IEX
We build technology that removes barriers, unlocks scale, and moves industries forward.
New York , NY
Hybrid

Operations Analyst - Astral

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Operations Analyst

Astral is looking for an Operations Analyst to operate its groundbreaking platform and solve the electronic trading industry’s toughest problems.

Global brokers and institutional asset managers bring their most important trading and technology challenges to Astral. You will synthesize disconnected sources of clients’ trading data into a single cohesive library, develop a comprehensive understanding of the clients’ challenges, and offer clear and practical insights to resolve them.

Delivering practical insights requires an inquisitive and analytical mindset, a strong intuition for product, and a high degree of empathy with users inside and outside the firm.

On a typical day, your first responsibility will be to coordinate directly with brokers, investors, and specialist technology partners to resolve any roadblocks that hinder effective usage of Astral’s products. However, your work will be varied based on the changing needs of clients and colleagues.

Clients will enlist your help to connect, address urgent support inquiries, and understand their algorithmic trading strategy. Colleagues will rely upon you to clearly define functional requirements for tools and automation that streamline processes, enhance the user experience, and continuously promote Astral’s stability and operational scale.

You will quickly become proficient with the mechanics of electronic trading, U.S. equity market structure, and the composition of Astral’s data integration technology. You will demonstrate the composure, aptitude, and initiative required to solve complex issues with integrity in a dynamic and unstructured environment.

About you:

This position is best suited for a highly-collaborative individual with strong communication skills and a meticulous attention to detail. Additionally, you are:

  • Open-minded and able to quickly acquire new concepts and ideas
  • Self-motivated
  • Committed and available to accommodate a flexible work schedule and an on-call environment

What you’ll do:

  • Execute and maintain daily operating procedures
  • Operate of the production platform and the support of its partners within the electronic trading industry
  • Support of internal teams at Astral, including Engineering, Sales, and Compliance
  • Develop expertise with Astral systems, U.S. equities market functionality, order types, and external interfaces
    • Develop thorough knowledge of market rules and regulations
  • Manage interaction and integration with external market participants
  • Define functional requirements for tools and automations designed to promote operational stability and scale
  • Onboard and configure new clients and brokers within the production platform
  • Publish notifications to industry participants
  • Participate in Astral product development and business development initiatives

Your background:

  • Bachelor's degree or equivalent combination of education and experience
  • Prior experience in financial markets is preferred, but not required

Here at IEX, we are dedicated to an inclusive workplace and culture. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by applicable federal, state or local laws. This policy not only complies with all applicable laws and protects workers' rights but is vital to IEX’s overall mission and values.

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What are IEX Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Unlimited PTO
Flexible time off
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
IEX has a stocked pantry and fridge including unlimited snacks, coffee, tea, soda, and seltzer on tap!
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

100% covered One Medical membership. 100% employer-paid premiums for medical, dental, and vision benefits (including spouses and dependents). Pre-tax Commuter benefits, Flexible Spending Account, and Dependent Care Spending Account. Unlimited PTO. Bagel Tuesday's, happy hours, potluck competitions, and much more! Focused on providing a diverse and inclusive workplace.

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