Director, Business Development Insights & Analytics

| Greater NYC Area
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Help us Empower the Individual Through Crypto

Gemini Trust Company, LLC (Gemini) empowers individuals through crypto by providing simple, elegant, and secure ways for people to buy, sell, and store cryptocurrency. We are a licensed cryptocurrency exchange and custodian with a focus on product, security, licensing and compliance. 

Cryptocurrency and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company and culture. At Gemini, no job is too small and no project too big as we endeavor to build the future of money. We are a mission-driven, team-based, inclusive, and determined community of thought leaders who invest in each other and the long game. Join us in our mission!

The Department: Business Development

Transforming finance and empowering the individual through crypto is a deeply human pursuit. In Business Development, we build relationships, are on the front lines of all critical customer service issues, and help manage the customer lifecycle through pivotal stages in their Gemini journey. Whether it’s identifying new key institutional clients or servicing a retail customer’s needs, our goal is the same: deliver for our customers no matter what.

The Role: Director, Business Development Insights & Analytics

Gemini is looking for a Director of Insights & Analytics for our Global Business Development capability, reporting to Gemini's Head of Business Development in New York. This role is responsible for developing business intelligence solutions that help Gemini business development efforts become more effective and targeted over time. Specifically, they will work cross-functionally with departments such as Data Engineering and Data Analysis to ensure the BD team is using as much data as possible to understand current and prospective customers and ensure a strong fit between the market and Gemini's products and offerings. 

Responsibilities: 

  • Develop business intelligence solutions that help Gemini business development efforts become more effective and targeted over time. 
  • Create, own, and execute on a long-term Analytics strategy for Business Development 
  • Create systems for reporting to a variety of audiences across levels and departments, providing insights as to how Gemini’s growth initiatives are performing, and how they need to improve over time. 
  • In partnership with Gemini’s Data team, create solutions for data integration, data quality, data processing, and analytics (full ownership of lifecycle) 
  • Develop a data-driven culture across the Business Development team   
  • Build campaign dashboards to track activity metrics, flow, and territory/segment insights for a variety of BD initiatives
  • Develop a system for evaluating, scoring, and ranking prospective customers, both inbound and outbound 
  • Elevate the department’s utilization of Salesforce through customizations, configurations, new workflows, and cultural change management 
  • Assess and identify the best design for data solutions across sales and marketing channels to better understand client behavioral trends and achieve an end-to-end view of the Gemini client journey

Qualifications: 

  • Experience working within or alongside Data teams, including Data Engineering, Data Science, and Analytics
  • The ability to partner with and direct the work of highly technical Data staff to understand the business’s need and create appropriate solutions 
  • Proven ability to balance short term deliverables while maintaining a long-term view of how analytics solutions need to evolve over time to serve the needs of a business 
  • Experience in a high growth company, and comfort with a degree of change and ambiguity characteristic to startups 
  • In depth experience with Salesforce as a user and administrator
  • Advanced understanding of Excel/Sheets, BI tools such as Tableau or Looker, SQL

It Pays to Work Here

We take a holistic approach to compensation at Gemini, which includes:

  • Competitive Compensation and Profit-Sharing Equity
  • Flexible vacation policy
  • Retirement Plan Matching
  • Generous Parental leave
  • Comprehensive health plans
  • Training and professional development

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • AeronFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

New York, NY 10010

An Insider's view of Gemini

What’s the vibe like in the office?

Before I started, I was told that taking a job at Gemini was a great idea because of how excited everyone was to be there. After working here for more than two years, I still believe that to be true. The office is constantly buzzing with incredibly smart people who are working to build Gemini into the long-lasting business we know it can be.

Marjorie

Director of Treasury Operations

How do you collaborate with other teams in the company?

A risk team is typically seen as a group that says "no”; at Gemini, establishing relationships and collaborating are key to understanding risks, which better enables us to say "yes" (or "yes, but..."). Communicating clearly and regularly, keeping things simple, and being flexible in a complex space reduces the risk of a message being lost.

Yusuf

Head of Risk

How do you empower your team to be more creative?

When we start a project, I challenge my team to look outside of the finance space, to take inspiration from other creative spaces such as art, industrial design, fashion, automotive, etc., and try to translate that into a solution for our industry and users. It's important to set the tone that solutions to problems can come from anyone or anywhere.

Ty

Creative Director

What are Gemini Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Dental coverage for employees through Guardian PPO
Vision Benefits
Vision coverage through VSP
Health Insurance Benefits
Gemini's health insurance plan with our preferred provider Empire BCBS provides 3 plans, an EPO and 2 PPO at very little cost to employees!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Gemini's 401(k) retirement plan through ADP offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Gemini's 401(k) matches an employee's contributions up to 5% of their base salary, with immediate vesting for matched contributions. Employees are eligible to contribute after 90 days of employment
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
We happily sponsor annual Take Your Child to Work Days.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Gemini's unlimited PTO policy allows employees to take as many days off as they need, provided they get their manager's approval.
Paid Holidays
Paid Sick Days
Gemini is generous in adding sick days on an as-needed basis.
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees through Navia.
Company Outings
We typically host quarterly company outings - past events include baseball games and Coney Island.
Stocked Kitchen
We keep our kitchens and pantries well-stocked with snacks, soft drinks, cold brew coffee, and, of course, LaCroix.
Happy Hours
We host monthly happy hours with collaborative activities like employee presentations, trivia, Mario Kart, etc.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Gemini hosts monthly Lunch and Learns
Cross functional training encouraged
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