Director of Data Operations

| Greater NYC Area | Hybrid
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WHO WE ARE

Kinship is here to help everyone pet parent like a pro. Why? Because our pets make us better humans, and we owe them the best possible care. As the premier partner to a new generation of pet parents, we use our data, products, and services to help people be the best pet parents they can be. And we unite changemakers in pet care to break down barriers, open new doors, share insights, and advance our collective knowledge. All so we can reimagine the pet parenting experience, up people’s confidence, and help the world find better ways to care.

Kinship is a coalition that includes:

  • Adopt-a-Pet, the destination for finding homes for homeless pets; we help animal shelters, humane societies, SPCAs, pet rescue groups, and pet adoption agencies connect their homeless pets to millions of adopters a month (is this stat true? Millions per month?)
  • Our world-leading Wisdom Panel™ genetic health screening and DNA testing for dogs
  • The award-winning Whistle™ GPS dog tracker and health monitor
  • Pet Insight Project, our ground-breaking science team that uses AI to turn billions of data points into actionable insights
  • Vet Insight our expert-driven, on-demand pet health platform
  • The Wildest, the destination that helps pet parents keep their cool in the wild world of pet parenting
  • GoodFriend, our recently-launched marketplace for all your pet’s people
  • PetStory, our platform that curates top services for pet parents in Russia
  • FluffyGo, the mobile-first platform is a one-stop solution for science-minded pet parents in China 
  • LEAP VENTURE STUDIO, our accelerator that supports innovators and start-ups, allowing Kinship to bring new solutions to pet parents

Together, these teams and more work to set new standards in pet care. And, as a part of Mars Petcare, they work to create a better world for pets. Learn more at www.kinship.co

OUR TEAM

  • We are a global capability within the Petcare Global team, working with our individual divisions to achieve best in class data driven marketing.
  • Foster deeper use of 1st party data customer data along the consumer/customer journey
  • Proactive management and use of data for increased ROI across the wider Petcare business
  • Provide global data standard that meets the individual market needs
  • Deliver data driven marketing execution by linking media to the businesses.
  • Simplify the tech stack for activation
  • Grow expertise across the segments.

HOW YOU’LL HELP EVERYONE PET PARENT LIKE A PRO

  • Be responsible for syndication of audiences for activation, accounting of the usage and connections to other outside companies to Mars
    Petcare
  • Communicate and report to leadership and key stakeholders of business impact on current projects
  • Drive an audience first strategy rooted in the acceleration of data and real-time optimization
  • Lead / assist in data onboarding, audience building modelling routines, insights generation and reporting
  • Collaborate with Mars Petcare business units, agency Investment & AdOps teams on tag strategy, tag implementation, and performance-based optimization schemes
  • Ensure proper tech use case definition and deployment, support any desired changes, proactively suggest changes to improve data fluidity, reducing data loss / improving data match rates, etc.
  • Facilitate testing scenarios alongside Mars Petcare business units, Activation and Analytics contributing to learning opportunities
  • Own the development of the strategy/roadmap ensuring integration with the organization's business plans
  • Develop strong trusted advisor relationships with key partners
  • Work closely with internal data teams to stay abreast of new and evolving business requirements and market trends to align priorities
    with business needs

THE PRO WE’RE LOOKING FOR

As Kinship people, we have three pillars that set out how we aim to be--in our everyday work, and in how we approach each other. We call these our Cultural Pillars. In all of the roles that we hire for, we look for people who are Optimistic, Purposefully Inquisitive, and Open to All. And for this role, you’ll need these skills to knock it out of the dog park:

LEADERSHIP COMPETENCIES:

  • You Have Courage: a willingness to bring forth a new idea, engaging others across Kinship to support you, and taking risks and action will full accountability
  • You Learn at Pace: a consistent and fast work ethic to meet growth goals, and the ability to evolve and pivot quickly from what you’ve learned
  • You Value Difference: a genuine belief in inclusion and diversity is in your DNA, and it shows up in your work, and how you work.

TECHNICAL SKILLS:

  • Project management software a plus such as Monday.com
  • Strong SQL querying skills
  • 2+ years of experience writing SQL and scripting languages python, bash, etc

NICE TO HAVE:

  • Cloud computing fundamentals, knowledge of Cloud services
  • Previous experience with gitops, CI/CD, GitLab, or other automation/delivery tools

JOIN OUR PROS!

  • Unique opportunities for a customizable career within pet care
  • A super collaborative, flat work environment with direct access to our senior leadership team
  • Work from the hottest cities across the world
  • Dog-friendly workplaces 
  • Medical, dental, vision, 401k match, and pet benefits for you and your family
  • Unlimited paid time off 
  • Flexible work opportunities 
  • Parental leave for the birth or adoption of your new human child (and fur baby)
  • Discounts on pet products, services, nutrition and veterinary wellness plans
  • Welcome kits with pet merch & Kinship swag
  • An extensive onboarding program with a chance to meet all of our leaders across Kinship
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Location

Our New York City office is conveniently located right off the 28th street 6 train station bustling with fantastic cafes, restaurants, and bars. A few blocks away is gorgeous Madison Square Park where you can pick up SweetGreen nearby and have lunch with a view.

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