eCommerce Business Analyst

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Candy’s mission is to deepen our connection to experiences that bring us joy. As fans. As collectors. As people creating lives, we’re passionate about living. We understand that connection because we’ve chased it since we were kids. We are unapologetic fans and serious collectors who see limitless possibilities in the digital revolution that’s disrupting – more like exploding – the way we engage and experience our favorite sports, music, art, and cultural icons.

We know the passion of being a die-hard fan and the need for the experience beyond the bleachers. We’re building a fully immersive storefront where fans can not only buy, sell, and trade their digital assets, but also experience a fully immersive marketplace that gives our users enablement beyond imagination with their digital assets. 

Fandom. Reimagined.

OUR INVESTORS:

  • Michael Rubin- Founder & CEO of Fanatics & Philadelphia 76ers co-owner 
  • Mike Novogratz - CEO of Galaxy Digital, Pioneer Investor
  • Gary Vaynerchuk- CEO of VaynerMedia, Social Media Entrepreneur


SO YOU WANT TO JOIN CANDY?

We are looking for an analytically focused eCommerce Business Analyst to join the Operations department. In this role, you will be responsible for analyzing, researching, and collaborating with product owners and documenting all enhancements and processes related to developing and optimizing a direct-to-consumer eCommerce experience. You will be the owner of providing digital and operational analysis utilized for direct decisions related to our site.

We are searching for creative minds that are excited to take on challenges in the immediate while providing vision to the future. We want builders, innovators, and those that can not only think outside the box, but collaborate outside the box.


AS OUR MOST VALUABLE PLAYER, YOU WILL...

  • Support Product Managers (PM's) in defining and prioritizing a well-defined roadmap for digital commerce sites with internal partners.
  • Assist PM's in delivering product enhancements as defined by the Product Manager’s Roadmap.
  • Responsible for defining the release process and coordinating all activities to help build the product/site.
  • Elicit requirements using interviews, document analysis, requirement workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Business Problem analysis, requirement analysis, consulting with the business.
  • Develop user stories, technical requirements, process flow diagram and relationship diagrams such as flow charts.
  • Responsible for ensuring user stories are tested, completed, and deployed.
  • During feature definition, help define success metrics and design event-based analytics implementation by working with the development team. Post launch, evaluate the feature using these analytics and collaborate with PM's to advise subsequent feature iterations.
  • Collaborate with product manager and technical leads in maintaining plan integration and ensuring the overall achievement of product objectives.
  • Test the quality of sites and write test plans for external testers.
  • Coordinate user tests, propose recommendations for improvement and seek validation with our partners while identifying bugs and opportunities for improvement.
  • Ensure site experience and design is consistent with the brand and legal requirements.


WHO ARE YOU

  • 2+ years in IT Business Analyst or Product Owner role with experience with Digital Commerce platforms.
  • A functional understanding of front-end technologies such as HTML, CSS, JavaScript, React, etc.
  • Clear, concise and user-friendly interpersonal skills to easily transmit your ideas to any audience.
  • Strong organization skills and self-motivation.
  • Ability to work on numerous assignments at one time with proven follow-through, attention to detail and dedication to business partnership.
  • Comfortable navigating ambiguity - in business requirements, technology options and product / site direction.
  • Experience in Google Analytics (or similar) and knowledge of Atlassian tools (Jira and Confluence, and/or Trello).
  • Experience with web development / architecture.
  • Leveraging User Centric Design and applying User Experience concepts.
  • Experience in B2C technology a plus.
  • Straight forward problem solving and critical thinking abilities.
  • A growth mindset.
  • Previous financial services or start-up experience.
  • Ease at presenting your work and explaining design decisions.
  • A love of sports, collectibles, blockchain & crypto, and/or collectibles!

You’ll Love Working here because...


  • Our People. You will be working with the top players who are the most talented, fun, supportive, and innovative leaders and teams. Aka, people you can be proud to work with!
  • Our Mission. We believe that we are building something great and that the best things we create will make the world a better place. Our goal is to deepen our connection through experiences to fans and collectors globally.
  • Perks. Our team-based culture provides the foundation for people to do their best work and constantly learn and grow. We offer a full slate of benefits, including competitive salaries, stock options, health coverage, and unlimited vacation. Given that we’re an early-stage startup, our benefits package continues to evolve as we do. Your ideas and suggestions matter to us! 


Our Core Values.


  • Trust. We safeguard the goal. We believe we will only succeed if we earn trust – trust of our people, trust of our customers, trust of our partners. We will strive to achieve and keep faith at all times.
  • Innovation. We dream big. We’re endlessly curious and constantly searching for the best, the better, and the never-before imagined.
  • Excellence. We take big swings. We have high expectations of ourselves in everything we do.
  • Grit. We push past the finish line until the last second. Giving up is not an option. We will always find a way. 
  • Inclusion. We are a team player, and we are in it together. We believe that diverse thinking comes from different thinkers, and we need all perspectives to come together and win.
  • Authenticity. We are the real deal and always authentic in what we create, our dealings with others, and in who we are as human beings. 
  • Accountability. We carry the ball. We hold ourselves to the highest moral and ethical standards. We will be fair and honest and take responsibility for our actions.


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Location

Candy is located in an up and coming tech hub in the financial district located near the trendiest bars and restaurants and a block from the subway!

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