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Sales Operations Manager

| Greater NYC Area
Are you passionate about data? Smart and capable to build relevant dashboards to enable a business to drive the relevant sales strategy? We are hiring a Sales Operations Manager to help us scale our sales functions.
You would be part of the global Sales Ops team and be based in New York, or San Francisco, and you'd report to the Global Head of Sales Operations. You would be responsible for the generation of reports illustrating key sales metrics. This individual will also partner with the sales management team across their region EMEA, Americas or APAC. Sales Operations is part of the G&A team at Smartly.io headed by the Group CFO. This role has as a specific focus on Salesforce utilization, Reporting; Sales Enablement & Process implementation.

As a Sales Ops Manager at Smartly.io, you will

  • Ensure effective data management and reporting on key metrics for sales operations
  • Improve sales capability and effectiveness by delivering management visibility into business performance through defined and measurable key metrics
  • Present concepts and data effectively to Senior Management and Operations Teams
  • Create reports and analyze data for patterns that indicate problems that need to be addressed or opportunities to investigate.
  • Investigate root causes and work with sales leadership and management to address them.(depending Communicate effectively with business resources in a timely manner.
  • Produce of packaged analysis to enable key data/metric driven business decisions
  • Governance and production of salesforce.com dashboards and data integrity analysis
  • Support role in the continuous efforts of the department to improve the operational and financial effectiveness
  • Work with marketing and sales on lead generation process Salesforce.com administration including customer administration, opportunity management, and end user experience; assist sales team with quotes, appropriate revenue review requirements, territory assignments, commissions, pro-rata credits, quota setting and adjustments; ensure standards for Salesforce.com and integrated system data quality (load, data hygiene, data integration)
  • Analyse of business requirements to generate standardized reports, sales enablement and training to improve business processes in your region
  • Develop pipeline and forecast metrics using Salesforce.com
  • Work closely with internal customers to understand current and future business needs.
  • Identify and analyze any needs and trends requiring special attention

We're definitely looking for you, if you

  • Have relevant professional experience and Bachelor’s degree in Business, or Management or relevant field.
  • Have experience in the high-tech industry is considered a plus.
  • 3+ Years experience within Sales Operations role.
  • Advanced proficiency with Salesforce.com, with hands on Salesforce re-launch or Implementation experience.
  • Are advanced in Microsoft Excel and proficient other MS Office tools for managing data.
  • Are a self-starter with excellent analytical and problem-solving skills
  • Have the ability to build relationships at all levels across Operations
  • Have superior verbal and written communication skills with all levels of management, and key business partners.
  • Have the ability to take initiative, work with minimal daily direction, and prioritize time effectively to deliver in a timely manner.
  • Have understanding of BI Platforms advantageous (eg: Tableau, Google Analytics etc)
  • Knowledge of SQL is advantageous

Who we are 
Smartly.io is a fast-growing team of 350+ Humble Hungry Hunters. We are building a B2B SaaS product to fully automate and optimize online marketing at scale for the largest advertisers. We are a global company with 40 nationalities and footholds in 16 cities, serving 600+ brands, including eBay, Uber, and Skyscanner. 
We are on a mission to make online advertising easy, efficient, and enjoyable across all major platforms. Easy as in automated, efficient as in constantly driving performance, and enjoyable through the best user experience and service in the market. We do this by combining creative automation, ad operations, and outstanding customer service to help brands scale their results – not headcount.
Great people choose us and stay with us because they like our company culture and how we tackle challenges of huge scale at speed. Learn more about how we work at smartly.io/culturehandbook.
Some things we're proud of:
- 94% of Smartlies recommend the company as a great place to work.
- 4.9/5 stars on Glassdoor.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • FlowLanguages
    • TypeScriptLanguages
    • PHPLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • JIRAManagement
    • HubspotCMS
    • IntercomCRM
    • SalesforceCRM

Location

We're located in the Flatiron District—the neighborhood where business meets pleasure, and a thriving hub for tech startups.

An Insider's view of Smartly.io

What's something quirky about your company?

We truly live and breathe insane transparency at Smartly.io - whether it’s in our monthly founder’s happy hour where anyone can ask our CEO any question or in any internal meeting or clients meeting where feedback is constantly demanded and given.

Stephanie

Head of Digital Disruptors

What projects are you most excited about?

I’m so excited about working to roll out Smartly’s platform for Pinterest. Our partners love how we help them on Facebook and it’s extremely motivating to know that we can provide even more value to them by expanding to Pinterest and beyond!

Corinne

VP US East

How does the company support your career growth?

Open communication is encouraged at all levels of Smartly.io, it's a big part of the culture. I enjoy the interesting challenges that come from working with customers, and having the autonomy to push your idea's forward and work on things you're interested in or want to add to your skillset.

Malachy

Service Operations Engineer

How do your team's ideas influence the company's direction?

We foster extreme transparency, which allows our teams the freedom and responsibility to pursue our vision in a self-driven way. Everyone is trusted as an owner, we’re all responsible for thinking and acting in the long-term interest of the company. At Smartly.io, nothing is someone else’s problem — we’re all doers with an entrepreneurial attitude.

Kristo

CEO & Founder

What projects are you most excited about?

Automating the whole online customer acquisition funnel. We’ve only scratched the surface in solving problems for paid social marketing teams, and we’ve already pinpointed many processes in design and business intelligence which we could automate, like video creation processes, or reporting and attribution across
platforms.

Tuomo

CTO & Founder

What are Smartly.io Perks + Benefits

Smartly.io Benefits Overview

Brilliant colleagues. Competitive salaries & option plans. Full five weeks of paid vacation. Paid parental leave. Health coverage. Wellness benefit. Reimbursement flexibility. Opportunities to rotate to our offices across the globe. Get your own laptop + smartphone + noice cancelling headphones. Friday demos with beer & weekly breakfasts. Opportunities to attend industry events. Team outings.

Culture
Friends outside of work
Eat lunch together
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Continuing Education stipend
Online course subscriptions available
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