OUR BUSINESS

At Kinship, we aspire to help everyone pet parent like a pro through future innovation, data science and analytics, and emerging technology for pets. We pride ourselves in our always-on, deep pet parent mindset. The Research & Insights team supports the entirety of the company, ensuring that the voice of pet parents are at the forefront of all of our decisions. Kinship is looking for a passionate and talented Senior Analyst, Insights & Research to help drive our pet and pet parent centric culture. Reporting to the Director of Insights and part of the Kinship Product team, the Senior Analyst, Insights & Research will design and execute user, consumer, and market research.

HOW YOU’LL HELP EVERYONE PET PARENT LIKE A PRO

• Conduct deep dive consumer, user, and market research to inspire stakeholders across the business and ensure that the customer’s voice is core to product decisions 
• Own research projects from end-to-end for both qualitative and quantitative research, including planning, execution, fielding, and analysis 
• Think creatively to develop an effective research plan to answer critical business questions and drive strategy 
• Foster strong relationships and collaboration as a strategic partner to Product, Growth, and executive leadership
• Turn data into actionable recommendations to guide, inform, and inspire tactical actions and long-term strategy

THE PRO WE’RE LOOKING FOR

As Kinship people, we have three pillars that set out how we aim to be--in our everyday work, and in how we approach each other. We call these our Cultural Pillars. In all of the roles that we hire for, we look for people who are Optimistic, Purposefully Inquisitive, and Open to All.

And for this role, you’ll need these skills to knock it out of the dog park: 

TECHNICAL SKILLS:

• Minimum of 4 years of related, full-time experience in market research, analytics & insights, strategy, or related field

• Extensive experience with Excel, PowerPoint, SPSS (or similar data analysis tool), and online survey tool (e.g., Qualtrics, Survey Monkey)

• Strong technical capability in market research and/or UX research (or interest to learn)

• Experience with a wide range of research methodologies is a must. Demonstrated experience in devising surveys that follow best practices in survey design, scales/response options, and sampling plans

• Strong commitment to data accuracy and attention to detail 
• Advanced skills in communication, moderating qualitative research, presentations, and storytelling with data (e.g., develop PowerPoint presentations, data visualizations, whitepapers, present to a wide array of audiences)

LEADERSHIP COMPETENCIES:

• You Have Courage: a willingness to bring forth a new idea, engaging others across Kinship to support you, and taking risks and action will full accountability
• You Learn at Pace: a consistent and fast work ethic to meet growth goals, and the ability to evolve and pivot quickly from what you’ve learned
• You Value Difference: a genuine belief in inclusion and diversity is in your DNA, and it shows up in your work, and how you work.