Retail Operations & Logistics Analyst

| Greater NYC Area
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Hydrant is looking for a Retail Operations and Logistics Analyst who is enthusiastic to grow with and improve the company’s logistics function as we scale. This role will support and improve our retail operations and logistics & fulfillment function, with the opportunity to gain exposure to demand planning, sourcing & purchasing and inventory management.

The Retail Operations and Logistics Analyst will have access to key leadership and will be pivotal in helping shape the direction of the business through operational innovations. The position calls for constant improvement, always analyzing, tweaking and finding better ways to enhance our current operations to meet the demands of current and new customers, both B2B and B2C.

Not only do you need to be organized, detail-oriented, curious and an excellent communicator, you also need to be able to roll up your sleeves and get your hands dirty executing, whilst being able to think and communicate across departments. This is a great opportunity to join an incredible team at ground level and build a successful brand.

This role will report to the Operations/Supply Chain Manager and Head of Operations.



Retail Operations

  • Ensure all B2B purchase orders are accurately entered into the 3PL partners’ system.
  • Own, manage and ensure all orders, B2B and B2C, are properly and accurately prepared by our 3PL partners.
  • Work cross-functionally with the retail team to accurately complete required retail onboarding documentation.
  • Assist retail and finance in shipment disputes with retail vendors by providing accurate paperwork and information to reconcile shipments.
  • From time to time, conduct data analyses such as cost of freight, transit times, fulfillment accuracy etc. and present findings to team.


  • Manage all communication with outsourced transportation companies including pick-up/drop off scheduling and adjusting delivery schedules.
  • Schedule, book and coordinate freight shipments between our manufacture, 3PLs and retail partners to ensure delivery timing and accuracy hits our KPIs.
  • Monitor and analyze performance of current 3PL partners (e.g. postage, pick-pack fees, shipping charges etc.).
  • Initiate logistic claims forms to manage complaints with transportation companies in case of defects on products due to transportation or failure to meet deadlines.


  • From time-to-time, work with Operations/Supply Chain Manager on research, planning and execution of key projects.


  • 2+ years of experience working in either planning or a supply chain related field, ideally in the CPG space
  • Highly organized and has a project-focused mindset.
  • Excellent written and verbal communication.
  • Proficient in Excel and Google Sheets.
  • Self-starter who uses analytics and data to identify potential opportunities to improve their role.


Hydrant is an early-stage wellness startup with lots of exciting milestones to come. You’ll find a supportive culture of continuous growth and a desire to make products that hydrate more people in more places. Competitive pay, stock options, health benefits, including dental & vision (for full-time employees), paid time off, free Hydrant, and the chance to be among the first team members at a high-growth CPG start-up.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • SqlLanguages
    • ShopifyLanguages
    • RechargeLanguages
    • HTML / CSSLanguages
    • MySQLDatabases


Located in TriBeCa, we're surrounded by great coffee shops, a variety of lunch spots, ample MTA access, and beautiful views of the Manhattan skyline.

An Insider's view of Hydrant

What’s the vibe like in the office?

Goofy and productive - we get to business but rarely pass up an opportunity for a laugh. Beyond that, we're supportive - we step outside of our swimming lane to help our co-workers on projects and development where possible.


Customer Experience Manager

What projects are you most excited about?

Apart from constantly analyzing and improving our existing processes, I am very excited to explore, plan and implement sustainability into our supply chain. To have a minimal environmental footprint is a necessity today and solving how that applies to Hydrant is very exciting.


Head of Operations

What makes someone successful on your team?

Our most successful team members are analytical, curious, and always strive to have clear alignment with stakeholders and deliverables while being conscious of deadlines.



How do you make yourself accessible to the rest of the team?

We sit in the office as one team, no closed doors! We also have a culture built on 2 way feedback, so I'm getting feedback from the team as much as I'm giving it, often through scheduled one-on-one meetings. At our current team size, it's also pretty easy to come grab me or message me if you want to discuss anything.



What are Hydrant Perks + Benefits

Hydrant Benefits Overview

Competitive pay + equity
Health benefits (including dental & vision)
Paid time off (not unlimited, we believe it leads to a culture of less time off over all, and we like to be well rested as a team)
Free Hydrant at the office
Outrageous skyline views from the office.
A private shower in our office unit for those who bike or run commute.
The chance to be among the first team members at a high-growth CPG start-up, where skill development and learning opportunities are abundant!

Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
Often we sponsor workout classes around the city and will always invite anyone on the team who would like to take part.
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
50% Citibike subsidy in New York
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
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