Customers don’t experience data, they experience content. Movable Ink activates any data into personalized content in any customer engagement. More than 700 of the world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its 400 employees serve its global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

The Senior Business Intelligence Analyst will partner with key stakeholders to facilitate data-driven, strategic decision making across Movable Ink. This role reports to the Associate Director of Analytics and provides a high level of exposure to the executive team; the ideal candidate will be comfortable navigating such a high-growth, entrepreneurial environment with minimal guidance.

Responsibilities:

• Own data and analysis availability and adoption for cross-functional leadership and end-users in our business intelligence tool
• Support ad hoc requests for data and analysis, identifying ways to improve scalability and enable self-service drill-downs within the BI tool
• Deliver insight into our business metrics, highlighting key trends and providing high-level commentary for use by management
• Assist in the preparation of materials for the Board and executive team, including supporting analysis to contextualize performance
• Collaborate with the Associate Director of Analytics to build our ‘data dictionary’, documenting and updating business logic to inform the Data Engineering team and maintain a ‘single source of truth’
• Partner with our Learning & Development team to build and maintain company-specific user guides for our business intelligence tool
• Proactively identify and analyze opportunities to drive business improvements and share actionable insights with management

Qualifications:

• 2+ years of business intelligence or business analytics experience
• Proficiency in SQL, Excel, a business intelligence tool (Tableau/Looker preferred), and conducting analyses involving multiple data sources and systems; ability and willingness to learn new systems
• Strategic thinker with experience translating quantitative measurements into operational understanding and communicating findings cross-functionally
• Strong attention to detail, with a history of producing defensible, scalable, and accurate analyses
• Openness to iterating on prior work and rethinking established assumptions
• Ability to prioritize deliverables, manage projects with multiple stakeholders, and navigate ambiguity
• Knowledge of SaaS and relevant industry metrics a plus