Head of Analytics

| Greater NYC Area

About the Company

Harry’s is a men’s grooming brand that was built out of respect for quality craftsmanship, simple design, modern convenience and for guys who know they shouldn’t have to overpay for a great shave. We are able to deliver exceptional value and experiences to our customers because we are vertically integrated. From grinding steel into fine razors blades at our factory in Germany to selling our products directly to customers on our website and select retailers, we own the entire process.

Since launching in early 2013, we have been blown away by the customer response to our brand. Today, we have over 3 million customers and are growing fast. We’re now looking to bring amazing people, like you, together to redefine the way people interact with brands online and in stores across the country.

About the Team

The analytics team helps Harry’s make better decisions, faster. We’re a data-driven organization, and we leverage our data to deliver positive business outcomes and exceptional customer experience.

About the Role

Harry’s is changing how people shop online through our e-commerce business, disrupting retail with product launches at Target and Walmart, and re-inventing how new brands and products are brought to market. The Head of Analytics will craft and execute a vision for how we can leverage data to gain operational efficiencies and strategic advantages across the entire enterprise.

We’re looking for a leader with a proven track record to cement our reputation as a force-to-be-reckoned-with technology company. As Head of Analytics, you will own the data roadmap and will lead our company to consistently deliver the very best data-driven experiences for our customers and teams. You’ll also partner with teams across the company from marketing to logistics to ensure the organization has access to useful data to help Harry’s make better decisions, faster. In addition, you’ll bear responsibility for setting the organizational roadmap for Analytics, ensuring that we invest resources towards the highest and best use as a company.

You will balance urgent and effective action, commit to excellence, take initiative to resolve problems, and hold internal stakeholders accountable. You will do this directly at the leadership level, and by coaching and building your organization to do the same. You will report directly to the Chief Operating Officer.

Responsibilities

  • Develop and drive overall strategy and vision for data at Harry’s.
  • Build a data science practice that will empower our entire company s to raise the bar in around optimization of business processes, quality, personalization, growth, measurement, and overall effectiveness.
  • Build relationships and expertise in functional teams across the company to develop and execute on the analytics roadmap
  • Lead strategy, architecture and the development of data, experimentation and analytics solutions
  • Establish consistent methodologies for analysis by mentoring and coaching both direct reports and the broader team at Harry’s
  • Lead discussion at all levels of the company to ensure that results are well-interpreted and put into practice
  • Own the budget and prioritization for data and analytics tools, whether built internally or bought from external vendors
  • Recruit, develop, manage and inspire our growing team of data analysts & data scientists
  • Evangelize for the use of data to drive the business and as a key strategic asset in every department at Harry's

Qualifications

  • 10+ years of strategic experience leading and building data teams in high growth companies; preference for e-commerce experience
  • BA (MA preferred) in Computer Science, Data Science, Applied Mathematics, Statistics or related, technical field, or equivalent work experience
  • Eagerness to apply data solutions to novel disciplines and a passion for working cross-functionally with teams of varying technical ability.
  • You have a reputation for being inclusive, innovative, solution-oriented and thoughtful
  • Ability to leverage past, relevant success to immediately drive value for our team, our customers and our business
  • Motivated by working in a high-growth, fast-paced and iterative environment.
  • At ease with large and complicated data sets, across multiple functional areas or channels
  • Familiarity with modern data science practices from econometrics to machine learning, including reasonable exposure or experience with statistical computing in R or Python
  • Broad interest in the application of statistical techniques across a variety of industries from natural language processing and sentiment analysis to statistical process controls for manufacturing

Here's who you'll work with:

  • Report to our COO
  • Lead the Analytics team
  • Partner with teams across the company, including Marketing, DTC, Retail, Operations, Finance & Strategy, at all levels

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • BrazeEmail

Location

West SoHo is cool without being pretentious, convenient and accessible, and nowhere near Times Square!

An Insider's view of Harry's

What are some social events your company does?

