Digital Analytics, Analyst at Grubhub

| Greater NYC Area
Sorry, this job was removed at 5:21 p.m. (EST) on Tuesday, November 5, 2019
Find out who's hiring in NYC.
See all Data + Analytics jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

 

We are looking for a web analytics rockstar to join our growing Data Analytics Team and be inspired by our mission to deliver food happiness. From measurement plans and tagging requirements, to data quality management and data analysis, our team is responsible for delivering digital analytics strategies that drive actionable insights across the organization.

 

You love challenges and problem solving; you’re a curious, highly motivated, quantitative-minded thinker who enjoys educating an organization about its customers & their behavior, and deriving actionable insights from data. You enjoy intuitive data structures and believe that data should not be intimidating. You are an ambassador for self-service reporting tools and will support company growth by taking ownership of the data collection and tag management tools that facilitate insights representing customer activity across our platforms.


You’ll work on key projects alongside our product managers, designers and our senior leadership team.

Some Challenges You’ll Tackle

  • Work closely with Product Managers to translate feature KPIs into web & mobile analytics metrics to be able to monitor feature performance and understand user behavior.
  • Create and manage the implementation of analytics tracking requirements. You will work closely with Development teams and be actively involved in testing and debugging to ensure data quality.
  • Design methodologies for tag documentation, testing protocols, ensuring data consistency, and data retention architecture.
  • Ensure consistency of data collection between data collection methodologies, and foster a data retention architecture in conjunction with data engineers.
  • Provide data-driven business intelligence through dashboards and ad-hoc reporting and analyses.
  • Identify and analyze trends and shifts in customer behavior, both independently and in collaboration with product managers, marketers, and data analytics resources across web and native mobile apps.
  • Support creation of reporting materials for the Board of Directors and senior leadership.

 

You Should Have

  • 2-3 years of relevant site analytics experience.
  • A solid understanding and experience with front-end tag creation, log collection and debugging, data architecture, and data analysis.
  • Strong familiarity with Google Analytics, Coremetrics, Adobe and/or another site analytics reporting tool from a site tagging and data collection perspective.
  • Experience architecting data collection solutions even more so than creating reports.
  • Proficiency in crafting custom variables, segmentation, and custom reports.
  • Familiarity with A/B testing and tag management systems.
  • A highly analytical mind with a demonstrated ability to conduct and interpret quantitative and qualitative analyses.
  • The ability to work with little supervision while managing multiple priorities; quickly adapt in a rapidly changing environment.  A strong sense of accountability and ownership.
  • Comfort drawing insights from analysis, having a keen eye to simplify complex, large data sets into easily digestible visualizations.
  • A love for challenges and problem solving to be addressed via strategic thinking.

 

Got These?  Even Better:

 

  • Well-versed in building analytics dashboards.
  • Familiarity with Tableau or Data Studio for data visualization.
  • Proficiency in marketing campaign performance reporting and attribution analysis.
  • Familiarity with JavaScript.
  • Comfortable manipulating large data sets (such as raw event logs) and presenting complex information in an easy to understand manner.
  • An Excel/Spreadsheet aficionado; proficient in the creation of presentations and public speaking.

 

And Of Course, Perks!

  • Flexible PTO. It’s true, no strings attached and all the time you need to recharge.
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.

We deliver favorites every day. Join us as we move eating forward.


Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here:DOL Poster. Grubhub is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks

Location

5 Bryant Park, 1065 6th Ave, New York, NY 10018

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

Health and Wellness: We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4 week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth: Your personal and professional development is a priority at Grubhub. From your very first day here, you are empowered to lead and be an active participant in your career growth. We provide continuous learning opportunities, trainings, as well as coaching and mentorship programs.

PTO. It’s true, Grubhub employees are provided a generous amount of time to recharge their batteries.

MealPerks: We never let our people go hungry! We provide our employees with weekly credit to use on Grubhub, and offer company-wide meals several times a year to bring our Grubhub family together.

Fun: Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful initiatives across our offices. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Time allotted for learning
More Jobs at Grubhub21 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Project Mgmt
Sales
Content
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Data + Analytics
new
New York
Operations
new
Remote
Developer
new
New York
Data + Analytics
new
Remote
Design + UX
new
New York
Operations
new
New York
Developer
new
New York
Content
new
New York
Developer
new
New York
Data + Analytics
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Grubhub's full profileSee more Grubhub jobs