Head of Master Data Management at Harry's Inc.

| Greater NYC Area
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About the Team

The Analytics team is a critical function that supports data-driven decision-making throughout Harry's.  We make sure that data flows throughout the company, and everyone has the information they need to make better decisions, faster. The analytics team thinks about data and insights across our global supply chain, through the marketing we show our customers, to when the customer gets a package at their door or at their nearest retailer.  The team also coordinates closely with our IT, Finance, and Distribution teams to understand the trends from data in our enterprise systems.

As Harry’s, Inc diversifies across more categories, channels, geographies, and brands, it is becoming increasingly important that our data is well governed, well-defined, and able to scale seamlessly across systems.  This will help us create consistent narratives across teams, and reduce operational risks in our main transactional flows.

To support this need, we are looking for a leader to build out a new Master Data Management (MDM) function within Analytics.  This team’s responsibilities will span the following:

  • Maintain a mapping of our key processes and master data flows across systems
  • Own and maintain the governance playbook (i.e., systems, processes, frameworks, etc) required to maintain high-quality master data (partnering with other business units who own input data)
  • Manage controls processes for key taxonomies and other metadata
  • Drive accountability of maintaining high quality master data across the org
  • Audit data to manage against data gaps and quality issues
  • Educate and excite the broader Harry’s org and on the importance of MDM

About the Role

Harry’s is seeking a Master Data Management leader who can build out this function from the ground up.  In this role specifically, you will be responsible for the quality of our master data in key systems, and the main governance processes that drive this effort.  You will start out as a team of one, but may eventually help us build out the function to a broader team.  That being said, you will be part of the larger, highly collaborative and talented Analytics team!

Because our business is complex and constantly evolving, we need someone with a passion for structure, a robust analytical toolkit, and deep expertise in ERP (we use SAP S4) and other enterprise systems.  You’ll work in a highly collaborative and cross-functional manner with others in Analytics, IT, Finance, Supply Chain, Digital Product and Retail.

Most importantly, we are looking for someone who is a builder and entrepreneur -- someone who is excited about using data and analytics to push the whole company forward.

Here's what you'll accomplish:

  • Identify what we want to consider “master data” here at Harry’s, and create a clear roadmap for us to clean up our systems over the next 6, 12, and 24 months
  • Quickly master the data in our key enterprise and commercial systems
    • Map out the current state processes that create our key tables and references
    • Maintain great documentation of our data structures and data owners
  • Hold data owners accountable for the quality of their data
    • Develop and Publish a Master Data Quality Scorecard
    • Provide visibility into the Quality of Master Data (Exist, Consistent, Validity, etc)
  • Stand up master data governance processes that make us great at MDM
    • Write the playbook and operating model for us to get better at our handoffs and be faster at catching discrepancies across systems
    • Align Master Data Milestones to critical business planning and commercial calendars, ensuring the critical data elements are populated to enable uninterrupted business transactions
    • Support MDM incidents, enhancements, and projects like OTC, PTP, etc.
    • Create clear change management and control processes
    • Apply technology to catch and manage data quality issues 
  • Actively engage with our IT team on SAP S4 ongoing enhancements to drive successful delivery of data governance objectives
  • Drive an educational program across Harry’s on the importance and requirements of great MDM
  • Ultimately, we believe there is real commercial value in doing this right, helping us avoid retailer chargebacks and drive to better product/customer insights! 
Background and Experience:
  • 10+ years of overall experience in the master data management field, including times when you’ve rolled up your sleeves to execute on the details
  • Well versed in data governance best practices
  • Previous role at a CPG or Direct-to-Consumer company is a bonus
  • Proficient Technical Skill - You have knowledge of how to work in SAP Analytics, as well as cloud-based data warehouses (e.g., Redshift), and have experience with the core table and ETL tools in SAP (we use S4).  You know how to apply technology to pair with MDM processes and scale more efficiently
  • Strong Business Acumen – You have great appreciation for the details of how CPG functions work together to drive order-to-cash, procure-to-pay, forecasting, and transportation processes
  • Process and structure mastery – You love structure and have a knack for creating and driving good processes.  You can get large groups of people from different teams on the same page on what they need to do when… and most importantly, why!
  • Problem Solver – You have experience boiling down medium and large scope data problems into measurable and achievable blocks of work. You have the foresight to identify and dismantle potential roadblocks ahead of time. Furthermore, you’re pragmatic: you can identify and work on the most important problems first and you want to find the highest-impact lowest cost solution, and employ the right resources
  • Clear and concise communicator  –  You know how to communicate complex concepts effectively and concisely and are comfortable presenting and debating in large groups.  We’re looking for a strong data advocate who can plug into cross-functional working teams seamlessly and drive cultural pushes for the organization to become more data driven

