our mission is to create a place people learn and are stimulated by their work more than anywhere else. We teach speed as a habit, emphasize structured thinking, and create space for self and team reflection. We embed our values in all parts of the employee experience, from our approach to hiring, management, culture days, and employee autonomy.

Vasu

CEO

How would you describe the company’s work-life balance?

At MaestroQA I feel that people are truly appreciated, respected, and treated as professionals. There is open and honest dialogue around work and expectations. That leads to a great work-life balance since each individual is empowered to work in a manner that is best for them.

Michael

Salesforce Engineer

What are MaestroQA Perks + Benefits

MaestroQA Benefits Overview

At Maestro, we truly value the diversity of thought, perspectives, and life experiences of our team. We know that the best outcomes stem from bringing together voices with wide-ranging identities, embracing a culture of belonging and that sustaining a workplace where everyone can bring their full selves is a path, not a destination.

We offer competitive salaries, stock options, benefits, and more! The biggest perk by far is stepping into a ground-floor opportunity and getting to actually build the roller coaster.

Location: Work in-office, hybrid, or 100% Remote
Compensation: Competitive Salary
Equity: Company Equity
Benefits: Medical, Vision, & Dental Coverage
Retirement: 401K & Retirement Planning
Time Off: Unlimited PTO & 10 Paid Holidays

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to all of the awesome perks described above, every employee receives $50 a month to go out to dinner with someone else on the team. MaestroQA is an incredibly close knit group of people that enjoys getting to know each other and spending time together!

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