Inspired by the Winter Olympics, we're currently holding our own Harry's Olympics. It's completely ridiculous and incredibly fun! We also have happy hours, breakfasts, lunch and learns, and team offsites. I love joining smaller groups that connect me with people I don't work with everyday.

Maia

Senior Associate, Creative Projects

What kinds of technical challenges do you and your team face?

As Harry's expands beyond razors, we are focused on building a platform that can support multiple brands, which is transforming our technical infrastructure. We're also collaborating with our data analytics team to better understand our customers, both present and future, and serve personalized and curated experiences to them.

Natalie

Software Engineer

How do you make yourself accessible to the rest of the team?

Besides working in an open office (where I’m quite literally always accessible), each week my co-founder & I speak at our all-hands meeting, allowing us to openly share what’s on our minds. We host Q&As, Fireside Chats, Lunch N’ Learns, & I co-sponsor our Women’s Employee Resource Group, where I work with folks at all levels within the company.

Andy

CEO

What are Harry's Perks + Benefits

Harry's Benefits Overview

At Harry's. we're committed to providing our team with a benefits package that enhances the well-being of our employees and their family, both now and in the future. Everyone has different needs, but we are happy to have benefits such as medical, dental, vision, FSA, as well as a 401K, access to Eden Health, and a quarterly wellness reimbursement. That's not to mention our bountiful snacks and catered lunch and breakfast once a week.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSAs are designed to stretch your dollars farther. These accounts trim off as much as 30% from your health care or dependent care costs because the money you put into an FSA comes out pre-tax.
Disability Insurance
Harry's automatically provides a certain level of coverage for you, plus you have the option to purchase additional insurance for yourself and your dependents.
Dental Benefits
We have two plans, one Standard and one Enhanced, with both plans covering preventative care at no cost.
Vision Benefits
Our vision plan has Warby Parker as an in network provider!
Health Insurance Benefits
We have three health plans based on your needs with varying deductibles, and no-to-moderate premium costs.
Wellness Programs
We offer a variety of benefits - access to Eden Health, a Wellness Reimbursement Program, and a new fitness reimbursement program through our new medical provider.
Retirement & Stock Options Benefits
401(K)
We provide our 401k through Betterment.
Company Equity
Every employee is offered a standard welcome grant of equity based on their level, with vesting over a 4 year period. Additionally, we have annual continuation grant bonus programs!
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 16 weeks of paid leave for all new parents, which applies to birth, adoption, and all paths to parenthood.
Vacation & Time Off Benefits
Generous PTO
"My Time" - a flexible time-off policy that includes vacation, sick, and personal time.
Paid Volunteer Time
You have the opportunity to volunteer up to five full days per year. We also set aside 1% of sales to go back to charitable organizations and causes.
Sabbatical
A four-week, fully paid sabbatical after five years at Harry's. Unplug, unwind, and come back refreshed and ready to tackle the next big challenge.
Paid Holidays
10 company-paid holidays per year.
Perks & Discounts
Casual Dress
Our casual dress code includes jeans, our comfy Harry's hoodies, and no judgement every day of the week. Dress up, dress down, feel comfortable.
Commuter Benefits
We offer pre-tax commuter benefits through WageWorks.
Company Outings
Harry's has an annual company-wide offsite, holiday party, and other celebrations based on our big milestones!
Stocked Kitchen
Other snacks and drinks are provided, not to mention cold brew on tap.
Some Meals Provided
We provide catered breakfast every Wednesday before our company-wide Team Meeting, and catered lunch every Thursday.
Happy Hours
Join the #happyhours slack channel to plan the next casual outing!
Fitness Subsidies
We give $150 a quarter towards health and wellness.

Additional Perks + Benefits

The best thing about Harry's is we're constantly improving based on employee feedback. 2019 will see an improvement to things like our 401k program, our wellness reimbursements, and will bring a whole suite of learning and development benefits. Improve Always!

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