Demand Planning Analyst

| Greater NYC Area
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Freshly is one of the fastest-growing food-tech startups and the largest fresh-prepared meal delivery service in the country. It’s our mission to make eating healthy easier by delivering fresh, nutritious, fully cooked meals directly to consumers. We’re passionate about changing the food industry by pioneering a new way to think about meal delivery, access to fresh and healthy food, and how we eat in general. If helping build a brand that will fundamentally transform an industry is exciting to you, read on!

With over $100MM in funding raised to date, we’re now looking for an exceptionally talented Demand Planning Analyst to join our team. This is a unique opportunity to get in on the ground floor of a company that is reshaping an industry. 

Reporting to the Sales and Operations Planning Manager you will analyze marketing and retention data to forecast and manage consumer and product demand. You will build models to forecast consumer behavior with our world class data science team. Your insights will translate into real time decisions that will directly impact Freshly’s customer acquisition cost and P&L. Implement and deploy supply plans for co-manufactured finished goods using parameter based supply planning techniques.

Responsibilities:

  • Provide Marketing with customer acquisition and retention insights that optimize marketing efforts and efficiently acquire new customers.
  • Collaborate with Freshly’s world class data science and engineering teams to develop retention forecast and demand capacity models.
  • Forecast performance reporting and analysis of key metrics to wider cross-functional teams.
  • Serve as a key stakeholder by providing forecasts and supply plans to our internal purchasing and operations departments as well as third party supply partners.
  • Implement capacity management strategies to manage consumer demand across multiple facilities.
  • Address demand-related issues effectively and in a timely manner.
  • Recommend process improvements by leveraging a thorough understanding of demand trends and supply constraints.
  • Perform root cause analysis through exception reporting to drive greater efficiencies and results in the demand forecasting process.

About You:

  • A proven track record of using data to influence business or product decisions and/or putting data into action.
  • Bachelor’s degree in Business Administration, Marketing, Finance, or Supply Chain Management.
  • 2+ years of experience in Consulting, Operations, Finance, Supply Chain or Business Operations.
  • Advanced proficiency in Excel, especially Google Sheets (including creating Pivot Tables/formulas/Gantts).
  • SQL or other query languages a plus, but not required.
  • Ability to work in a fast-paced startup environment - skilled at planning, organizing, prioritizing, and executing simultaneous projects and activities.
  • Ability to analyze and create an accurate understanding of forecasting performance using optimized modeling techniques.
  • Talent for communicating with all key stakeholders across multiple departments Love to problem solve on the fly.
  • Self-motivated problem solver who enjoys a challenge.
  • Takes complete ownership and is 100% accountable for all work related responsibilities.
  • You are optimistic, resourceful, and ready to take on any challenge.
  • Continuously seeks to improve business processes and sets personal goals that are difficult to obtain.
  • Embodies a customer first mentality knowing that a customer’s loyalty to the brand is paramount.

About Freshly

Freshly delivers chef-prepared, ready-to-eat healthy meals to customers’ doorsteps through a weekly subscription model. The menu is designed using whole, natural ingredients - every meal is packed with high-quality proteins, heart-healthy fats, and nutrient-dense carbohydrates. Freshly meals NEVER contain gluten, refined sugars, or artificial additives. Freshly’s team of chefs do all the cooking and meals arrive fresh (never frozen) and are ready to eat within 3 minutes. For more information, visit www.freshly.com.

Here's some recent chatter about us:

WSJ - Nestle Buys Stake in Freshly, Putting Healthy Food On The Menu 

Fortune - Nestle Leads $77M Funding Round In Meal-Delivery Startup Freshly

Techcrunch - Nestlé leads $77M Round For Healthy Meal Startup Freshly

We pride ourselves on our fast-paced and fun environment and above all value transparency, communication, and collaboration. We are always learning, growing, and taking risks – if this sounds like an environment where you would thrive, we’d love to hear from you!

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Location

115 East 23rd St, New York, NY

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