Principal Site Reliability Engineer, Data Storage Systems

| Greater NYC Area
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About Ro
Founded in 2017, Ro is a patient-driven telehealth company that puts you in control of your health. We’re patients, just like you, building technology to make healthcare accessible, affordable, and maybe even enjoyable. Ro powers three digital health clinics -- Roman for men’s health, Rory for women’s health, and Zero for fighting smoking addiction -- as well as Ro Pharmacy, a simple and affordable online pharmacy where every medication is $5 per month. The company’s nationwide networking of physicians and pharmacies provides a personalized, end-to-end healthcare experience from online treatment to the delivery of medication and ongoing care. Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, and listed by Inc. Magazine as a Best Place to Work in 2020.
As the Principal Site Reliability Engineer of our Data Storage Systems team, you’ll be pioneering the development of new applications and tools that will help Ro in creating a solid foundation in our databases. We’re looking for a data-driven engineer by trade, who has experience working with and building database schemas used at scale and can evangelize best practices and the importance of database modeling, automation, reliability, and scalability. You’ll be leading various projects critical to Ro’s platforms and collaborating across teams to keep our infrastructure sound and stable.
What You’ll Do:
• Collaborate with our Engineering, Product and Data Teams on building, maintaining and monitoring the infrastructure for our Ro platform
• Conduct strategy and long term roadmap of our site reliability function and technology to prepare our database infrastructure for the next phase of rapid scaling
• Identify existing and potential performance pitfalls and work with the engineers to diagnose and fix
• Define, develop, and deploy enhanced automation to reliably manage and scale our services in our multi-user infrastructure through system reliability and predictive analysis
• Ability to take initiatives and conduct research into database issues, standards, and products independently
• Advocate for best practices around technical databases, providing guidance to team members through mentorship and peer reviews
What You’ll Bring:
• A desire to redesign one of the most influential experiences and the most frequent interaction within telemedicine
• Passion for reliable, scalable, observable software with strong sense of ownership and ability to lead multiple end-to-end workflows and projects
• Programming Languages/Workflows - Shell Scripting (BASH, KSH), Python, AWS (Chef, Json, Cloud Formation, Jenkins), Oracle PL/SQL, SQL*Plus, AWS
• Strong coding skills with an interest and ability to learn other coding languages - experience in Python & Go are a plus
• Ability to communicate complex ideas and provide concrete solutions cross-functionally with ease
Benefits + Perks:
• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• Commuter benefits
• 401(k)
• Unlimited PTO
• Fitness reimbursement
• Paid maternity/parental leave
• The cutest office dog you’ve ever seen

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • LookerLanguages
    • ReactLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases

Location

Ro is located in the heart of Flatiron district at the corner of 23rd and 6th.

An Insider's view of Ro

What does your typical day look like?

My day involves a lot of interactions with different teams to communicate and align on the ‘why’ behind the decisions we make as well as leading the work of the product design team — it’s full of constant decision making and communication throughout the day.

Pacssu Park

Director of Product Design

What is your vision for the company?

Ultimately, we aspire to be your first call — to either handle everything you need from beginning to end or to guide you throughout your journey when you’re better served by others. We see a world in which patients are in complete control of their care. A world in which physicians, nurses, and pharmacists are empowered, not replaced by technology.

SRZ

Founders

What are Ro Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
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