Values that might describe you:

  • You like to solve problems - You push yourself to solve problems in novel, scalable ways so that you are never solving the same problem twice
  • You are curious and a learner - You are always seeking to improve yourself and your team, and you love to learn new things while going deeper in the areas you know
  • You thrive on direct, honest, and supportive communication and feedback
  • You are infectiously optimistic - To you, there’s nothing more exciting than a new challenge.  Hard things are hard, but you don’t let that get in the way

Who you will work with:

  • You will report directly to the Head of Analytics, and get close mentorship from the Head of IT and Head of Distribution.  
  • Within the larger H’ org, you’ll work closely with our Analytics, Supply Chain, Finance, IT, Retail, and Digital Product teams

Harry’s Inc. started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harry’s expanded to the UK, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, and launched a women’s brand called Flamingo.

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, Harry’s team is comprised of some of the most brilliant, diverse, and humble people you’ll ever meet.

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 3 or 300, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback. Come for the coffee and free products, stay for the amazing, passionate culture.


We have a mandatory COVID-19 vaccination policy.

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

#LI-HS1

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
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    • PythonLanguages
    • RLanguages
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    • SqlLanguages
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    • AsanaManagement
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    • Google DriveManagement
    • Google DocsManagement
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    • TrelloManagement
    • DocuSignCRM
    • GladlyCRM
    • BrazeEmail

Location

Usually you will find us in West SoHo (NYC) or London. During the COVID-19 pandemic, we are work from home flexible until at least March 2022!

An Insider's view of Harry's Inc.

What kinds of technical challenges do you and your team face?

As Harry's expands beyond razors, we are focused on building a platform that can support multiple brands, which is transforming our technical infrastructure. We're also collaborating with our data analytics team to better understand our customers, both present and future, and serve personalized and curated experiences to them.

Natalie

Software Engineer

What makes someone successful on your team?

Passion, creativity, and thoughtfulness—with a splash of silliness. You have to be willing to move quickly, test-learn, and be different (even if we fail sometimes)

Nicole

Head of Creative and Communications

How do you make yourself accessible to the rest of the team?

Each week my co-founder & I speak at our all-hands meeting, allowing us to openly share what’s on our minds. We host Q&As, Fireside Chats, Lunch N’ Learns, & I co-sponsor our Women’s Employee Resource Group, where I work with folks at all levels within the company.

Andy

Co-Founder & Co-CEO

How do your team's ideas influence the company's direction?

The People Team works to build and sustain a values-driven work culture that is centered around our employees by being progressive, fair and inclusive, and steeped in learning and development. We design and run thoughtful, people-first benefits and processes. We invest in our people's growth.

Nate

Executive Assistant to CPO and Head of DE&I

What are Harry's Inc. Perks + Benefits

Harry's Inc. Benefits Overview

We’re committed to providing our team with benefits that enhance their mental, physical, and overall well-being. Everyone has different needs, but we are happy to have benefits such as medical, dental, vision, FSA, as well as a 401K, access to Eden Health, and a quarterly wellness reimbursement. That's not to mention our bountiful snacks and catered lunch and breakfast once a week.

