Who We Are

Hungryroot is the all-in-one recipe and grocery service. We're here to help people feel their best and make grocery shopping, cooking, and enjoying healthy food easier than ever. So, we're creating the first-of-its-kind food experience that puts people (and the planet) first, built for busy lives and individual needs.

We are a distributed team built on top talent from over 10 states across the U.S. While we have an office in NYC, we support employees creating “offices” wherever they are. We believe in fostering team connection and collaboration across all of our “offices” - so don’t expect to be online at 6 am to make a meeting if you’re on the West coast. Expect to attend regular team building events, and to be able to work from the beach every once in a while. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.

What You’ll Do

We are looking for a market researcher to provide the robust, rich, and actionable research needed to support our marketing and customer-centric strategy. You will sit on the Research team but will collaborate cross-functionally with members of the Marketing, Operations and Financial teams. You will be able to conduct research across a variety of methodologies to inspire customer-centric decision making and business growth recommendations, all while helping build the market research practice at Hungryroot

The ideal candidate is naturally curious about what makes people tick, has a knack for telling a story with data and comes equipped with knowledge of best practices in market research methods and turning insights into strategy.

Responsibilities

• Conduct market research on areas such as consumer behavior, product assortment and brand health tracking
• Design, field and analyze surveys with customers and survey panels
• Advocate for customer needs based off research findings to diverse audiences
• Design compelling deliverables that distill findings in an easy-to-understand way for stakeholders at all levels
• Own competitive analysis approach for tracking marketing, trends and competitor strategies
• Analyze themes originating from customer feedback channels, such as social and customer care
• Collaborate with marketing, sourcing, culinary, and financial teams and other researchers  
• Support research team administrative tasks like recruitment, budget, incentives, and cataloging research

Requirements

• 2-3 years of relevant experience with market research and customer insights
• Demonstrated skill with both quantitative and qualitative research methods, including surveys, focus groups, 1:1 interviews, diary studies, etc.
• Experience presenting research findings to diverse audiences with varying levels of familiarity with research methods
• Exceptional project management and attention to detail
• Excellent writing and visual communication skills
• A degree in Marketing, Sociology, Psychology, Anthropology, related field, or equivalent experience.
• Experience with self-service survey tools, such as SurveyMonkey, Qualtrics or Alchemer
• Experience with statistical analysis tools such as SPSS, Stata or R is preferred
• Experience with querying databases or business intelligence tools like SQL, Looker, PowerBI is preferred
• Experience collaborating with research vendors /agencies is preferred

Perks & Benefits 

• Remote Work Optional: Work from home, work from our NYC office, work from anywhere, you decide!
• Competitive compensation + comprehensive Medical, Dental, and Vision benefits
• Unlimited vacation policy
• Monthly Hungryroot credit
• Universal paid parental leave
• 401k
• Commuter benefits 
• A working environment filled with passionate, happy, smart people!

#LI-REMOTE

Hungryroot is built on the values of being proactive, positive, and transparent in all that we do. Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace.

We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability.