About Us
Venmo was founded on the principles of breaking down the intimidating barriers around financial transactions to make them intuitive, friendly, and even fun. And it worked: people love sending money with Venmo, and we’re growing by leaps and bounds!
But we’re only just getting started. We want to take that magic of sending money with Venmo and cascade it into every place where people use money. That means connecting people to their money in the most intuitive and fun way possible, then connecting people with each other. Users already love Venmo, but we know there are lots of things we haven’t thought of to make the experience of using Venmo even more delightful and valuable. All that’s going to take a lot of figuring out. Let’s figure it out together!
Risk Analyst
We’re looking for a Risk Analyst to join our Risk Product and Analytics team.
Risk analysts are on the front line of identifying and targeting fraud, keeping our millions of users secure and engaged. Risk analysts monitor, research and create logics that stop fraudulent activity on Venmo’s platform. They analyze existing loss trends and are expected to define logics that prevent them. Analysts work closely with one another, with Venmo Risk Operations and with Venmo’s customer support, in order to keep learning about current fraud. They also partner closely with the Venmo Product team to define features and integrate risk prevention tools. As Venmo is a subsidiary of PayPal, this role involves working closely with PayPal Risk teams to align on fraud-prevention methodologies and tools.
Our team members are excited about solving analytical problems, they are bright, they are responsible, and they know how to follow through. If you’re also like that, we’d love to hear from you.
Specific responsibilities include
- Responsible for fighting fraudulent activity in their defined population segment.
- Analyze existing loss trends, both by reviewing specific cases and by extracting meaning from our payments database.
- Produce accurate, automated risk solutions that block fraud by declining payments, adding accounts to the fraud review queue, or restricting suspicious users.
- Work with various partners in Venmo and PayPal to coordinate the execution of their solutions.
- Lead analytical projects independently, while setting goals, providing benefit estimations, defining workflows and coordinating timelines in advance.
- Continue learning from peers across the organization about fraud and fraud-prevention tools.
Qualifications
- Bachelor's degree required
- 3+ years of solving problems using data-driven approach
- Strong analytical and reporting skills, SQL experience a plus
- Strong organizational skills and excellent follow-through
- High emotional intelligence, a can-do mentality and a creative approach to problem solving
- Experience working in a technology environment
- Payments industry / risk management / product management experience is a plus
- Ability to succeed in a matrix management culture (more than one reporting relationship)
- Willingness to travel up to a week every 3 months
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.