Operations Strategy & Analytics Senior Associate
Harry’s is a men’s grooming brand that was built out of respect for quality craftsmanship, simple design, modern convenience and for guys who know they shouldn’t have to overpay for a great shave. We are able to deliver exceptional value and experiences to our customers because we are vertically integrated. From grinding steel into fine razor blades at our factory in Germany to selling our products directly to customers on our website and select retailers, we own the entire process.
Since launching in early 2013, we have been blown away by the customer response to our brand. Today, we have over 3 million customers and are growing fast. We’re now looking to bring amazing people, like you, together to redefine the way people interact with brands online and in stores across the country.
About the team:
The Global Sales & Operations Planning (“S&OP”) team at Harry’s is responsible for supply and demand planning globally and is part of the Global Operations organization. The team plays a critical role in ensuring efficient operational performance and in enabling senior management to make business-optimizing decisions.
About the role:
We are looking for a high-performing analytical and collaborative person to join our Global S&OP team. This person will be responsible for forecasting our global e-commerce business and will report to the Global Head of Demand Planning. They will work in close collaboration with the broader Operations and Finance teams and have frequent interaction with multiple company departments globally. This is also an opportunity that affords significant exposure to and impact on senior-level operations, finance and strategy for a high-growth consumer brand. The role is based in our New York office, but requires occasional travel and close partnership with colleagues in the UK and Germany.
What you’ll do:
- Own the monthly global Harry’s e-commerce forecasting process
- Be the expert on the drivers behind the Harry’s e-commerce business by running monthly cross-functional meetings to gather information from stakeholders across the company
- Produce accurate demand forecasts by owning the e-commerce operational models
- Collaborate with Supply Chain, FP&A and Distribution teams to determine the downstream implications of published demand forecasts
- Manage projects that improve the accuracy and efficiency of our forecasting efforts
- Report key performance indicators to the Executive team including a monthly comparison of results against forecast along with insights and recommendations
- Create and manage dashboards that communicate the forecast internally to the broader organization
- Measure and report key accuracy metrics to continuously improve the forecasting process with the goal of maintaining an efficient and optimized supply chain process
- Work cross-functionally on budgeting and ad hoc forecasting projects
- Work closely with the FP&A team on the annual budgeting and quarterly reforecasting processes to provide visibility on revenue and growth
- Work with the FP&A, Strategy and Operations teams on revenue and margin gap improvement initiatives
- Collaborate with the Marketing, Product and R&D teams to develop forecasts for new product launches
- Have significant exposure to the Harry’s e-commerce senior leadership and act as a thought partner on special projects and key business decisions
This should describe you:
- Pre-MBA; bachelor’s degree with a record of high academic achievement
- 2-4 years of experience in a demanding analytical environment, such as investment banking, private equity, consulting, a top-tier management development program or supply / demand planning
- Proficiency with Microsoft Excel and PowerPoint
- Rigorously detail-oriented and produces exceptional deliverables
- Excellent ability to collaborate with multiple stakeholders to drive cross-functional consensus and results in the day-to-day business
- Strong work ethic; ability to independently own and drive projects
- Motivated to learn; asks insightful questions and fully embraces working in a fast-paced and dynamic environment
- Sense of humor
Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.