Culture
Volunteer in local community
We participate in local events such as charitable races and local school events!
Partners with Nonprofits
Every year, we set aside 1% of our sales to donate to charitable organizations that share our ambition to bring quality mental health care to men everywhere.
Friends outside of work
Eat lunch together
Intracompany committees
DE&I Council, PEPsquad (Office Culture), and our 6 Employee Resource Groups: Pride, African Ancestry Collective, The Advocates (Employees with Disabilities), All Equals, DNA, and Fuerza Latina
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Our management team is a representation of our staff! We have a VP and C-Suite that is comprised of 50% women, and have hired from underrepresented communities throughout the leadership group.
Unconscious bias training
We partner with Paradigm to deliver yearly unconscious bias training, and supplement with the People team's own efforts.
Diversity manifesto
Diversity Employee Resource Groups
The Advocates, African Ancestry Collective, All Equals Women's Group, DNA (People of Color at Harry's), Fuerza Latina, and Pride at Harry's
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSAs are designed to stretch your dollars farther. These accounts trim off as much as 30% from your health care or dependent care costs because the money you put into an FSA comes out pre-tax.
Disability Insurance
Harry's automatically provides a certain level of coverage for you, plus you have the option to purchase additional insurance for yourself and your dependents.
Dental Benefits
We have two plans, one Standard and one Enhanced, with both plans covering preventative care at no cost.
Vision Benefits
Our vision plan has Warby Parker as an in network provider!
Health Insurance Benefits
We have three health plans based on your needs with varying deductibles, and no-to-moderate premium costs.
Life Insurance
Pet Insurance
Wellness Programs
We offer a variety of benefits - access to Eden Health, a Wellness Reimbursement Program, and a new fitness reimbursement program through our new medical provider.
Team workouts
Mental Health Benefits
Online and In-Person Mental Health resources, as well as Company wide mental health days!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Harry's provides our 401K through Betterment. We match 2% of contributions up to 4% of an employee's annual salary.
Company Equity
Every employee is offered a standard welcome grant of equity based on their level, with vesting over a 4 year period. Additionally, we have annual continuation grant bonus programs!
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 16 weeks of paid leave for all new parents, which applies to birth, adoption, and all paths to parenthood.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
"My Time" - a flexible time-off policy that includes vacation, sick, and personal time. Additionally, we offer 16 weeks of paid parental leave, plus four weeks of customized re-boarding
Paid Volunteer Time
You have the opportunity to volunteer up to five full days per year. We also set aside 1% of sales to go back to charitable organizations and causes.
Sabbatical
A four-week, fully paid sabbatical after five years at Harry's. Unplug, unwind, and come back refreshed and ready to tackle the next big challenge.
Paid Holidays
10 company-paid holidays per year.
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Our casual dress code includes jeans, our comfy Harry's hoodies, and no judgement every day of the week. Dress up, dress down, feel comfortable.
Commuter Benefits
We offer pre-tax commuter benefits through WageWorks.
Company Outings
Harry's has an annual company-wide offsite, holiday party, and other celebrations based on our big milestones!
Stocked Kitchen
Other snacks and drinks are provided, not to mention cold brew on tap.
Some Meals Provided
We provide catered breakfast every Wednesday before our company-wide Team Meeting, and catered lunch every Thursday.
Happy Hours
Join the #happyhours slack channel to plan the next casual outing!
Pet Friendly
Harry's pet policy is dog-friendly daily.
Fitness Subsidies
We give $150 a quarter towards health and wellness.
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Our CEO's Jeff and Andy host quarterly AMAs during lunch! In addition, other teams will share out what they're working on as various share-outs, beer & learns, and lunch & learns.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We have an incredible L&D program that allows you to use a yearly stipend for continuing education or other L&D-related expenses.

Additional Perks + Benefits

The best thing about Harry's is we're constantly improving based on employee feedback. Our employee engagement survey, plus consistent feedback loops with our employees means that every year we are getting better and better. In 2019 we implemented a 401k match, more transparent People processes, an L&D stipend, and much more!

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