Ro
Ro's mission is to revolutionize healthcare by building accessible, impactful, and trusted care that people want.
New York, NY

Formulation Scientist

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About Ro

Founded in 2017, Ro is a patient-driven telehealth company that puts you in control of your health. We’re patients, just like you, building technology to make healthcare accessible, affordable, and maybe even enjoyable. Ro powers three digital health clinics -- Roman for men’s health, Rory for women’s health, and Zero for fighting smoking addiction -- as well as Ro Pharmacy, a simple and affordable online pharmacy where every medication is $5 per month. The company’s nationwide networking of physicians and pharmacies provides a personalized, end-to-end healthcare experience from online treatment to the delivery of medication and ongoing care. Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, and listed by Inc. Magazine as a Best Place to Work in 2020.

We are Ro, a mission-driven healthcare technology company reinventing the way the healthcare system works. The Formulation Scientist will focus on providing scientific expertise and knowledge to our cross-functional Over the Counter Product Development team. As a member of this team, you will work closely with Strategy, Marketing, Growth, Brand Design as a representative of the Clinical team to determine the new and innovative OTC treatments. You will report to the SVP of Medical Affairs and Research.

Who are you? That's a great question. You’re passionate about product formulations and obsessed with developing products of the highest safety and quality. You have incredible attention to detail and a strong background using your scientific knowledge and expertise to make strategic decisions. You are a self-starter. You are a problem solver. You are not afraid of thinking outside of the box. You're great at cooperating with team members from different areas of the business and you thrive in forward thinking situations. You’re flexible, creative, and solutions-oriented especially when working on a team. You are an excellent communicator, especially when it involves translating complex scientific concepts and information into lay-friendly terms and ideas.

At Ro, you will be integral to building products that help individuals become a healthier version of themselves.

What You'll Do:

  • Provide scientific expertise on our OTC Product Development squad responsible for research, developing and launching new formulations for OTC products:
  • Investigate and translate research results and scientific data into engaging narratives to support expansion efforts
  • Develop formulations for OTC products such as topical creams, serums, shampoos
  • Work closely with Strategy and Clinical team to identify new areas and conditions for expansion of offerings on Ro platform with strong product/market fit
  • Ensure compliance with regulatory policies and procedures with regards to marketing OTC products
  • Attend Scientific meetings and conferences to network with KOLs, identify areas for new product expansion and stay up to date on research and best practices

What You Bring:

  • PhD or Masters (with relevant experience) in one of the following or related fields: Pharmacology, Medical Pharmacology, Biomedical engineering, Chemistry, Materials science and engineering or Polymer Science
  • Experience managing and developing innovative products in skin, hair or nail care or health/wellness
  • Experience managing formulation from concept to launch
  • Ability to work well with external vendors
  • Possess strong understanding of required product testing and QA practices
  • Strong ability and enthusiasm for contributing to cross-functional teams with non-scientific backgrounds
  • Ability to create slide decks and graphs to visually represent complex information
  • Ability to translate complex scientific concepts and jargon into easy to understand language
  • Excellent written and verbal communication skills
  • Keen understanding and eye for quality and patient preferences, especially in relation to product development
  • Ability to manage multiple projects and adhere to deadlines

Bonus Points:

  • Experience in product formulation or product expansion in Dermatology, Women’s Health, Cardiology, Endocrinology, Men’s Health or Health/Wellness (vitamins, supplements)
  • Digital health experience

Benefits & Perks:

  • Full medical, dental, and vision insurance
  • Health FSA
  • 401(k)
  • Commuter benefits
  • Unlimited PTO
  • Gym benefits
  • Parental leave policy
  • Short-term and long-term disability insurance paid
  • Life insurance policy

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

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What are Ro Perks + Benefits

Ro Benefits Overview

Ro provides holistic employee benefits that allow Ro’ers to live their best lives and do their best work. Ro is focused on creating a supportive, equitable, and enjoyable experience for employees from its onboarding programs, to performance and compensation practices, to parental leave policies, health benefits offerings and beyond.

Culture
Volunteer in local community
Ro offers employees two paid volunteer days per year of the employee’s choice.
Partners with nonprofits
Ro is a partner of Planned Parenthood, NY Fund for Public Health, and All Star Codes. Regularly scheduled events at Ro also often partner or offer donations to local and national organizations.
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Ro hosts recurring diversity, equity and inclusion trainings for its employees and providers delivering care on its telehealth platform.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
​​Ro supports and funds Employee Resource Groups, including: Asians of Ro, Black at Ro, LatinX at Ro, WoRo, and Ro Pride to foster inclusion and allyship within Ro and the external community.
Hiring practices that promote diversity
Ro has designed and implemented a DEI hiring plan, with a special focus on the rapidly growing tech and engineering teams.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Ro provides the options for full time employees to elect Healthcare and/or Dependent-care Flexible Spending Accounts.
Disability insurance
Full time employees receive Short Term Disability and Long Term Disability coverage.
Dental insurance
Ro offers two dental plan options, which both include the flexibility to see any dentist or specialist In or Out-of-Network.
Vision insurance
Ro offers a vision plan with flexibility to see any optometrist or specialist In or Out-of-Network.
Health insurance
Ro offers four medical plan options for employees to choose from upon hire, as well as fertility benefits through Carrot as well as a free One Medical Membership.
Life insurance
Full time employees receive Life Insurance at no cost, designed to provide protection for the employee and their family.
Pet insurance
We offer access to affordable pet insurance so that you can get your pet the best care. And our NYHQ office is pet friendly, so we look forward to meeting new furry Ro’ers too!
Wellness programs
Ro’s benefits program offers access to mental health support platforms Headspace and Modern Health as well as virtual fitness classes through Gympass.
Mental health benefits
Ro has partnered with Modern Health to provide mental wellness support options such as counseling, therapy, and community sessions.
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Ro’s 401(K) program includes a generous match of 100% match up to 4% contribution rate.
Company equity
Charitable contribution matching
Ro’s Donation Matching Program matches 100% of donations made by Ro’ers to eligible non-profits to encourage and further support Ro'ers making charitable donations to the causes they care most abo
Child Care & Parental Leave Benefits
Generous parental leave
Ro provides full-time employees with 16-weeks of 100% paid parental leave surrounding the arrival of an employee’s newborn or newly adopted child.
Family medical leave
Adoption Assistance
Ro also offers a $20,000 lifetime maximum stipend through Carrot which can be used towards fertility, adoption or surrogacy services.
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Ro offers two days of paid Ro’Bono Time per year for Ro’ers to spend volunteering with an organization of your choice.
Paid holidays
Paid sick days
Company-wide vacation
The pace and expectations at Ro are high (we’re working to transform healthcare after all!). We offer four company-wide days off to unplug, take a breather and do something that helps you recharge.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Ro offers a monthly Wellness stipend for employees which can be used towards the fitness activity of their choice.
Mother's room
Professional Development Benefits
Promote from within
Continuing education stipend
Ro offers a $200 learning and development stipend for Ro’ers to pursue their personal and professional interests.

Additional Perks + Benefits

Ro is always listening to its employees to learn how to best improve or expand on its benefits programs, company practices, professional development, and community initiatives. Employee feedback has shaped many of the benefits, such the company’s remote work policies, wellbeing perks and CSR program.

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