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Medicaid Policy Specialist

| Greater NYC Area
Company Description:
Quartet is a pioneering healthcare technology company striving to improve the lives of people with mental health conditions. We connect people to a personalized care team to get them the right care at the right time. Our collaborative technology platform and range of services brings together physicians, mental health providers, and insurance companies to effectively improve patient outcomes and drive down healthcare costs. Backed by $93MM in venture funding from top investors like Oak HC/FT, GV (formerly Google Ventures), F-Prime Capital Partners, and Polaris Partners, Quartet is headquartered in NYC and is currently operating in several markets across the United States — Pennsylvania, Washington, Northern California, and New Jersey.

About the team & Opportunity: 

In this role, you will support Quartet’s efforts around Medicaid patients. The ideal candidate is an effective cross-functional collaborator, who will work closely with our VP, Medicaid Program to inform how the specific nuances and needs of Medicaid patients will impact our product, patient engagement strategies, clinical models, and in-market operations. This person will have strong knowledge of Medicaid populations, managed care and the Medicaid program. This role will report to the VP, Medicaid Program. 


  • Serve as in-house subject matter expert on the most up-to-date changes in Medicaid policy and trends in the markets in which we operate. This includes:
    • Developing a system for maintaining awareness and tracking market-by-market changes in policy, reimbursement, mental health and primary care strategies, and so on; effectively communicate these updates to relevant and impacted parties within Quartet
    • Beyond policy, develop and report on nuances in population demographics, clinical needs, sub-lines of business (e.g. TANF, LTSS, etc), and specific barriers to care, tailored to each market, dependent on our customers
    • Support our work with outside vendors and consultants to obtain this data
  • Proactively build relationships with key Medicaid stakeholders (policy, government, non-profit, clinical, community partners etc) in new and existing markets, working in collaboration with our business development and marketing teams to integrate Quartet into the local community and conversation around mental health
  • Serve as a lieutenant to our Medicaid lead, consulting with internal and external teams to define and develop new initiatives related to Medicaid, leveraging your knowledge of this domain. Work cross functionally across product, clinical and market operations to assist in executing these initiatives.
    • Supports development of Medicaid Playbook and service offerings, which will be a key initiative of this newly-formed team
  • Support our business development team as we enter into new markets and Medicaid populations, by:
    • Equipping team with market-level insights for net-new markets, and assist BD leads in preparing for meetings related specifically to Medicaid populations
    • Supporting work in collaboration with our health plan clients around their submissions for Medicaid RFP’s, positioning Quartet as a strategic partner around mental health

Successful Outcomes:

  • Support Medicaid lead in delivering playbook for Quartet to identify and facilitate getting Medicaid patients into relevant mental health care services at the end of ~6 months applicable to specific market
  • Aim to become a full-fledged SME on Quartet’s Medicaid strategy and work to materialize a scheduled plan to integrate into our products and services within your first year

Minimum Qualifications:

  • 3-5 years experience in a healthcare organization with direct experience in Medicaid policy and/or delivery
  • Past experience in research and reporting on complex industries and evolving trends, ideally in healthcare/ vulnerable populations; able to synthesize and communicate data effectively, and tailor to diverse audiences
  • Demonstrated ability to work across multiple ongoing projects and balance time appropriately; proactive in surfacing (and solving!) potential issues or barriers
  • Excellence in Microsoft office suite (Word, powerpoint)
Employee Benefits for Quartet include: Unlimited vacation, volunteer opportunities, catered lunches, snacks, team events and outings, full medical, dental + vision coverage, generous parental leave, commuter benefits, 15 free therapy sessions + unlimited copay reimbursements for mental healthcare, 401K, ESPP, gym benefits.
Want to know what Quartet life is like? Click here to meet our team.
Quartet is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Quartet does not accept unsolicited headhunter and agency resumes. Quartet will not pay fees to any third-party agency or company that does not have a signed agreement with Quartet.
Please note: Quartet interview requests and job offers only originate from quartethealth.com email addresses (e.g. [email protected]). Quartet will also never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Quartet, please notify us at: [email protected].
Have someone to refer? Email [email protected] to submit their details to us.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • Sci-KitLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • PySparkFrameworks
    • PostgreSQLDatabases
    • RedisDatabases


We're right by wifi-enabled Bryant Park, so you can take that meeting outside! Plus, lunch spots galore (priorities) and easy access to trains.

An Insider's view of Quartet Health

What’s the vibe like in the office?

Quartet’s office vibe creates a space that balances productivity, creativity, and collaboration. No matter if you are in scheduled meetings with team members, focusing in a phone-booth style cubicle, having an impromptu meeting with someone across the company on the couches, or grabbing a bite to eat and cold brew in the kitchen


Lead Operations Coordinator

What does your typical day look like?

I take calls from our patients, in our different markets across the country and my goal is to connect them to the right provider to ensure they get the care that they need. It feels great to make a difference at that moment, for another human being that is going through difficulty. My job makes a difference in someone's life; it feels rewarding.


Patient Inbound Specialist

How has your career grown since starting at the company?

Quartet has given me opportunities to discover what I enjoy and excel at professionally, and what I’m eager to grow in, even if it doesn’t come naturally. Prior to Quartet, I had viewed my career linearly, but after 3 roles in Business Development, BD Ops and now Strategic Partnerships, I’m grateful for each leadership and learning experience!


Strategic Partnerships

How do you collaborate with other teams in the company?

I work cross functionally with teams to help assess the current state of our markets and understand where there are areas for improvement and expansion. By analyzing data & communicating findings to teammates across the organization, we are able to refer more patients to care while increasing the speed to which they arrive at their 1st appointment


Strategy Analyst, Customer Success

What are Quartet Health Perks + Benefits

Quartet Health Benefits Overview

Quartetians receive unlimited vacation, volunteer opportunities, catered lunches, snacks, team events and outings, mental healthcare coverage of 15 free therapy sessions + unlimited copay reimbursements, medical, dental + vision coverage, generous parental leave, commuter benefits, 401K, stock option grants, gym benefits.

Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Plus: Life insurance. Enhanced mental health benefits. Paid membership to One Medical. Pre-tax health, transit and dependent care flexible spending accounts. Unlimited vacation and sick leave, and competitive family leave policy. Amazing office with stocked kitchen, weekly yoga, meditation services and regular company gatherings.

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