Lead Data Analyst

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About Headway

Headway is building a new mental healthcare system, rewired for access and affordability. 

We all know someone that has struggled with mental health - 1 in 4 people have a treatable mental health condition - but the overwhelming majority don’t get the care they need. The primary reason is cost - seventy percent of therapists don’t accept insurance, meaning paying for therapy is usually very, very expensive. 

Headway is building the first national, virtual network of therapists who accept insurance, helping providers to expand their practices, and individuals to finally find a therapist they can afford. And we’re doing it all through software. 

We launched in April of 2019 and are already powering thousands of therapy appointments every single day. To scale our mission, we’ve raised funding from the world’s preeminent VCs (backers of Facebook, LinkedIn, Slack, Uber, Oscar) as well as the nation’s most innovative healthcare entrepreneurs (founders of One Medical, Flatiron Health, and Clover Health). 

We believe a team's strength is in its people. Headway is solving a national problem of affordability, and we know this cannot be achieved without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, and experience. 

Join us, and make an impact. 

About Our Data Team

Our Data team is a vital part of Headway’s strategy setting. We’re not going to be asking you to build dashboards no one will look at or one-off reports you have no context for -- instead you’ll be engaging closely with every department at Headway to answer their toughest questions and unearth key insights.

About This Role

We're looking for someone who can write complex SQL today and sees themselves growing into a Director of Data. This is a foundational role that will report to the new Head of Finance and Data and will be helping to choose and build a modern best-of-breed analytics stack (e.g., dbt, Metaflow/Looker) as well as using those tools to answer critical strategic questions.

You’ll be a great fit if...

  • You have a demonstrated history (ideally 3+ years) of uncovering insights through data analysis. You love figuring out what metrics drive performance, designing the best way to accurately and repeatedly measure them, and communicating what your analysis suggests about how to improve. 
  • You have experience working with a modern data architecture (as examples: dbt, Metabase, Looker) and can write complex SQL queries with ease. 
  • You relish working closely with many different functional areas and deeply understanding their needs. You live by the maxim that analysis without context is just as dangerous as no analysis at all. 
  • You're analytical and metrics-oriented: You seek to measure because you seek to improve, whether it be through reports, dashboards, or complex ad hoc analyses.
  • You thrive in operational complexity, and relish in the minutiae.
  • You're a strategic thinker and communicator: You bridge the technical gap. You can be deep in the technical weeds in one moment writing a SQL query, and in the next moment zoom out to help evaluate our long-term operational strategy and understand how your results tie in. 
  • You're energized by ambiguity: You are excited by the idea that the roadmap may change, because you will help build the roadmap. You are motivated by the opportunity to build the things that will help us scale, and you will ruthlessly prioritize the things that matter most.
  • You're motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability). We have already helped thousands of people get care they couldn’t have otherwise afforded today and we’ll help millions tomorrow

Headway is currently remote, and will be for the foreseeable future. However, once it is deemed safe to do so, we will be returning to our office in NYC.

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Technology we use

  • Engineering
  • Product
    • CSSLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Next.jsFrameworks
    • FastAPIFrameworks
    • AWS (Amazon Web Services)Services
    • LookerAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement

Location

205 Hudson Ave, 9th Floor, New York, NY 10013

An Insider's view of Headway

What's something quirky about your company?

We're turning the unglamorous health insurance industry into an exciting one. This team is extremely talented and passionate, striving to change the status quo and do good, all while having tons of fun. We found a winning formula at Headway: the smartest people + a familial vibe + a beautiful mission!

Niki

Business Operations

How do you collaborate with other teams in the company?

I'm working on a project with our Growth and Operations teams, and it's been refreshing to hear each team's priorities/concerns when it comes to the product. It's important for engineers to understand how the things they build affect larger systems! So I really value working with teammates who speak to patients and healthcare providers every day.

April

Software Engineer

What makes someone successful on your team?

Headway is extremely driven by our cultural principles, one being: 'Act like a Headway owner before a functional owner.' Success at Headway means prioritizing the success of our mission and acting selflessly to contribute to Headway’s goals.

Molly

Business Development

What projects are you most excited about?

As our company has grown and evolved, so have the ways in which we need to protect the sensitive data that flows through our applications. I’ve recently moved to our Privacy Platforms team to help lead the charge around a revised Authentication and Authorization framework to both meet the needs of our users today and be extensible enough to satisfy

Alicia

Head of Enablement

What are Headway Perks + Benefits

Culture
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Home-office stipend for remote employees
Professional Development Benefits
Promote from within
Mentorship program

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