About Meltwater

Founded in Oslo in 2001 before moving our headquarters to San Francisco in 2006, Meltwater is the global leader in media intelligence, with over 1,800 employees globally and 28,000 clients. Our innovative products help businesses extract insights from billions of online conversations and articles – we call it Outside Insight.

Unique Culture

For over fifteen years, Meltwater has maintained a unique culture, based on a foundation and belief in people and the potential they possess, regardless of experience. Like many entrepreneurially focused companies, Meltwater employees embody the work-hard, play-hard spirit. Whether you meet an employee from San Diego or Hong Kong, you will likely discover many similarities in terms of their achievements, focus and superior communication skills.

Our office spaces are collaborative, open working environments in which teamwork, learning, and fun are the day-to-day norms. Each office consists of a number of small teams, ensuring that all of our employees have easy and frequent exposure to their managers and can quickly learn from those around them.

The Role

We are looking for an Analyst to join Meltwater’s Analytics team in New York City. The position will support the Client Success team in the Americas, which works with Meltwater’s biggest clients! Our goal is to create positive, long-lasting relationships through customer engagement and consultation in order to increase the overall value for our clients.

Our SaaS solutions service over 28,000 corporate customers worldwide, helping them understand their markets, engage with their customers and stakeholders, as well as master the new social business environment.

Responsibilities:

• Part of the Analytics team providing support and reporting for various client projects and leveraging Meltwater’s proprietary software platforms.
• Become an expert user on in-house SaaS platforms.
• Assist team with senior management research requests.
• Build Boolean Logic searches and basic analytics (if you are not familiar with Boolean no worries, we will provide training on this)
• Create reports by mining digital media and social media content based on each brand’s individual parameters.
• Analyze data streams from multiple media channels to measure impact of clients’ brand marketing, public relations and social media outreach campaigns.

We Are Offering:

• Fast-paced, exciting work environment
• Engaging and collaborative work culture
• A high level of responsibility and autonomy from day one with hands-on application.
• The potential to influence and shape the growing Client Success department and its culture
• The opportunity to grow into an Account Management role
• Accelerated performance-based promotion program with international opportunities available
• An unmatched company culture

Follow @Meltwater on Twitter and also join our Facebook page:

http://www.facebook.com/MeltwaterGroup

*Important details*

Location: Midtown Manhattan

Compensation: $60,000 OTE (On-Target Earnings)

Start date: ASAP