Yotpo
Yotpo, the leading eCommerce marketing platform.
New York, NY
Hybrid

Senior Business Analyst at Yotpo (Greater NYC Area, NY)

| Greater NYC Area | Hybrid
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If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty & Referrals program, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 2021, our valuation is now $1.4 billion, and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video. 

Sound exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

We’re currently seeking a Senior Business Analyst to join our Business Insights team and help proactively guide our business growth through data analysis. Leading a variety of projects cross-functionally, ranging from building out data infrastructure, deep dive analysis, and monitoring performance across the Go-to-Market teams. 

Responsibilities:

  • Lead BI projects across go-to-market teams 
  • Partner with Business Stakeholders globally to discover gaps in the business
  • Monitor and present insights to leadership on the performance of our go-to-market business units across different regions and segments 
  • Build and maintain data analyses and reporting dashboards, to create actionable recommendations and insights for our go-to-market business unit
  • Define and measure Key Performance Indicators.
  • Work cross-functionally with various teams 

About you:

  • At least 4 years of relevant work or experience as a Business / BI / Data Analyst or a similar role
  • Technical skills: Advanced SQL skills (our team uses Redshift) 
  • Extensive experience with Tableau, Qlikview, or other BI tools (our team uses Tableau).
  • Strong communication, organizational and interpersonal skills.
  • Ability to multitask and handle various priorities in a fast-paced environment.

Extra kudos for:

  • Experience working at a fast growing tech start-up / B2B SaaS / e-commerce.
  • Cross-functional leading experience
  • Salesforce experience

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo US:

  • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.
  • 100% coverage of employee dental + vision premiums.
  • Comprehensive life and disability insurance.
  • Flexible Time Off (FTO) policy, sick time, and paid holidays
  • Company sponsored 401K matching.
  • Pre-tax Commuter and Healthcare benefits.
  • Comprehensive paid leave for new parents and Dependent Care FSA.
  • Individualized career development, rewards and recognition.
  • Wellness and philanthropic programming and events.
  • We are now working in a flexible hybrid capacity.
  • Meet part of the team: Lies De Feyter, Barnabas Guyatt, Idan Dayag

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships like Yotpo Cares, Employee Resource Group Belong @ Yotpo, WISE and Out in Tech

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

#LI-Hybrid

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Where we are

SoHo is constantly in motion, the nexus point of an exciting, vibrant, and artistic community with lots of coffee shops, restaurants, shopping, and bars.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • SalesLoftCRM
    • SalesLoftEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • GreenhouseCollaboration
    • Monday.comProject Management
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What are Yotpo Perks + Benefits

Yotpo Benefits Overview

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships like Yotpo Cares, Employee Resource Group Belong @ Yotpo, WISE and Out in Tech.

In addition to all of these things, we enhance our employees' well-being with comprehensive benefits:
- Comprehensive healthcare: medical, dental, life, and vision
- 401K matching
- Flexible PTO
- Commuter benefits
- Stocked kitchen with snacks and beverages
- Company outings and happy hours
- Individualized rewards and recognition
- Wellness and philanthropic programming and events
- Working with game-changing technology and the most progressive brands in eCommerce

Culture
Volunteer in local community
Partners with Nonprofits
We partner with some non-profits year over year (Knock Knock Give a Sock, Girls Inc) but also new non-profits each year influenced by the needs of our staff (unexpected cancer diagnoses, wildfires)
Friends outside of work
Eat lunch together
Intracompany committees
Yotpo provides a variety of committees including our Mentorship Program, an expansive DEI program, and affinity groups like Yotpo Cares and Women at Work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Yotpo contributes 100% of dental premiums for employees, and funds 50% of premiums for dependents.
Vision Benefits
Yotpo contributes 100% of vision premiums for employees, and funds 50% of premiums for dependents.
Health Insurance Benefits
Yotpo pays 100% of premiums for medical coverage for employees, and funds 90% of premiums for medical coverage for dependents, up to certain amounts.
Life Insurance
Yotpo offers company-paid Short and Long-term Disability Insurance as well as company-paid Life Insurance.
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Yotpo provides up to 16 weeks of parental leave for the primary caretaker, at 100% pay
Flexible Work Schedule
Remote Work Program
We work in a flexible hybrid model
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Technically the beer is bottled, but it's free beer nonetheless.
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Breakfast and Lunch are provided 1-2 days a week
Happy Hours
Recreational Clubs
Kickball CHAMPS 2022
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Full Health, Dental & Vision 100% coverage for employees (90% health coverage for dependents), 3% 401k match. 16wks paid leave for primary caregivers. Flexible Spending Account (FSA). Pre-tax commuter benefits. Company events. Employee referral program. Comprehensive onboarding. Cold brew on tap, fully stocked kitchen.

An Insider's view of Yotpo

How does your team reward individual success?

Since we touch most parts of the business & interact with clients every day, it's nice to be publicly recognized - whether in team meetings or larger company settings - to show that our efforts don't go unnoticed. This manifests in many ways, be it verbal encouragement, desired classes/seminars, a wine-tasting tour or oversight of certain projects.

Rachel Weller

Manager, Client Success

How do you collaborate with other teams in the company?

Communication becomes harder as a business grows, and therefore becomes more critical to success. I find that by identifying key players across teams whose perspective is essential to creating a holistic view of the business and meeting with those individuals on a regular basis, I can ensure each team's goals are factored into any decision we make.

Mike Kehrli

Director of Sales & Strategic Initiatives

How has your career grown since starting at the company?

I've seen my contributions impact the course of the company through 2 rounds of funding. I began as an outbound SDR and helped shape our outreach strategy, then led in a team lead capacity. I was recently the first AAE to successfully be promoted from that role into an AE. I'm incredibly optimistic about Yotpo's growth & my own growth here.

Jennie Xu

Mid-Market Account Executive

How do your team's ideas influence the company's direction?

To better understand what we need to change requires listening to our people. Whether it's additional management training or the implementation of CSM & Sales suggestions into product development, our best initiatives have come from the team.

Tomer Tagrin

CEO & Co-Founder

What makes someone successful on your team?

I have found that sharing best practices and possessing a willingness to learn are key factors in determining one’s level of success. I am very conscious of my strengths and weaknesses, allowing me to know where I can help others as well as where they can help me improve creates a dynamic process of growth within the team structure.

David Mascarenhas

Account Executive

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